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2 jobs found

1d ago

Database Technical Support Engineer/DBA

VeloDB INC Sunnyvale, CA

Sunnyvale, CA

1d ago

$96k - $144k/yr Full time Analytics Apache Doris Application Support

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Job Description

VeloDB INC is hiring an experienced Database Technical Support Engineer/DBA to support enterprise customers running mission-critical VeloDB / Apache Doris deployments in production.

Responsibilities

Provide technical support to enterprise customers using VeloDB / Apache Doris in production environments
Diagnose and resolve issues across deployment, configuration, operation, performance, and availability
Troubleshoot distributed database clusters, including:
- SQL execution
- Data ingestion
- Storage and networking problems
- System resource issues
Lead root cause analysis (RCA) for complex production incidents and deliver clear technical recommendations
Support installation, upgrades, migrations, backup & recovery, and high availability configurations
Analyze and optimize SQL queries, schemas, partitions, indexes, and system configurations to improve performance
Work directly with customers to understand technical issues, manage support cases, and drive them to resolution
Collaborate with VeloDB engineering and R&D teams to reproduce issues, identify bugs, and improve product reliability
Create technical documentation, troubleshooting guides, and internal knowledge-base articles
Participate in escalation and on-call support when needed

Requirements

5+ years of experience in database administration, database engineering, production engineering, or technical support
Hands-on experience with distributed or analytical databases
Strong knowledge of SQL and Linux
Experience managing and troubleshooting production database clusters
Strong understanding of distributed systems, high availability, fault tolerance, backup & recovery, and database performance optimization
Strong troubleshooting and root-cause analysis skills
Ability to communicate effectively with customers and engineering teams
Comfortable working independently in a remote environment

Technologies

VeloDB, Apache Doris, SQL, Linux
ClickHouse, StarRocks, Teradata, Greenplum, Vertica
AWS, GCP, Azure
Kubernetes, Kafka, Flink, Spark
Prometheus, Grafana

Benefits

401(k)
Flexible schedule
Paid time off

Location: Sunnyvale, CA (hybrid)

Salary: USD 96,000 - 144,000 per year

Preferred Qualifications

Experience with Apache Doris / VeloDB or analytical platforms such as ClickHouse, StarRocks, Teradata, Greenplum, Vertica, or similar
Experience with AWS, GCP, or Azure
Familiarity with Kubernetes and containerized database deployments
Experience with data ecosystem technologies such as Kafka, Flink, or Spark
Familiarity with monitoring tools such as Prometheus and Grafana

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3mo ago

Java Springboot Microservices Tech Support

Tata Consultancy Services Canton, MA

Canton, MA

3mo ago Closed

$120k - $140k/yr Full time APIs Application Support Authentication

This position is no longer accepting applications (closed Jul 27, 2026).

Job Description

Tata Consultancy Services is seeking an engineer to provide Tier 2 technical support from its Canton, MA office, focusing on Java Spring Boot microservices, APIs, and integration workloads. This role centers on troubleshooting, performing root cause analysis, monitoring system health, and validating deployments within a complex service ecosystem, on-site in Canton. The position blends hands-on debugging with proactive reliability work to keep data flows and integrations performing smoothly.

Responsibilities

Provide Tier 2 technical support for integration applications, APIs, and microservices.
Diagnose and resolve issues related to data flows, microservices, batch jobs, API failures, and system integrations.
Perform in-depth root cause analysis (RCA) for recurring failures.
Troubleshoot issues in Java Spring Boot based microservices including performance, availability, and functional failures.
Monitor and support REST APIs, event-driven integrations, message queues (Kafka), and batch processes.
Validate integration payloads (JSON/XML) and troubleshoot mapping issues.
Respond proactively to alerts and system degradation.
Participate in patching, releases, and deployment validation.
Document SOPs, troubleshooting guides, and knowledge articles.
Monitor system health using tools Dynatrace.

Requirements

Strong understanding of Java, Spring Boot, and microservices architecture.
Hands-on experience with REST APIs, HTTP protocols, authentication (OAuth2/JWT).
Experience with SQL databases.
Familiarity with message queues (Kafka).
Ability to read and analyze application logs and stack traces.
Knowledge of CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.).
Understanding of cloud platforms (Azure) is preferred.

Technologies

Java
Spring Boot
Kafka
REST APIs
OAuth2
JWT
SQL
Jenkins
Azure DevOps
GitHub Actions
Azure
Dynatrace

Benefits

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Canton, MA

Job Function

Technology

Role

Engineer

Job ID

417654

Education

Bachelor of Computer Science

Salary

USD 120,000 - 140,000 per year

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Data Pipelines Support Jobs

Database Technical Support Engineer/DBA

Java Springboot Microservices Tech Support

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