Tooling

Tooling Support Jobs

3 jobs found

30d ago

Sr. CNC Machinist - Cutting Tool Technical Support

Productivity, Inc La Vista, NE

La Vista, NE

30d ago Closed

$35 - $40/hr Full time Cnc Machinist Cutting Tools Manufacturing Engineering

This position is no longer accepting applications (closed Sep 10, 2026).

Job Description

Customer-facing Cutting Tools & Industrial Supplies role for an experienced machinist or tooling specialist providing technical support to customers and sales partners.

Responsibilities

Assist customers with selecting cutting tools, drills, taps, inserts, holders, and related industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and the specific machining application
Troubleshoot machining issues related to tool life, chatter, chip control, surface finish, and cycle time
Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and process customer orders accurately
Collaborate with Outside Sales and supplier partners to deliver complete tooling and supply solutions
Continue building product knowledge through manufacturer training and product education
Serve as a trusted technical resource for customers, Outside Sales Representatives, and internal team members

Requirements

5+ years of experience in CNC machining, tool room work, manufacturing engineering, or cutting tool applications
Strong working knowledge of milling, turning, drilling, and threading applications
Proven experience selecting cutting tools for materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to diagnose and troubleshoot tooling and machining challenges
Excellent communication skills and a genuine focus on helping customers succeed
Strong computer skills and ability to learn new systems

Preferred Experience

Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers

Compensation

USD 35 to 40 per hour (depending on experience)
Annual incentive opportunities

Benefits

Medical, dental, vision, life, and disability insurance starting on your first day
401(k) with Company match
Paid vacation and personal time
Tuition reimbursement
Employee Assistance Program
Opportunities for professional growth and advancement
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Collaborative team environment
Ongoing technical training from industry-leading manufacturers
Financially stable company with more than 55 years of success

Location

Onsite: La Vista, NE
Also listed: Plymouth, MN; Omaha, NE; or Dallas, TX

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1mo ago

Sr. CNC Machinist - Cutting Tool Technical Support

Productivity, Inc Plymouth, MN

Plymouth, MN

1mo ago Closed

$35 - $40/hr Full time Specialist Technical Support Tooling

This position is no longer accepting applications (closed Sep 9, 2026).

Job Description

Join a financially stable organization with 55+ years of success and put your CNC and tooling expertise to work in a customer-facing technical role. Productivity Inc offers $35-$40 per hour based on experience, an annual incentive, and comprehensive insurance coverage that begins on your first day. You will also benefit from a 401(k) with company match, paid time off, tuition reimbursement, and access to an Employee Assistance Program. This is a Monday-Friday position in a climate-controlled office environment, with no mandatory overtime, while you support customers through solutions that improve productivity.

What you’ll do

Assist customers with selecting the right cutting tools, including drills, taps, inserts, holders, and other industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and machining application
Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and process customer orders accurately
Collaborate with Outside Sales and supplier partners to deliver complete solutions
Continue growing through manufacturer training and ongoing product education

What you bring

5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Strong understanding of milling, turning, drilling, and threading applications
Proven experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to diagnose and troubleshoot machining and tooling challenges
Excellent communication skills and a genuine drive to help customers succeed
Strong computer skills and the ability to learn new systems

Schedule and work environment

Monday-Friday, 8 AM – 5 PM
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Collaborative team environment focused on practical, technical support
Opportunity to solve a wide variety of machining challenges
Ongoing technical training from industry-leading manufacturers

Location: Plymouth, MN (onsite), with additional locations listed as Omaha, NE, or Dallas, TX.

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3mo ago

Machinist Technical Support Specialist - Metal Cutting

Emuge Corporation West Boylston, MA

West Boylston, MA

3mo ago Closed

$70k - $80k/yr Full time Computer Skills Consultative Sales Customer Support

This position is no longer accepting applications (closed Jul 10, 2026).

Job Description

Machinist and metal cutting technical support professional delivering daily product assistance to end users, industrial distributors, and outside sales staff, including tool recommendations, feature explanations, catalog specifications, and price quotations with technical details and delivery schedules; also handles phone, chat, email, and website inquiries.

Responsibilities

Provide daily technical product support for end users, industrial distributors, and outside sales staff.
Recommend appropriate cutting tools based on application needs.
Explain product features and benefits to customers.
Supply catalog specifications and technical data.
Prepare price quotations with technical specifications and delivery timelines.
Answer incoming phone calls in a timely and professional manner.
Address live web chat inquiries promptly and professionally.
Respond to email inquiries with timely, professional communication.
Handle website-generated inquiries in a courteous and efficient manner.

Requirements

Minimum of five years in a metal cutting machine shop, or experience supporting metal cutting tooling solutions at an industrial distributor, or a degree from a vocational trade school in manufacturing technology.
Excellent telephone etiquette with the ability to manage a high volume of calls professionally.
Ability to multitask, prioritize, and escalate issues as needed to ensure customer satisfaction.
Strong organizational skills and meticulous attention to detail.
Effective time management with the ability to adapt to changing priorities.
Solid problem solving and conflict resolution skills with composure under pressure.
CAD/CAM assisted programming knowledge is preferred.
Proficiency in MS Office Suite with HubSpot and SAP experience preferred.
Knowledge of EMUGE-FRANKEN products or similar cutting tools is a plus.

Technologies

CAD/CAM assisted programming
MS Office Suite
HubSpot
SAP

Benefits

Medical Insurance
401K Plan with match
Profit-Sharing Plan
Dental Insurance
Vision Insurance
Life Insurance
Short-term Disability Insurance
Long-term Disability Insurance
Paid vacation and sick/personal time
Flexible Spending Account
Paid time off

Job Schedule

Full-time, 8:00 AM – 5:00 PM, Monday to Thursday; 8:00 AM – 4:00 PM, Friday

Compensation

Annual pay rate: $70,000 – $80,000

Job Details

Job Type: Full-time
Experience: Machinist or metal cutting: 5 years (Preferred)
Education: Vocational trade school in manufacturing technology

Location and Availability

Location: West Boylston, MA 01583 (onsite)
Work Location: In person

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Tooling Support Jobs

Sr. CNC Machinist - Cutting Tool Technical Support

Sr. CNC Machinist - Cutting Tool Technical Support

Machinist Technical Support Specialist - Metal Cutting

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