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Job Description

Responsibilities

  • Collaborate with a field team to pull and terminate Cat6 cabling for network backbone installations
  • Deploy routers, switches, firewalls, and access points to build functional IT networks atop the installed cabling
  • Travel pattern typically involves about one week on installations and travel for every two weeks on local work
  • Must have experience with Cat5e/Cat6 cabling technologies and RJ45 termination
  • Require a valid driver’s license and reliable transportation
  • Role rotates weekly between installation tasks and technical support duties
  • Technical Support Specialist duties include assisting our nationwide client base by resolving network issues
  • This position operates within an inbound call center for managed LAN, WAN, and Wireless services
  • Primary equipment includes Ubiquiti gear, with additional deployments from Ruckus, Cisco, and Meraki
  • Work primarily with network devices such as routers, switches, wireless access points, and firewalls, plus end user equipment like PCs, printers, POS systems, and security cameras

Requirements

  • Cabling experience: 1 year (Required)
  • Field service experience in cables, internet, and satellite contexts: 1 year (Preferred)
  • Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is a must
  • Must hold a valid driver’s license and have reliable transportation

Technologies

  • Cat5e cabling
  • Cat6 cabling
  • RJ45 connectors
  • Routers
  • Switches
  • Firewalls
  • Access points
  • Ubiquiti
  • Ruckus
  • Cisco
  • Meraki
  • PCs
  • Printers
  • POS systems
  • Security camera systems

Benefits

  • 2 weeks paid vacation per year
  • Sign on bonus
  • Yearly
  • No health benefits currently offered, but health insurance premium offset can be provided
  • Professional assistance
  • Paid time off
  • Professional development assistance

WIFI INSTALLER

  • Part of a team that installs and terminates Cat6 cabling
  • Install routers, switches, firewalls, and access points to create IT networks atop this infrastructure
  • Travel pattern: approximately one week on installs/travel for every two weeks local
  • Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is required
  • Must hold a valid driver’s license and have reliable transportation

TECH SUPPORT SPECIALIST

  • Support our nationwide client base of about 700 by resolving network issues across managed services
  • Inbound call center environment handling LAN, WAN, and Wireless service requests
  • Primary equipment is Ubiquiti, with deployments from Ruckus, Cisco, and Meraki as well
  • Work primarily with network equipment such as routers, switches, wireless access points, and firewalls, plus end user devices like PCs, printers, POS systems, and security cameras

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