Fort Belvoir, VA

Support Jobs in Fort Belvoir, VA

6 jobs found

Include remote jobs

7d ago

IT Service Desk Specialist II

Dexian Government Solutions Fort Belvoir, VA

Fort Belvoir, VA

7d ago

$55k - $65k/yr Full time Active Directory Application Support End User Support

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Job Description

Dexian Government Solutions is hiring an IT Service Desk Specialist II to provide intermediate help desk support and serve as the main escalation point for user issues supporting the Defense Health Agency (DHA) at Fort Belvoir, VA.

Responsibilities

Provide technical assistance to end-users for hardware, software, and system issues via phone, email, or MS Teams
Serve as the primary escalation point for resolving user-reported computer problems, from basic through highly complex cases
Provide stagger/flex support during peak demand or periods of reduced staffing
Manage and maintain tickets in the DHA ticketing environment using ServiceNow, aligned with the ATAMMC Service Catalog and performance metrics
Support the ticket lifecycle including troubleshooting, triage, and escalation to Tier III
Deliver desk-side and remote assistance to resolve hardware and software issues
Perform root cause analysis for all critical events
Provide on-site support for troubleshooting, configuration, patching, and installation of authorized hardware and software
Assist with CAC pin resets and support employee in-processing and out-processing
Support IT asset lifecycle activities using the DHA Life-Cycle-Management (LCM) process
Maintain and sustain operating systems and provide Active Directory (AD) administration
Maintain and update workstation and laptop security baselines
Maintain and update the Service Desk Issuance SOP
Create and manage articles in the ATAMMC Knowledge Base
Participate in On-Call/Call-Back rotation for Customer Support Services

Requirements

4+ years of progressive experience in IT service desk or desktop support
Bachelor’s degree in Computer Science, Information Technology, or a related field and/or equivalent years of experience
Experience resolving hardware, software, and operating system issues for end users
Experience with enterprise IT ticketing systems, including ServiceNow
Experience supporting Windows operating systems, Active Directory administration, and desktop support
Experience supporting CAC-based authentication environments
Current IAT II certification with ce designation required to start
Current/Active DoD Secret Clearance required to start

Technologies

ServiceNow
MS Teams
Windows operating systems
Active Directory (AD)
CAC-based authentication environments
DHA ticketing system
DHA Life-Cycle-Management (LCM) process
ATAMMC Knowledge Base
ATAMMC Service Catalog

Benefits

Open Paid Time Off
11 Federal Paid Holidays & 5 Paid Sick Days
Company-paid Life/AD&D
Company-paid Short Term and Long-Term Disability
Health Insurance with Company Contribution
401k Plan with Company Match
Employee Recognition Program
Opportunity for Employee Referral Bonus
Opportunity for annual Performance Bonus
401(k) and 401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Location and Schedule

Work location: In person
Address: 9300 DeWitt Loop, Fort Belvoir, VA 22060
Ability to commute: Fort Belvoir, VA 22060 (Required)
Contract support hours: Monday-Friday, 0600-1800

Pay and Certifications

Salary: $55,000.00 - $65,000.00 per year
License/Certification: CompTIA Security+ (Preferred)

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2mo ago

Intermediate Helpdesk Specialist

Leidos Fort Belvoir, VA

Fort Belvoir, VA

2mo ago Closed

$66k - $119k/yr Full time Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Leidos is seeking an Intermediate Helpdesk Specialist to support a large, high-profile DoD contract. In this onsite role at Fort Belvoir, VA, you will help deliver enterprise-wide IT services for DTRA’s ITD, including service desk support across both classified and unclassified environments in the DTRA Data Center. This position offers $65,650 to $118,675 per year and includes health and wellness programs, income protection, paid leave, and retirement.

