Fort Belvoir, VA

Support Jobs in Fort Belvoir, VA

5 jobs found

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Today

Intermediate Helpdesk Specialist

Leidos Fort Belvoir, VA

Fort Belvoir, VA

Today

$66k - $119k/yr Full time Active Directory Application Support Computer Skills

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Job Description

Leidos is seeking an Intermediate Helpdesk Specialist to support a large, high-profile DoD contract. In this onsite role at Fort Belvoir, VA, you will help deliver enterprise-wide IT services for DTRA’s ITD, including service desk support across both classified and unclassified environments in the DTRA Data Center. This position offers $65,650 to $118,675 per year and includes health and wellness programs, income protection, paid leave, and retirement.

What you’ll do

Provide prompt, high-quality customer service to DTRA personnel by assisting with IT-related issues through phone, online, and deskside support.
Act as the initial point of contact for IT problems and incidents, performing technical triage, troubleshooting, resolving issues, and escalating when needed.
Analyze, troubleshoot, and resolve tickets according to the Help Desk allocation process.
Follow ITSM/ITIL processes to support quality service delivery and timely resolution.
Maintain assigned tickets within the program’s AQL/SLA commitments.
Open and close tickets in Remedy and/or Service Now, and ensure documentation for tickets, requests, and work orders is complete and accurate.
Create or coordinate development of Knowledge Base Articles (KBA) to support repeatable support and faster resolution.
Troubleshoot complex problems, derive root causes, and apply correct fixes or workarounds.
Support new employees with setup for ADPE (including monitors, keyboard, mouse, VDI, laptop, phone, printer, and VTC suite), ensuring network connectivity and access needed for websites, applications, or services.
Support installation, operations, maintenance, troubleshooting, administration, and cybersecurity defense for data and applications hosted in the DTRA Data Center on both classified and unclassified systems.
Document and communicate customer-impacting service degradation or outage information and assist with resolution.

What you’ll need

Bachelor’s Degree with 4+ years of relevant experience, or a Master’s Degree with 2+ years of experience.
Active DoD TS/SCI clearance required at time of hire.
Current 8140 (formerly 8570) IAT Level II (SEC+ or equivalent) prior to start date, with ability to maintain certification through the duration of the DTRA I3TS contract.
Experience in IT customer service, including 2 years of IT ticketing system experience and 1 year using remote desk takeover tools.
Experience meeting service level goals and targets.

Tools and technologies you may use

Remedy, Service Now, Office 365
Remote desktop applications, Windows Server
Cisco networking
ITIL, ITSM
Knowledge Base Articles (KBA), ADPE, VDI, VTC suite
8140, 8570, IAT Level II, SEC+

Benefits

Health and Wellness programs
Income Protection
Paid Leave
Retirement

Pay range: $65,650.00 - $118,675.00
Original posting: July 28, 2026

Preferred qualifications

Experience with Office 365, remote desktop applications, and experience with Windows Server and Cisco networking.
Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc.

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13d ago

Desktop Support Specialist

Oneida Technical Solutions, LLC Fort Belvoir, VA

Fort Belvoir, VA

13d ago

$65k - $80k/yr Full time Active Directory Desktop Support Identity and Access Management

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Job Description

Oneida Technical Solutions, LLC offers a full-time Desktop Support Specialist role onsite in Fort Belvoir, VA. This mid-level Windows Active Directory and desktop engineering position supports a DoD and federal services contract and requires a SECRET clearance. You will collaborate to migrate AD from 2003/2008 to 2012, leveraging GPOs, STIGs, Remedy ARS, and VMware in a secure DoD environment. The role provides a competitive salary range of $65,000 to $80,000 per year, comprehensive benefits, and opportunities for professional development within a mission-focused team.

Responsibilities

Collaborate with Server Operations, application and middleware teams to develop, test and implement the migration strategy from 2003/2008 to 2012.
Manage Microsoft Active Directory, including implementing GPOs to support STIG settings on file and print services, DNS, Domain Controllers and application servers.
Build, configure, and manage Microsoft Windows servers in multi-tenant enterprise environments.
Work with virtual infrastructure (VMware).
Migrate large infrastructures from physical to virtual environments.
Deploy and support Microsoft Windows Server 2016 and related STIG.
Develop shell scripts and utility programs for Windows system maintenance.
Automate common functions using VBScript and PowerShell.
Utilize Enterprise Backup software and Riverbed SteelFusion.
Apply SCCM methodologies and manage LAN/WAN and wireless interfaces.
Support web servers, databases, networks, cabling, new installations and migrations, and perform security scanning tools.

