West Sacramento, CA

Support Jobs in West Sacramento, CA

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IT Support Specialist

EFuel West Sacramento, CA

West Sacramento, CA

Today

$26 - $28/hr Full time Active Directory Apple Business Manager Device Management

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Job Description

The IT Support Specialist is responsible for delivering day-to-day technical support and helping maintain EFuel’s IT systems and infrastructure. This role supports employees across multiple locations by troubleshooting hardware, software, network, and account-access challenges, while also contributing to help desk operations and Microsoft 365 administration.

Location and Schedule

Location: West Sacramento, CA (onsite)
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Travel: Light travel to site locations in Northern California

Key Responsibilities

Provide technical support for desktops, laptops, mobile devices, printers, and other company equipment
Respond to help desk requests and resolve technical issues promptly
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
Assist users with password resets, multifactor authentication (MFA), and account-access issues
Troubleshoot VPN, Wi-Fi, LAN, and general network-connectivity issues
Create, modify, and disable user accounts in Active Directory and Microsoft Entra ID
Manage user permissions, security groups, file access, and distribution groups
Support Group Policy, system configurations, software updates, and patching
Administer Exchange Online mailboxes, licenses, and user provisioning
Support Intune, endpoint management, and hybrid Microsoft environments
Assist with cybersecurity initiatives, phishing awareness, and MFA deployment
Identify and report potential security incidents
Configure, deploy, maintain, and track company-issued devices
Support employee onboarding and offboarding from an IT perspective
Maintain accurate IT inventory and equipment-assignment records
Coordinate with vendors on escalated technical issues and third-party systems
Maintain clear documentation for IT procedures, systems, and troubleshooting steps

Required Qualifications

Associate’s or bachelor’s degree in Information Technology or a related field is preferred; equivalent professional experience will be considered
Three to five years of IT support or systems administration experience is preferred
Experience administering Microsoft 365 and Exchange Online
Working knowledge of Active Directory and Microsoft Entra ID
Experience with Intune or another endpoint-management platform
Familiarity with help desk ticketing systems

Preferred Experience

Knowledge of Apple Business Manager
Experience or working knowledge of Cisco Meraki switches, firewalls, and wireless access points

Technologies

Microsoft 365, Outlook, Teams, OneDrive, SharePoint
Active Directory, Microsoft Entra ID
Group Policy, Exchange Online
Intune, VPN, Wi-Fi, LAN
Multifactor authentication (MFA), Apple Business Manager
Cisco Meraki

Compensation

Hourly Salary: USD 26 - 28 per hour

Benefits

401(k)
401(k) matching
Dental insurance
Health savings account
Life insurance
Retirement plan
Vision insurance

Work Environment and Physical Demands

Environment: Primarily an indoor office setting with standard office equipment and facilities
Physical demands: Light physical activity involving nonstrenuous daily administrative tasks; ability to stand or sit for extended periods

Additional Information

This job description is not intended to include all duties, responsibilities, or activities required for the role
Duties, responsibilities, and activities may change at any time with or without notice
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions

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1mo ago

In-Home Sales & Tech Support (Part Time)

Asurion Insurance Services West Sacramento, CA

West Sacramento, CA

1mo ago Closed

$22 - $22/hr Part time Customer Service Customer Support End User Support

This position is no longer accepting applications (closed Aug 23, 2026).

Job Description

Asurion Insurance Services offers a part-time, in-home field role in West Sacramento, CA that combines sales and tech support with paid training. This onsite position involves daily travel to customer residences and centers on a Serve, Solve, Sell approach, supported by coaching and flexible scheduling to fit client needs.

Responsibilities

Serve as a Field Sales Representative on the front lines guiding customers through the Serve, Solve, Sell approach.
Complete paid training to become field-ready and able to work independently in the field.
Build product knowledge and gain hands-on sales experience while sharpening communication, negotiation, and problem-solving skills.
Apply the Serve, Solve, Sell model by delivering in-home service, outstanding customer care, and prioritizing the customer’s needs.
Diagnose and resolve customers\u2019 tech issues, ensuring a resolution that works and a product that supports future tech needs.
Leverage Asurion\u2019s product lineup to tailor solutions, listen for needs, and use negotiation and communication to close sales.
Receive ongoing coaching and mentoring to support growth and maintain confidence and tech savvy.
Meet customers in their homes, offices, or other pre-scheduled locations to meet and exceed sales targets.