What you’ll do

Provide prompt, high-quality customer service to DTRA personnel by assisting with IT-related issues through phone, online, and deskside support.
Act as the initial point of contact for IT problems and incidents, performing technical triage, troubleshooting, resolving issues, and escalating when needed.
Analyze, troubleshoot, and resolve tickets according to the Help Desk allocation process.
Follow ITSM/ITIL processes to support quality service delivery and timely resolution.
Maintain assigned tickets within the program’s AQL/SLA commitments.
Open and close tickets in Remedy and/or Service Now, and ensure documentation for tickets, requests, and work orders is complete and accurate.
Create or coordinate development of Knowledge Base Articles (KBA) to support repeatable support and faster resolution.
Troubleshoot complex problems, derive root causes, and apply correct fixes or workarounds.
Support new employees with setup for ADPE (including monitors, keyboard, mouse, VDI, laptop, phone, printer, and VTC suite), ensuring network connectivity and access needed for websites, applications, or services.
Support installation, operations, maintenance, troubleshooting, administration, and cybersecurity defense for data and applications hosted in the DTRA Data Center on both classified and unclassified systems.
Document and communicate customer-impacting service degradation or outage information and assist with resolution.

What you’ll need

Bachelor’s Degree with 4+ years of relevant experience, or a Master’s Degree with 2+ years of experience.
Active DoD TS/SCI clearance required at time of hire.
Current 8140 (formerly 8570) IAT Level II (SEC+ or equivalent) prior to start date, with ability to maintain certification through the duration of the DTRA I3TS contract.
Experience in IT customer service, including 2 years of IT ticketing system experience and 1 year using remote desk takeover tools.
Experience meeting service level goals and targets.

Tools and technologies you may use

Remedy, Service Now, Office 365
Remote desktop applications, Windows Server
Cisco networking
ITIL, ITSM
Knowledge Base Articles (KBA), ADPE, VDI, VTC suite
8140, 8570, IAT Level II, SEC+

Benefits

Health and Wellness programs
Income Protection
Paid Leave
Retirement

Pay range: $65,650.00 - $118,675.00
Original posting: July 28, 2026

Preferred qualifications

Experience with Office 365, remote desktop applications, and experience with Windows Server and Cisco networking.
Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc.

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3mo ago

Desktop Support Specialist

Oneida Technical Solutions, LLC Fort Belvoir, VA

Fort Belvoir, VA

3mo ago Closed

$65k - $80k/yr Full time Active Directory Desktop Support Identity and Access Management

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Oneida Technical Solutions, LLC offers a full-time Desktop Support Specialist role onsite in Fort Belvoir, VA. This mid-level Windows Active Directory and desktop engineering position supports a DoD and federal services contract and requires a SECRET clearance. You will collaborate to migrate AD from 2003/2008 to 2012, leveraging GPOs, STIGs, Remedy ARS, and VMware in a secure DoD environment. The role provides a competitive salary range of $65,000 to $80,000 per year, comprehensive benefits, and opportunities for professional development within a mission-focused team.

Responsibilities

Collaborate with Server Operations, application and middleware teams to develop, test and implement the migration strategy from 2003/2008 to 2012.
Manage Microsoft Active Directory, including implementing GPOs to support STIG settings on file and print services, DNS, Domain Controllers and application servers.
Build, configure, and manage Microsoft Windows servers in multi-tenant enterprise environments.
Work with virtual infrastructure (VMware).
Migrate large infrastructures from physical to virtual environments.
Deploy and support Microsoft Windows Server 2016 and related STIG.
Develop shell scripts and utility programs for Windows system maintenance.
Automate common functions using VBScript and PowerShell.
Utilize Enterprise Backup software and Riverbed SteelFusion.
Apply SCCM methodologies and manage LAN/WAN and wireless interfaces.
Support web servers, databases, networks, cabling, new installations and migrations, and perform security scanning tools.

Technologies

Remedy ARS
Riverbed SteelFusion
VMware
Windows Server 2003, 2008, 2012, 2016
Active Directory
SCCM
VBScript
PowerShell
STIG

Requirements

MCSE or MCSA with experience using Remedy ARS.
Minimum of 3 years of relevant experience.
Excellent oral and written communication skills.
Experience with virtual infrastructure (VMware) is required.
Must possess or be able to obtain/maintain a SECRET security clearance.
IAT II, T3 and Security+ certificates are mandatory to join the program.
Bachelor of Science degree preferred.
HDI Desktop Support Technician (DST) Certification preferred.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Work details

Location: Fort Belvoir, VA onsite
Position type: Full-time
Hours: 8 hour shift; typical days Monday through Friday, 6:00 a.m. to 6:00 p.m.; evening and weekend hours as required by business needs.
Travel: Local travel during business day; some out-of-area travel and overnight may be required.
Education: Bachelor of Science degree preferred.
Security clearance: SECRET clearance required or ability to obtain/maintain.
COVID-19 vaccination: May require full vaccination per Executive Order 14043 pending final decisions.
Relocation: Fort Belvoir, VA relocation before starting work is required.

