Winnemucca, NV

Support Jobs in Winnemucca, NV

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Today

CC Desktop Support

HUMBOLDT GENERAL HOSPITAL Winnemucca, NV

Winnemucca, NV

Today

$25+/hr Full time Antivirus Application Support End User Support

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Job Description

Join HUMBOLDT GENERAL HOSPITAL onsite in Winnemucca, NV and support end users with the practical, hands-on IT help that keeps daily operations running smoothly. This role focuses on installing, modifying, and making minor repairs to computer hardware and software systems, while providing responsive incident management through an internal call tracking system. With an hourly salary of $25/hour, you will help patients, residents, staff, and vendors by resolving basic help desk issues professionally and confidentially.

What you’ll do

Support end-user technology including workstations, printers, faxes, copiers, and wireless and telecommunication systems.
Provide support for standard workstation software and systems, including the current application suite (including e-mail), remote connectivity such as VPN, plus browser and antivirus solutions.
Handle general connectivity troubleshooting and assist with issues affecting day-to-day network access.
Maintain IT equipment asset tracking and support inventory processes, including assistance with software license, software, hardware, and IT supply inventory management.
Use an internal call tracking system to manage end-user incident reporting and follow up on reported issues.
Work professionally with HGH staff and vendors to resolve basic help desk requests while maintaining confidentiality.
Support access by loading or granting access to specified software packages, and replace defective or inadequate software packages as needed.
Install or assist with installation of hardware and peripherals such as monitors, keyboards, printers, and disk drives at the user work area.
Relocate between onsite campus buildings and offsite buildings to support staff as required.
Keep the workroom neat, organized, and secure, and promote responsible usage and care of corporate equipment.
Relay relevant IT information to the company in a timely manner and participate in implementation and support of IT-related policies.
Escalate complex problems as necessary and perform other related duties as assigned or requested.

What you bring

Self-motivated with the ability to work independently with minimal direction or supervision.
Ability to read, write, and speak English in an understandable manner.
Knowledge of information technology, including data and voice communication systems and management information systems.
Knowledge of LAN and WAN, plus client/server network protocols and internet/intranet applications.
Ability to install and troubleshoot PC systems.
Leadership ability and willingness to work harmoniously with both professional and non-professional personnel.
Self-motivated, resourceful, and well organized.
Ability to maintain confidentiality of all patient/resident/staff information.

Preferred minimum education

College graduate with emphasis in information technology, management information services, computer science, or a closely related field, and/or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Technologies you’ll work with

E-mail, VPN, browser, antivirus solutions
LAN, WAN
Client/server network protocols
Internet/intranet applications
PC systems

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3mo ago

IT Help Desk Specialist

Solidus Resources, LLC Winnemucca, NV

Winnemucca, NV

3mo ago Closed

$75k - $85k/yr Full time Application Support Computer Skills End User Support

This position is no longer accepting applications (closed Aug 3, 2026).

Job Description

Solidus Resources, LLC invites an on-site IT Help Desk Specialist to join our Winnemucca, NV team. This role offers a competitive annual salary ranging from USD 75,000 to 85,000 and a hands-on opportunity to keep our IT environment secure, stable, and productive. You will partner closely with staff to deliver reliable support and help optimize systems for daily operations, with a focus on collaboration and professional service.

Responsibilities

Provide daily technical assistance to end users for hardware, software, and network inquiries in a prompt and professional manner.
Troubleshoot and resolve IT issues remotely or on site to minimize disruption to business operations.
Assist in configuring and deploying workstations, printers, and other peripherals for employees.
Support server maintenance to maintain stability, security, and optimal performance.
Monitor system resource usage, identify potential bottlenecks, and take proactive steps to prevent outages.
Contribute to data backups and disaster recovery planning efforts.
Collaborate with the Senior Systems Administrator to implement network security measures and prevent unauthorized access.
Install, upgrade, and configure software applications, ensuring proper licensing and timely updates.
Maintain an accurate inventory of hardware and software assets, ensuring licensing compliance.
Assist in implementing and enforcing IT security policies and procedures to safeguard data and protect against threats.
Stay informed about current security threats and best practices, and participate in security awareness programs.
Create and maintain technical documentation, including user guides and standard operating procedures.
Conduct training sessions to empower employees with essential IT skills and best practices.

Requirements

2-3 years of work experience as an IT Support Specialist or a similar role.
Strong communicator with a track record of delivering white-glove service to senior leaders and executives.
Solid knowledge of computer systems, hardware, software, and network administration.
Proficiency with Microsoft Windows and Microsoft Office applications.
Ability to troubleshoot technical issues and provide timely solutions.
Strong problem-solving skills and the capability to work independently or as part of a team.
A passion for technology and a proactive approach to staying current with IT trends and developments.
Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

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Support Jobs in Winnemucca, NV

CC Desktop Support

IT Help Desk Specialist

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