Sr. CNC Machinist - Cutting Tool Technical Support

Join a financially stable organization with 55+ years of success and put your CNC and tooling expertise to work in a customer-facing technical role. Productivity Inc offers $35-$40 per hour based on experience, an annual incentive, and comprehensive insurance coverage that begins on your first day. You will also benefit from a 401(k) with company match, paid time off, tuition reimbursement, and access to an Employee Assistance Program. This is a Monday-Friday position in a climate-controlled office environment, with no mandatory overtime, while you support customers through solutions that improve productivity.

What you’ll do

• Assist customers with selecting the right cutting tools, including drills, taps, inserts, holders, and other industrial supplies
• Recommend tooling solutions based on workpiece material, machine capability, and machining application
• Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
• Prepare quotations and process customer orders accurately
• Collaborate with Outside Sales and supplier partners to deliver complete solutions
• Continue growing through manufacturer training and ongoing product education

What you bring

• 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
• Strong understanding of milling, turning, drilling, and threading applications
• Proven experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys
• Ability to diagnose and troubleshoot machining and tooling challenges
• Excellent communication skills and a genuine drive to help customers succeed
• Strong computer skills and the ability to learn new systems

Schedule and work environment

• Monday-Friday, 8 AM – 5 PM
• Stable, year-round employment
• Climate-controlled office environment
• No mandatory overtime
• Collaborative team environment focused on practical, technical support
• Opportunity to solve a wide variety of machining challenges
• Ongoing technical training from industry-leading manufacturers

Location: Plymouth, MN (onsite), with additional locations listed as Omaha, NE, or Dallas, TX.