The Production Technical Support Engineer will provide technical support and continuous improvement leadership across BT production operations in Pueblo, CO. The role partners with production, quality, engineering, and training teams to improve manufacturing performance, reduce defects, standardize processes, and strengthen workforce capability.
Location and Work Setup
Pueblo, CO (onsite)
Salary
USD 58,000 - 65,000 per year
Summary of the Role
The Production Technical Support Engineer supports key production processes including Plate Cutting, Bending, Welding, and Repair. The position focuses on troubleshooting, performance analysis, bottleneck reduction, and adoption of process changes. It also includes building employee Skill Matrices, supporting training development with subject matter expertise, and coordinating technical improvements between Korea and America.
Responsibilities
- Provide technical support for BT production processes, including Plate Cutting, Bending, Welding, Repair, and related manufacturing operations.
- Monitor production processes and identify opportunities to improve productivity, quality, efficiency, and operational performance.
- Support troubleshooting for manufacturing equipment, processes, and workflow challenges.
- Collaborate with production personnel to identify and resolve technical issues impacting production performance.
- Analyze production bottlenecks and implement process improvements to increase productivity, reduce costs, and improve operational efficiency.
- Evaluate production data and performance metrics to find opportunities for improvement.
- Participate in lean manufacturing, continuous improvement, and cost-reduction initiatives.
- Support implementation and validation of process changes to ensure successful adoption and sustained results.
- Develop and maintain employee Skill Matrices to support workforce planning, employee development, and operational readiness.
- Assist in establishing technical competency assessments and qualification standards for production personnel.
- Collaborate with the Training Team as a Subject Matter Expert (SME) to support On-the-Job Training (OJT) programs, job training materials, and employee development systems.
- Provide technical guidance to production trainers, supervisors, and employees regarding manufacturing processes and best practices.
- Identify root causes of quality defects, customer concerns, scrap, and rework.
- Develop and implement corrective and preventive actions to improve product quality and process consistency.
- Develop, revise, and standardize Standard Operating Procedures (SOPs), Work Instructions, process documentation, and best practices.
- Ensure manufacturing documentation accurately reflects current processes and production requirements.
- Support audits, inspections, and quality improvement initiatives as needed.
- Coordinate technical improvements and manufacturing best practices between Korea and America.
- Collaborate with Engineering, Quality, Maintenance, Production, and Training departments to support operational objectives.
- Communicate technical information, process updates, and improvement initiatives to relevant stakeholders.
- Facilitate problem-solving discussions and cross-functional improvement activities.
Requirements
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related technical field required.
- No prior professional experience required; new graduates are encouraged to apply.
- Strong analytical and problem-solving skills.
- Strong organizational and project-management abilities.
- Effective verbal and written communication skills.
- Ability to interpret technical documentation, specifications, procedures, and engineering drawings.
- Ability to collect, analyze, and present operational and performance data.
- Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
- Ability to work effectively in a team-oriented manufacturing environment.
- English communication skills required.
- Korean language proficiency required to communicate with Korea HQ.
- Knowledge of manufacturing, welding, fabrication, quality systems, or lean manufacturing principles preferred.
Technologies
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Benefits
- Salary 58-60k
- Visa Sponsor
- Relocation Support 2k
- 401K up to 6% match after 6 month join
- Health, dental, vision insurance
- HSA - Health Saving Account
- Hospital insurance, accident insurance, life insurance, disability insurance, Pet insurance
About the Client
A global leader of energy solutions and provides new values to customers.
