Sigma Support Jobs

1 job found

25d ago

Helpdesk Technician - Dept Technician 7-E9

State of Michigan Lansing, MI

Lansing, MI

25d ago

$2,323 - $3,191/hr Full time Application Support Computer Skills Customer Support

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Job Description

The Help Desk Technician position supports SIGMA applications within the State Budget Office, delivering user assistance, training, and project-related contributions. This hybrid role is based in Lansing, Michigan with an hourly compensation range of USD 2,323 to 3,191.

Responsibilities

Develop positive relationships with callers to identify resolutions for issues of varying SIGMA applications.
Participate in special projects which may include creating spreadsheets and word documents.
Work with a devoted team that is focused on supporting agencies in SIGMA application questions.

Requirements

Education typically acquired through completion of high school
One year of experience performing administrative support activities equivalent to the 7-level in state service.
One year of experience performing administrative support activities equivalent to the 8-level in state service.
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
One year of experience performing administrative support activities equivalent to the 9-level in state service.
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Technologies

SIGMA

Supplemental Information

Serve Michigan with a Career in State Budget Office
Accounting / Auditing / Budgeting / Finance / Systems Data and Research
State Budget Office is committed to providing an inclusive work environment that encompasses a culture of empathy, understanding, and respect with diversity of thought, perspective, and experiences.

Why Join the SIGMA Team

SIGMA is a great environment to be a part of, with phenomenal teamwork and communication.
You will have access to training, resources, and experienced staff to help you meet professional goals.
We are committed to making a difference for the citizens of Michigan.
We encourage idea sharing/formation to support continued growth throughout our SIGMA team.

To Be Considered for This Position

Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcripts, and application to allow for accurate screening.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
If applicable, attach a copy of official transcript(s). We accept scanned or electronic copies of official transcripts if they contain the following elements: college/university name and address, degree conferred, date granted, coursework completed, and registrar's signature and/or seal.

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