Plymouth, MN

Support Jobs in Plymouth, MN

2 jobs found

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1d ago

Senior CNC Machinist – Cutting Tool Technical Support

Productivity, Inc Plymouth, MN

Plymouth, MN

1d ago

$34 - $40/hr Full time CNC Cutting Tools Technical Support

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Job Description

Work onsite in Plymouth, MN, providing cutting tool technical support and customer-focused machining guidance.

Responsibilities

Support customers with selecting the right cutting tools, drills, taps, inserts, holders, and industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and the machining application
Troubleshoot machining challenges, including tool life, chatter, chip control, surface finish, and cycle time
Deliver technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and accurately process customer orders
Collaborate closely with Outside Sales and supplier partners to deliver complete solutions
Expand product knowledge through manufacturer training and ongoing education
Act as a daily technical resource for customers, Outside Sales Representatives, and internal team members

Requirements

5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Strong knowledge of milling, turning, drilling, and threading applications
Experience selecting cutting tools for materials such as steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to troubleshoot machining and tooling challenges
Excellent communication skills and a genuine desire to help customers succeed
Strong computer skills and the ability to learn new systems

Benefits

Competitive pay: $34 to $40 per hour, depending on experience
Annual incentive opportunities
Medical, dental, vision, life, and disability insurance starting on your first day
401(k) with company match
Paid vacation and personal time
Tuition reimbursement
Employee Assistance Program
Opportunities for professional growth and advancement
Monday-Friday schedule, 8 AM to 5 PM
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Ongoing technical training from industry-leading manufacturers
Collaborative team environment
Chance to help manufacturers become more productive every day

Preferred Experience

Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus

About Productivity, Inc.

Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest
Provides CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help customers improve productivity and remain competitive

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2mo ago

Sr. CNC Machinist - Cutting Tool Technical Support

Productivity, Inc Plymouth, MN

Plymouth, MN

2mo ago Closed

$35 - $40/hr Full time Specialist Technical Support Tooling

This position is no longer accepting applications (closed Sep 9, 2026).

Job Description

Join a financially stable organization with 55+ years of success and put your CNC and tooling expertise to work in a customer-facing technical role. Productivity Inc offers $35-$40 per hour based on experience, an annual incentive, and comprehensive insurance coverage that begins on your first day. You will also benefit from a 401(k) with company match, paid time off, tuition reimbursement, and access to an Employee Assistance Program. This is a Monday-Friday position in a climate-controlled office environment, with no mandatory overtime, while you support customers through solutions that improve productivity.

What you’ll do

Assist customers with selecting the right cutting tools, including drills, taps, inserts, holders, and other industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and machining application
Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and process customer orders accurately
Collaborate with Outside Sales and supplier partners to deliver complete solutions
Continue growing through manufacturer training and ongoing product education

What you bring

5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Strong understanding of milling, turning, drilling, and threading applications
Proven experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to diagnose and troubleshoot machining and tooling challenges
Excellent communication skills and a genuine drive to help customers succeed
Strong computer skills and the ability to learn new systems

Schedule and work environment

Monday-Friday, 8 AM – 5 PM
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Collaborative team environment focused on practical, technical support
Opportunity to solve a wide variety of machining challenges
Ongoing technical training from industry-leading manufacturers

Location: Plymouth, MN (onsite), with additional locations listed as Omaha, NE, or Dallas, TX.

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Support Jobs in Plymouth, MN

Senior CNC Machinist – Cutting Tool Technical Support

Sr. CNC Machinist - Cutting Tool Technical Support

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