Microsoft Administrator

Microsoft Administrator Support Jobs

2 jobs found

Today

IT Help Desk Specialist

Maverick Payments The Woodlands, TX

The Woodlands, TX

Today

$29 - $34/hr Full time Active Directory Cloud Platforms Desktop Support

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Job Description

Support employees at a hybrid location in The Woodlands, TX by delivering advanced help desk troubleshooting, identity and security administration, and endpoint support.

Responsibilities

Set up and install new computing hardware, printers, and OS imaging for Windows and Mac.
Act as an escalation point for complex incidents from Helpdesk I/II analysts with advanced troubleshooting across Windows, macOS, mobile devices, networking, and enterprise applications.
Administer identity, access, and security configurations across Active Directory, Azure AD, and Microsoft 365 (including group policy adjustments, user provisioning, and mailbox management).
Use remote access tools such as ConnectWise and ManageEngine to support users and resolve incidents.
Maintain and improve the remote support infrastructure (ConnectWise, ManageEngine) including scripting automations, ticket workflow tuning, and performance insights.
Review recurring technical issues, identify root causes, and recommend permanent fixes or process improvements to improve reliability.
Lead small-to-medium IT projects (hardware refresh cycles, software rollouts, or departmental technology upgrades) in coordination with internal stakeholders.
Contribute to IT documentation by creating technical guides, SOPs, and knowledge base articles for Help Desk operations.
Support endpoint security compliance, including patching oversight, antivirus/EDR alert handling, and security configuration checks.
Provide high-touch support for business-critical users or departments with minimal downtime and proactive resolution.
Monitor and update the enterprise software approvals list based on feedback from senior IT personnel.
Provide phone and internet chat-based help desk support.
Repair and troubleshoot computer systems, mobile devices, and networking hardware on-site and after recovery.
Escalate resources to QA device repairs and software installations using custom evaluation frameworks.
Support specialized projects on an as-needed basis as directed by Department or Company leadership.
Perform other duties as assigned.

Requirements

High school diploma or equivalent.
3–4 years of progressive experience in IT support, systems administration, endpoint management, or similar technical roles.
Demonstrated proficiency with Active Directory, Azure AD, Microsoft 365, PowerShell fundamentals, and endpoint management tools (ManageEngine, Intune, MDT), plus Microsoft Office Suite.
Completed college coursework in an IT-related field or technical science.
Experience delivering advanced troubleshooting across hardware, OS, networking, and cloud services.
Strong understanding of security best practices, patching lifecycles, and enterprise support standards.

Technologies

Active Directory, Azure AD, Microsoft 365
PowerShell
ManageEngine, Intune, MDT
ConnectWise
Windows, macOS
Microsoft Office Suite, Group Policy
Mobile devices, Networking
Enterprise applications
Antivirus, EDR

Benefits

Competitive salary, bonuses, and incentives.
Employer sponsored health, vision, and dental insurance programs.
Paid time off, paid sick time, and paid holidays.
401K plan with up to a 4% matching contribution.
Commitment to career development and advancement.
Employee recognition programs and company sponsored events.
Office culture and team building, birthdays and work anniversaries, snacks, and more.

Preferred

Bachelor’s degree or higher in an IT-related field (computer science, technical support, information technology) or equivalent years of IT-related experience.
AA CompTIA A+ certification for computer technology.
Microsoft 365 or Microsoft Azure certifications (such as AZ-900 or similar).
Experience automating tasks via PowerShell or equivalent scripting languages.
Previous experience in a Tier II/Tier III support or specialist-level role.

Pay & Work Location

Location: The Woodlands, TX (hybrid)
Pay range: $29 to $34 per hour
Work schedule consideration: In-office and/or hybrid schedules considered for candidates near the Greater Houston area.

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Today

Jr HelpDesk Technician

DATAVOX INC Houston, TX

Houston, TX

Today

$20 - $25/hr Full time Active Directory Application Support End User Support

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Job Description

DataVox Inc is hiring a Jr Help Desk Technician to support employees onsite in Houston, TX. This full-time role is built for motivated early-career talent who want hands-on troubleshooting experience across help desk support, networking fundamentals, and systems administration, with mentorship from experienced IT professionals.

In this position, you will help keep teams productive by managing help desk requests through tickets and multiple communication channels, assisting with Active Directory account operations, and supporting secure onboarding and day-to-day technology needs. You will also document solutions to strengthen team knowledge and communicate technical concepts clearly to non-technical users.

What you’ll do

Handle help desk requests across tickets, phone calls, emails, and chat
Diagnose and resolve hardware, software, and basic network issues
Create, modify, and manage user accounts in Active Directory
Configure and deploy laptops, desktops, and office phones
Install software applications and perform routine system updates
Support onboarding and offboarding technical setup for employees
Assist with day-to-day security tasks, including MFA enrollment support, triaging user-reported phishing emails, and escalating suspicious activity to the security team
Escalate more complex issues to senior IT team members when appropriate
Document support activities and solutions to improve knowledge sharing
Provide excellent customer service while explaining technical topics professionally

What you bring

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field
Recent graduate or up to one year of relevant experience via internships, part-time roles, technical support positions, or customer service roles
Internship experience in IT support, help desk, networking, or systems administration
Works well with Windows, Active Directory, Microsoft 365, and/or ticketing systems
Basic understanding of Windows operating systems and Microsoft 365
Foundational knowledge of computer hardware, software, and networking concepts
Strong problem-solving and troubleshooting skills
Excellent communication and customer service mindset
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and willingness to take initiative
Enjoys solving technology problems and helping people
Eager to gain hands-on experience with enterprise technologies and grow into advanced IT, cybersecurity, networking, or cloud roles
Preferred: Microsoft Fundamentals certifications such as MS-900, AZ-900, SC-900 (or similar)
Preferred: CompTIA A+, Network+, or Security+

Salary and schedule

$20–$25 per hour and full-time employment. The role is onsite in Houston, TX.

Benefits

401(k) and 401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Physical demands

Work involves standing, talking, hearing, using hands to finger/handle/feel or operate objects, tools, controls, and reaching with hands and arms
Frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive, and reach
Ability to operate some listed tools and equipment; capacity to perform heavy manual tasks for extended periods
Must frequently push, pull, lift and/or carry up to 50 pounds; occasionally up to 100 pounds
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

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Microsoft Administrator Support Jobs

IT Help Desk Specialist

Jr HelpDesk Technician

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