Technologies

Remedy ARS
Riverbed SteelFusion
VMware
Windows Server 2003, 2008, 2012, 2016
Active Directory
SCCM
VBScript
PowerShell
STIG

Requirements

MCSE or MCSA with experience using Remedy ARS.
Minimum of 3 years of relevant experience.
Excellent oral and written communication skills.
Experience with virtual infrastructure (VMware) is required.
Must possess or be able to obtain/maintain a SECRET security clearance.
IAT II, T3 and Security+ certificates are mandatory to join the program.
Bachelor of Science degree preferred.
HDI Desktop Support Technician (DST) Certification preferred.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Work details

Location: Fort Belvoir, VA onsite
Position type: Full-time
Hours: 8 hour shift; typical days Monday through Friday, 6:00 a.m. to 6:00 p.m.; evening and weekend hours as required by business needs.
Travel: Local travel during business day; some out-of-area travel and overnight may be required.
Education: Bachelor of Science degree preferred.
Security clearance: SECRET clearance required or ability to obtain/maintain.
COVID-19 vaccination: May require full vaccination per Executive Order 14043 pending final decisions.
Relocation: Fort Belvoir, VA relocation before starting work is required.

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26d ago

Help Desk Analyst

CACI Fort Belvoir, VA

Fort Belvoir, VA

26d ago

$87k - $182k/yr Full time Customer Support End User Support Help Desk Support

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Job Description

Onsite at Fort Belvoir, VA, this role supports the PM ACPE program with a focus on IT user support, access management, and trouble-ticket routing. CACI offers a benefits-forward package designed to support your health, finances, family, and ongoing learning.

Benefits

Healthcare
Wellness programs
Financial planning support
Retirement options
Family support services
Continuing education opportunities
Generous time off benefits

The Opportunity

The person in this role will perform as a Help Desk Analyst supporting Project Manager Assistant Capability Program Executive (PM ACPE) at Fort Belvoir, VA.

Responsibilities

Demonstrates subject matter expertise across multiple complex work assignments.
Assignments may be broad in scope, requiring originality and innovation in determining how to accomplish tasks.
Operates with substantial latitude in developing methodology and presenting solutions to problems.
Contributes to deliverables and performance metrics where applicable.
Responds to user queries related to troubleshooting IT systems.
Processes requests for access and deactivation.
Forwards trouble tickets to appropriate administrator SMEs or higher levels.

Requirements

Secret clearance required to start.
Two year degree in IT or related field, or substitute 1 year of IT related support experience.
Minimum four years of help desk support experience.

Compensation

Salary: USD 86,600 - 181,800 per year

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1mo ago

Technical Support Opportunities

Oneida Techical Solutions Fort Belvoir, VA

Fort Belvoir, VA

1mo ago Closed

$75k+/yr Full time Application Support Computer Skills Customer Support

This position is no longer accepting applications (closed Jul 16, 2026).

Job Description

Oneida Techical Solutions offers an onsite, full-time technical support opportunity at Fort Belvoir, VA. This role spans desktop, application, network, systems, database administration, and cyber security support, and requires a Secret clearance. The position combines meaningful, mission-focused work with a comprehensive benefits package, competitive pay, and clear pathways for professional development.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Responsibilities

Provide technical support across desktop, application, network, systems, database administration, and cyber security domains for Fort Belvoir operations.

Requirements

Secret clearance (Required)
Experience in Desktop Support
Experience in Application Support
Experience in Network Support
Experience in Systems Support
Experience in Database Administration
Experience in Cyber Security
Relocation to Fort Belvoir, VA before starting work (Required)

Licenses and Certifications

IAT Level II Certification (Preferred)

Compensation and Location

Salary: From $75,000 per year

Location: Fort Belvoir, VA (onsite)

Work schedule: 8 hour shift, Monday through Friday

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2mo ago

Technical Support Opportunities

Oneida Technical Solutions, LLC Fort Belvoir, VA

Fort Belvoir, VA

2mo ago Closed

$75k+/yr Full time Application Support Computer Skills Hardware Support

This position is no longer accepting applications (closed Jul 3, 2026).

Job Description

Oneida Technical Solutions, LLC seeks qualified candidates with Secret clearance and IAT Level II certification for multiple on-site technical support roles at Fort Belvoir, VA to support DoD and government environments.

Requirements

Secret clearance (Required)
IAT Level II Certification (Required)
Relocate to Fort Belvoir, VA before starting work (Required)
Experience in Desktop Support
Experience in Application Support
Experience in Network Support
Experience in Systems Support
Experience in Telecommunications

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Job Type

Full-time

Pay

From $75,000.00 per year

Schedule

8 hour shift
Monday to Friday

Relocation

Fort Belvoir, VA 22060: Relocate before starting work (Required)

Work Location

In person

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Support Jobs in Fort Belvoir, VA

Intermediate Helpdesk Specialist

Desktop Support Specialist

Help Desk Analyst

Technical Support Opportunities

Technical Support Opportunities

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