Support Jobs in Plymouth, MN

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Sr. CNC Machinist - Cutting Tool Technical Support

Productivity, Inc Plymouth, MN

Plymouth, MN

Today

$35 - $40/hr Full time Specialist Technical Support Tooling

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Job Description

Join a financially stable organization with 55+ years of success and put your CNC and tooling expertise to work in a customer-facing technical role. Productivity Inc offers $35-$40 per hour based on experience, an annual incentive, and comprehensive insurance coverage that begins on your first day. You will also benefit from a 401(k) with company match, paid time off, tuition reimbursement, and access to an Employee Assistance Program. This is a Monday-Friday position in a climate-controlled office environment, with no mandatory overtime, while you support customers through solutions that improve productivity.

What you’ll do

Assist customers with selecting the right cutting tools, including drills, taps, inserts, holders, and other industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and machining application
Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and process customer orders accurately
Collaborate with Outside Sales and supplier partners to deliver complete solutions
Continue growing through manufacturer training and ongoing product education

What you bring

5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Strong understanding of milling, turning, drilling, and threading applications
Proven experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to diagnose and troubleshoot machining and tooling challenges
Excellent communication skills and a genuine drive to help customers succeed
Strong computer skills and the ability to learn new systems

Schedule and work environment

Monday-Friday, 8 AM – 5 PM
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Collaborative team environment focused on practical, technical support
Opportunity to solve a wide variety of machining challenges
Ongoing technical training from industry-leading manufacturers

Location: Plymouth, MN (onsite), with additional locations listed as Omaha, NE, or Dallas, TX.

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