Spokane, WA

Support Jobs in Spokane, WA

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Today

IT Help Desk Technician

NIC Global Spokane, WA

Spokane, WA

Today

$24 - $33/hr Full time End User Support Hardware Support Help Desk Support

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Job Description

The IT Help Desk Technician role supports end users and helps maintain reliable workplace technology at NIC Global in Spokane, WA 99224 (onsite). The position focuses on resolving day-to-day technical issues, diagnosing user and system problems, and handling related setup and maintenance tasks.

Key Responsibilities

Prioritize user and system problems effectively, escalating issues to more experienced personnel and/or management when needed, and using established problem management resources and the helpdesk system.
Provide timely end user support by following defined procedures, performing diagnoses, and coordinating resolution through discussion and troubleshooting.
Train both new and existing users on changes to network procedures or software.
Support system builds, including installation of hardware and software, network printing support, and maintenance of network users, user environments, and configuration bases.
Apply a general understanding of ISO 27001 standards and relevant practices and principles as they relate to daily job responsibilities.
Perform additional duties and responsibilities as required by business needs, at any time and with or without notice.

Requirements

High school level education or equivalent, plus specialized training that may be obtained through vocational courses or on-the-job experience.
Demonstrated proficiency to successfully perform the duties described for the role.
A+ Certified is preferred.
Any technology specialist certifications, typically at the lower-level starting point certifications.

Education

High school level education or equivalent.

Salary and Location

Location: Spokane, WA 99224 (onsite)
Compensation: USD 24 - 33 per hour

Benefits

Choice of two health insurance plans
Employer paid employee dental Insurance
Employer paid life insurance, AD&D, and long-term disability plans
Vision Insurance
Additional Life Insurance
Accident insurance
Critical illness insurance
Federal health and dependent care savings accounts (FSA)
401(k) plan with employer match
Tuition Reimbursement
PTO accrual of 80 hours in the 1st year
80 hours of holiday pay per year
Insurance eligibility: 1st of the month after 30 days
Eligible after 6 months

Safety and Security

Drug-Free workplace: NIC Global Manufacturing Solutions is a Drug Free company. Applicants under final consideration, with a conditional offer, will be tested for illegal drug use. Offers may be withdrawn for positive results.
Background checks: Applicants offered employment will be subject to a background check completed by the company or a third-party vendor. Depending on job classification, this may include consumer report or investigative consumer report, criminal history screening, education and credential verification, employment history verification, and a department of motor vehicle check.
Review and selection: The company will review relevant background information to select and retain qualified employees and maintain a safe and productive work environment.
Authorization required: Prior to the background check, applicants must complete an authorization form.

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2mo ago

IT Support Analyst

Vaco by Highspring Spokane, WA

Spokane, WA

2mo ago Closed

$33 - $38/hr Contract Analyst Application Support Computer Skills

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

Vaco by Highspring seeks an IT Support Analyst to provide onsite technical support in Spokane, WA, troubleshoot system issues, and support day-to-day technology operations in a fast-paced environment.

Responsibilities

Troubleshoot hardware, software, and connectivity issues across devices, applications, and business systems
Provide end users with support across desktops, laptops, mobile devices, and business applications
Receive, track, and resolve support requests to restore services promptly
Assist with system deployments, upgrades, and equipment setup
Maintain documentation, inventory records, and standard support processes
Offer guidance on technical issues and best practices to users and teams

Requirements

3+ years of IT support, desktop support, or help desk experience
Strong troubleshooting and problem-solving skills
Experience supporting business applications and technology environments
Excellent communication and customer service skills
Ability to manage multiple priorities independently

Benefits

Discretionary bonuses
Medical, dental, and vision benefits
401(k) retirement plan

Additional Details

Location: Spokane, WA onsite
Salary: USD 33 - 38 per hour
Job type: Contract
Occasional travel may be required
Participation in an on-call rotation as needed

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Support Jobs in Spokane, WA

IT Help Desk Technician

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