Aramark Sports & Entertainment is seeking an IT Support Specialist to provide hands-on IT support at venues in Kansas City, Missouri. The role covers day-to-day operations plus event-based support for POS, back-office systems, networking, and related technologies, aligned with the venue's IT Lead to advance department and company initiatives. This onsite position may involve moving between properties during stadium events.
Responsibilities
- Provide proactive support and maintenance for POS systems and other technologies used during events.
- Communicate application issues to the appropriate application owners and vendors.
- Ensure the delivery of high-quality IT services to support the business.
- Collaborate with the onsite IT Lead and follow directions.
- Stay current with the latest IT trends and technologies.
- Be familiar with IT audits and security assessments.
- Troubleshoot and resolve IT incidents and problems.
- Represent the IT department to onsite leadership.
Requirements
- Working toward or possessing an associate degree in information technology, Computer Science, or a related field (preferred but not required).
- 2+ years of experience working with IT systems; experience with Point-of-Sale systems is ideal.
- Experience in a concessions/stadium environment (preferred).
- Proven ability to effectively troubleshoot IT issues.
- Basic understanding of IT systems and infrastructure.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
- Ability to work stadium/arena events while constantly moving between properties.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping
