Imaging

Imaging Support Jobs

2 jobs found

1d ago

IT Help Desk Analyst

Northwest Radiologists/Mt Baker Imaging Bellingham, WA

Bellingham, WA

1d ago

$24 - $32/hr Full time End User Support Hardware Support Healthcare It

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Job Description

Northwest Radiologists / Mt Baker Imaging is seeking an IT Help Desk Analyst to support clinical and administrative users onsite in Bellingham. The role focuses on Tier 1–2 help desk support with an emphasis on RIS/PACS and medical imaging and EHR workflows, with growth opportunities through cross-training and the ability to independently support core clinical applications within 6–12 months.

Responsibilities

Answer incoming help desk calls, triage issues, resolve when possible, or escalate to the appropriate teams
Create, document, and assign tickets within the helpdesk portal
Protect PHI and maintain data integrity across MBI/NWR business systems
Create, modify, and deactivate user accounts across MBI/NWR systems
Develop, maintain, and update documentation and training materials in the staff wiki
Assist in troubleshooting clinical workflow issues within RIS and PACS
Contribute to IT systems projects with internal staff and external partners

Requirements

Ability to learn and support radiology workflows, including RIS and PACS
Friendly, professional telephone support using remote control tools
Basic understanding of helpdesk ticket management systems and workflows
Technical proficiency with Windows operating systems and Intel-based hardware
Willingness to learn IT concepts through collaboration and self-study to grow in desktop computer system support
Self-starter capable of managing daily tasks and assigned projects independently
Team-oriented, adaptable to change, and receptive to feedback
Comfortable working in an environment with multiple applications from multiple vendors
Excellent communication skills across all levels of the organization
Ability to multitask and prioritize during emergent issues

Technologies

RIS
PACS
Medinformatix
Fuji Synapse
Windows

Benefits

401(k) Retirement Plan with employer profit sharing contribution
Paid Time Off Plan for vacations, sick leave and holidays
Health Insurance
Dental and Vision Reimbursement Plan
Health Savings Account
Flexible Spending Accounts, Health and Dependent Care
Employee Assistance Program
Voluntary Life Insurance and Short-Term Disability Insurance
401(k)
Dental Insurance
Vision Insurance
Life Insurance
Flexible Spending Account

Pay

Compensation: $24.00 - $32.00 per hour, DOE

Job Type

Full-time

Work Location

On-site in Bellingham, WA

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2mo ago

IT HelpDesk Technician I

RSN Technologies Centerville, UT

Centerville, UT

2mo ago Closed

$18 - $24/hr Full time Active Directory Computer Skills Contact Center

This position is no longer accepting applications (closed Jul 1, 2026).

Job Description

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance

RSN Technologies is hiring for a full-time, on-site IT HelpDesk Technician I in Centerville, UT. This role offers a clear path to growth into areas such as systems, networking, software, cybersecurity, or operations management.

Responsibilities

Image and provision new computer hardware
Engage with Helpdesk systems, endpoint management tools, and the documentation platform to learn and use them effectively
Receive devices from customers that may require minor hardware repair and re-imaging
Answer support calls and manage call center escalations
Troubleshoot Windows 10 and Windows 11 desktops and laptops
Resolve issues in Microsoft Office applications
Assist users with email setup, desktop shortcuts, and printers
Collaborate with the acquisition team during onboarding of new customers and locations
Conduct basic network troubleshooting
Support equipment stock and inventory as needed

Requirements

High school diploma or GED
Knowledge of Windows desktop operating systems, Microsoft Office, Windows Server, and security practices
At least 1 year of experience as an IT help desk technician or equivalent demonstrated skills
Hands-on troubleshooting experience with Windows 10 and 11, MS Office, and related applications
Understanding of basic network protocols and LAN/WAN environments, including routing, switching, VPN, and physical wiring
Strong PC and hardware troubleshooting abilities
Solid knowledge of physical network connectivity, hardware components, PCs, laptops, network cards, and RAM
Ability to work well with teammates
Proven ability to manage multiple priorities and meet deadlines
Self-directed with minimal supervision
Ability to perform efficiently in a fast-paced environment
Willingness to work extended hours, weekends, and holidays as required
Patience when assisting customers remotely who may not be computer-savvy

Technologies

Windows 10
Windows 11
Windows Server
Microsoft Office
Office 365
Azure
Active Directory
Virtualization
Scripting

Education

High school diploma or GED required
Preferred: High school or equivalent

Experience

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Details

Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Salary: $18.00 - $24.00 per hour
Schedule: 8 hour shift, On call
Work Location: In person, Centerville, UT

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Imaging Support Jobs

IT Help Desk Analyst

IT HelpDesk Technician I

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