Support Jobs in Cudahy, WI

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IT Help Desk Specialist

Hunt Electric Corporation Cudahy, WI

Cudahy, WI

Today

$63k - $88k/yr Full time Application Support Computer Skills End User Support

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Job Description

Support employees with day-to-day IT assistance and hands-on setup for devices, systems, and applications on-site in Cudahy, WI.

Responsibilities

Install, maintain, and upgrade computer hardware and software
Troubleshoot and support laptop computers, tablets, smart phones, printers, networks, and phone systems
Support applications built on Windows and iOS
Support cloud-based solutions, including Office 365
Monitor the status of systems and applications, responding to reported events and issues
Track and document support issues and IT projects
Maintain inventory and document systems and applications
Follow safe work practices and accident prevention procedures
Communicate with staff and other support resources (directly and indirectly)
Perform other duties as assigned

Requirements

High school diploma or equivalent
3+ years of experience, or an equivalent combination of education and experience
Experience with Windows Operating Systems and iOS
Experience with Microsoft Office and Office 365 applications/services
High proficiency in technology, systems, tools, and applications
Maintain a high degree of confidentiality
Strong planning and organizational skills
Strong customer service skills
Ability to work independently
Strong attention to detail and problem solving
Strong verbal, written, and interpersonal communication skills
Willingness to learn and use available training options

Technology Focus

Windows
iOS
Office 365
Microsoft Office

Benefits

100% Paid Premiums: Medical, dental, and vision insurance premiums are 100% employer-paid for you and your family
Cash benefit if you opt out
401(k) match
Profit sharing
ESOP (employee-owner)
Annual Discretionary Bonus
3+ weeks PTO to start
Paid holidays
Sick time
Flexible hybrid schedules for many positions
Internal learning and development
Multiple Employee Resource Groups
Family-friendly work events
Deep commitment to community volunteering

Physical Requirements

Office environment; routinely uses standard office equipment such as computers, phones, filing cabinets, photocopiers, and fax machines
Frequently required to sit; occasionally required to kneel, reach, stoop, crouch, or crawl
Requires ability to lift files, open file cabinets, and bend or stand as necessary
May occasionally lift up to 25 pounds

Location: Cudahy, WI (on-site)

Salary: USD 63,232 - 87,552 per year

Summary: Assist employees with setup and support for a range of equipment, systems, and applications including workstations, computers, tablets, phones, Windows, networking, and iOS.

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