Machine Tools Support Jobs

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28d ago

CNC Technical Support Specialist

5TH AXIS INC San Diego, CA

San Diego, CA

28d ago

$38 - $48/hr Full time Application Support CNC CNC Controllers

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Job Description

This onsite CNC Applications Support Specialist role in San Diego offers the opportunity to apply seasoned machining expertise to guide teams through real world setup and fixturing challenges. You will work directly with machinists to optimize workholding and zero point solutions, troubleshoot issues, and relay feedback to engineering. The position offers an hourly rate of $38 to $48 and requires a high school diploma or equivalent along with at least three years of hands-on CNC experience.

What you get

Onsite role in San Diego, CA
Hourly pay between $38 and $48
Opportunity to guide machinists on workholding, zero point systems, and related accessories
Hands on involvement in solving real world setup and fixturing challenges
Collaborative role with engineering to translate customer feedback into improvements
Direct customer communication by phone and email to resolve machining problems
Exposure to 3-, 4-, and 5-axis machining applications
Documentation of technical cases in CRM/ERP systems (Epicor, Salesforce preferred)
Support with orders, RMAs, replacements, and coordination when needed
Deliver product guidance and machining insight to customers
Share customer and shop-floor feedback to improve products and processes

Responsibilities

Collaborate with machinists to identify and resolve setup and fixturing challenges
Provide expert guidance on workholding setups, zero-point solutions, and related accessories
Diagnose and troubleshoot clamping, alignment, repeatability, and overall setup efficiency
Support applications across 3-, 4-, and 5-axis machining environments
Escalate complex technical issues to engineering with precise, actionable details
Engage with customers by phone and email to resolve practical machining problems
Assist with order support including RMAs, replacements, and coordination as needed
Record technical cases and solutions in CRM/ERP systems (Epicor, Salesforce preferred)
Provide product guidance and machining insights to customers
Capture and relay customer and shop-floor feedback to inform product and process improvements

Requirements

Minimum three years of hands-on CNC machining experience in roles such as operator, setup machinist, applications, or related
Experience with 3-, 4-, or 5-axis machining centers
Solid understanding of setups, fixturing, and solving machining challenges

Technologies

Epicor
Salesforce

Who this role is ideal for

Machinists seeking to move off the shop floor while staying in the industry
Setup machinists or leads who enjoy problem solving and helping others
Applications or process focused machinists seeking broader exposure

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