Requirements

Comfortable working in a sales environment with clear targets.
Valid driver\u2019s license and a satisfactory driving record with at least 1 year of driving experience.
Ability to provide proof of valid car insurance (note: Manhattan excluded).
Own a personal vehicle (excluding motorcycles). Appointments are in neighborhoods and cities surrounding the inventory warehouse, with a maximum one-way travel distance of 120 miles.
Flexible, 5-day workweek to meet customers on their timeline, including evenings, weekends, and holidays.
Personal cellphone to stay connected while on the job.
Comfort working around household pets.
Efficient, adaptable, goal-oriented and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills applicable to multiple career paths.
Naturally outgoing and comfortable with in-person interaction.
Note that work hours may vary based on business needs and market demand.

Benefits

Base hourly rate guaranteed for all hours worked with bi-weekly pay; earned pay can be accessed early.
Uncapped commissions based on sales, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
35 dollar monthly phone stipend.
Three weeks of paid training focused on your success.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader that values employees at every level. Our products and services support 350M+ customers worldwide, with integrity guiding our approach to serving, solving and selling by listening to customer needs and delivering accurate information.

Health and Safety Measures

Employee health and safety are top priorities at Asurion. Meeting customers at their homes supports a great customer experience, and we take steps to ensure all employees feel safe performing their duties.

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3mo ago

In-Home Sales & Tech Support (Part Time)

Asurion West Sacramento, CA

West Sacramento, CA

3mo ago Closed

$22 - $22/hr Part time Consultative Sales Customer Service Customer Support

This position is no longer accepting applications (closed Jun 25, 2026).

Job Description

Part-time in-home field role based in West Sacramento, CA, requiring daily travel to customer residences to deliver a blend of sales and technical support using the Serve, Solve, Sell model. The position includes paid training and a compensation package with base pay, mileage reimbursement, a phone stipend, and commissions.

Role overview

This part-time role combines in-home sales outreach with practical tech support. You will engage customers during scheduled visits, learn product details, and develop skills in communication, negotiation, and problem solving while representing Asurion in the field.

Responsibilities

Apply the Serve, Solve, Sell approach during field visits to assist customers where they are, whether in their home or another location.
Participate in paid training to prepare for independent field work, followed by ongoing coaching and mentoring to support growth.
Become proficient with product offerings and gain hands-on sales experience while enhancing communication and negotiation abilities.
Meet customers in-home, in offices, or other locations; interactions are pre-scheduled to support meeting and exceeding sales targets.
Provide exceptional customer service throughout the engagement, always placing the customer first.
Diagnose or address tech issues with clear, understandable solutions, ensuring the resolution meets the customer’s needs.
Ensure customers leave with a workable resolution and a product that supports future technology needs.
Leverage a growing range of products to tailor solutions to individual customer circumstances.
Listen actively to uncover customer needs and position products accordingly to satisfy those needs.
Utilize strong negotiation and communication skills to adapt as needed and close appropriate sales.
Part-time schedule with afternoon and evening availability; typical shifts run 4:05 PM to 9:00 PM, with variations by customer needs. In select markets, a flexible 4+ day option may be available, requiring at least 25 hours per week across four days and at least one weekend day, with shifts generally between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM but must remain available until 9:00 PM on scheduled days.

Requirements

Comfort working in a sales environment with measurable targets.
Valid driver’s license and a satisfactory driving record with at least one year of driving experience.
Proof of valid auto insurance required, with Manhattan market excluded.
A personal vehicle (motorcycles not accepted); travel likely up to 120 miles one-way to neighborhoods and cities near the inventory warehouse.
Ability to work a varied five-day week, including evenings, weekends, and holidays.
A personal cellphone for work communications.
Comfort working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a broad set of skills that apply across careers.
Naturally outgoing and comfortable engaging with people in-person.
Work hours may vary by business needs and market demand; flexibility is required.

Benefits

Base hourly pay guaranteed for all hours worked, with bi-weekly payroll; earned pay may be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
Monthly phone stipend of $35.
Three weeks of paid training to support successful ramp-up and ongoing development.

About the role

We are seeking In-Home Sales and Tech Support professionals for periods of peak demand. This entry-level position is well-suited for individuals beginning their careers who enjoy interacting with people and gaining hands-on sales experience in a field setting.

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Support Jobs in West Sacramento, CA

IT Support Specialist

In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

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