Java Springboot Microservices Tech Support

Tata Consultancy Services is seeking an engineer to provide Tier 2 technical support from its Canton, MA office, focusing on Java Spring Boot microservices, APIs, and integration workloads. This role centers on troubleshooting, performing root cause analysis, monitoring system health, and validating deployments within a complex service ecosystem, on-site in Canton. The position blends hands-on debugging with proactive reliability work to keep data flows and integrations performing smoothly.

Responsibilities

• Provide Tier 2 technical support for integration applications, APIs, and microservices.
• Diagnose and resolve issues related to data flows, microservices, batch jobs, API failures, and system integrations.
• Perform in-depth root cause analysis (RCA) for recurring failures.
• Troubleshoot issues in Java Spring Boot based microservices including performance, availability, and functional failures.
• Monitor and support REST APIs, event-driven integrations, message queues (Kafka), and batch processes.
• Validate integration payloads (JSON/XML) and troubleshoot mapping issues.
• Respond proactively to alerts and system degradation.
• Participate in patching, releases, and deployment validation.
• Document SOPs, troubleshooting guides, and knowledge articles.
• Monitor system health using tools Dynatrace.

Requirements

• Strong understanding of Java, Spring Boot, and microservices architecture.
• Hands-on experience with REST APIs, HTTP protocols, authentication (OAuth2/JWT).
• Experience with SQL databases.
• Familiarity with message queues (Kafka).
• Ability to read and analyze application logs and stack traces.
• Knowledge of CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.).
• Understanding of cloud platforms (Azure) is preferred.

Technologies

• Java
• Spring Boot
• Kafka
• REST APIs
• OAuth2
• JWT
• SQL
• Jenkins
• Azure DevOps
• GitHub Actions
• Azure
• Dynatrace

Benefits

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Canton, MA

Job Function

Technology

Role

Engineer

Job ID

417654

Education

Bachelor of Computer Science

Salary

USD 120,000 - 140,000 per year