Support Jobs in Bangor, ME

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2mo ago

IT Help Desk Support

Dahl-Chase Diagnostic Services Bangor, ME

Bangor, ME

2mo ago Closed

Full time Active Directory Disaster Recovery Hardware Support

This position is no longer accepting applications (closed Jul 2, 2026).

Job Description

An on-site IT Help Desk role at Dahl-Chase Diagnostic Services supports a busy lab network across multiple sites in Bangor, Maine. The successful candidate will provide desktop support, manage helpdesk tickets, and contribute to LAN/WAN and virtual server projects, with rotating on-call responsibilities to keep operations running smoothly.

Responsibilities

Serve as on-site helpdesk support for a busy lab and additional sites.
Maintain the desktop environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Primary responsibilities include helpdesk support and helpdesk ticketing.
Assist in the design, analysis, maintenance and implementation of LAN/WAN equipment and networks and perform system administration of microcomputers and virtual server environments.
On-call is required on a rotating basis.

Requirements

Bachelor's degree in a technical field or five to seven years of experience on complex IT projects and system planning.
Minimum of three years' experience in a large local area network environment, designing and analyzing network systems.
Proficiency with Windows operating systems, Active Directory, MS Exchange, virtual server environments (Nutanix preferred), Sophos firewalls and endpoint protection, Terminal Services, SQL Server, Rubrik backup services and disaster recovery, Mitel phone systems, and physical networking skills.

Technologies

Windows operating systems
Active Directory
MS Exchange
Nutanix
Sophos firewalls
Endpoint protection
Terminal Services
SQL Server
Rubrik backup services
Disaster recovery
Mitel phone systems

Benefits

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Job Type

Full-time

Compensation Package

Hourly pay

Schedule

8 hour shift
Day shift
On call

Ability to Commute

Bangor, ME 04401 (Preferred)

Ability to Relocate

Bangor, ME 04401: Relocate before starting work (Preferred)

Work Location

In person

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