Work onsite in Plymouth, MN, providing cutting tool technical support and customer-focused machining guidance.

Support customers with selecting the right cutting tools, drills, taps, inserts, holders, and industrial supplies
Recommend tooling solutions based on workpiece material, machine capability, and the machining application
Troubleshoot machining challenges, including tool life, chatter, chip control, surface finish, and cycle time
Deliver technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotations and accurately process customer orders
Collaborate closely with Outside Sales and supplier partners to deliver complete solutions
Expand product knowledge through manufacturer training and ongoing education
Act as a daily technical resource for customers, Outside Sales Representatives, and internal team members

5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Strong knowledge of milling, turning, drilling, and threading applications
Experience selecting cutting tools for materials such as steel, stainless steel, aluminum, cast iron, and exotic alloys
Ability to troubleshoot machining and tooling challenges
Excellent communication skills and a genuine desire to help customers succeed
Strong computer skills and the ability to learn new systems

Competitive pay: $34 to $40 per hour, depending on experience
Annual incentive opportunities
Medical, dental, vision, life, and disability insurance starting on your first day
401(k) with company match
Paid vacation and personal time
Tuition reimbursement
Employee Assistance Program
Opportunities for professional growth and advancement
Monday-Friday schedule, 8 AM to 5 PM
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Ongoing technical training from industry-leading manufacturers
Collaborative team environment
Chance to help manufacturers become more productive every day

Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus

Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest
Provides CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help customers improve productivity and remain competitive

Senior CNC Machinist – Cutting Tool Technical Support

Job Description