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3mo ago

Help Desk Analyst

CACI Fort Belvoir, VA

Fort Belvoir, VA

3mo ago Closed

$87k - $182k/yr Full time Customer Support End User Support Help Desk Support

This position is no longer accepting applications (closed Aug 9, 2026).

Job Description

Onsite at Fort Belvoir, VA, this role supports the PM ACPE program with a focus on IT user support, access management, and trouble-ticket routing. CACI offers a benefits-forward package designed to support your health, finances, family, and ongoing learning.

Benefits

Healthcare
Wellness programs
Financial planning support
Retirement options
Family support services
Continuing education opportunities
Generous time off benefits

The Opportunity

The person in this role will perform as a Help Desk Analyst supporting Project Manager Assistant Capability Program Executive (PM ACPE) at Fort Belvoir, VA.

Responsibilities

Demonstrates subject matter expertise across multiple complex work assignments.
Assignments may be broad in scope, requiring originality and innovation in determining how to accomplish tasks.
Operates with substantial latitude in developing methodology and presenting solutions to problems.
Contributes to deliverables and performance metrics where applicable.
Responds to user queries related to troubleshooting IT systems.
Processes requests for access and deactivation.
Forwards trouble tickets to appropriate administrator SMEs or higher levels.

Requirements

Secret clearance required to start.
Two year degree in IT or related field, or substitute 1 year of IT related support experience.
Minimum four years of help desk support experience.

Compensation

Salary: USD 86,600 - 181,800 per year

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4mo ago

Technical Support Opportunities

Oneida Techical Solutions Fort Belvoir, VA

Fort Belvoir, VA

4mo ago Closed

$75k+/yr Full time Application Support Computer Skills Customer Support

This position is no longer accepting applications (closed Jul 16, 2026).

Job Description

Oneida Techical Solutions offers an onsite, full-time technical support opportunity at Fort Belvoir, VA. This role spans desktop, application, network, systems, database administration, and cyber security support, and requires a Secret clearance. The position combines meaningful, mission-focused work with a comprehensive benefits package, competitive pay, and clear pathways for professional development.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Responsibilities

Provide technical support across desktop, application, network, systems, database administration, and cyber security domains for Fort Belvoir operations.

Requirements

Secret clearance (Required)
Experience in Desktop Support
Experience in Application Support
Experience in Network Support
Experience in Systems Support
Experience in Database Administration
Experience in Cyber Security
Relocation to Fort Belvoir, VA before starting work (Required)

Licenses and Certifications

IAT Level II Certification (Preferred)

Compensation and Location

Salary: From $75,000 per year

Location: Fort Belvoir, VA (onsite)

Work schedule: 8 hour shift, Monday through Friday

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5mo ago

Technical Support Opportunities

Oneida Technical Solutions, LLC Fort Belvoir, VA

Fort Belvoir, VA

5mo ago Closed

$75k+/yr Full time Application Support Computer Skills Hardware Support

This position is no longer accepting applications (closed Jul 3, 2026).

Job Description

Oneida Technical Solutions, LLC seeks qualified candidates with Secret clearance and IAT Level II certification for multiple on-site technical support roles at Fort Belvoir, VA to support DoD and government environments.

Requirements

Secret clearance (Required)
IAT Level II Certification (Required)
Relocate to Fort Belvoir, VA before starting work (Required)
Experience in Desktop Support
Experience in Application Support
Experience in Network Support
Experience in Systems Support
Experience in Telecommunications

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Job Type

Full-time

Pay

From $75,000.00 per year

Schedule

8 hour shift
Monday to Friday

Relocation

Fort Belvoir, VA 22060: Relocate before starting work (Required)

Work Location

In person

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Support Jobs in Fort Belvoir, VA

IT Service Desk Specialist II

Intermediate Helpdesk Specialist

Desktop Support Specialist

Help Desk Analyst

Technical Support Opportunities

Technical Support Opportunities

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