Overnight Shift

Overnight Shift Support Jobs

3 jobs found

1mo ago

3rd Shift IT Technician Help Desk

Comprehensive Logistics Co. LLC Denton, TX

Denton, TX

1mo ago Closed

$23 - $50/hr Full time Application Support End User Support Hardware Support

This position is no longer accepting applications (closed Oct 25, 2026).

Job Description

Support night-shift IT needs for end users and warehouse systems at Comprehensive Logistics in Denton, TX.

Responsibilities

Maintain support for the operation of IT equipment, including laser and thermal printers, Windows Mobile scanners, and network infrastructure
Install, maintain, and repair hardware and software systems, including proprietary operational software
Troubleshoot and support IT hardware using phone and remote access
Install, troubleshoot, and support purchased and in-house software

Requirements

1+ years of strong hardware and network connectivity troubleshooting skills via phone and remote access
1-2 years experience with Warehouse Management Systems (WMS)
Ability to follow directions and work independently
Comfort interacting with end-users, vendors, and customer IT departments
Exceptional customer service with experience diagnosing and resolving computer software and hardware issues
Excellent organization and time management

Schedule

3rd Shift: Monday through Saturday
Hours: 11:00pm to 7:30am

Location

Denton, TX (onsite)

Compensation

USD 23 - 50 per hour

Benefits

Medical
Dental
Vision
Life insurance
401K Match
PTO
Opportunity for advancement
Comprehensive training to support growth and success

Skills

Teamwork
Microsoft Outlook
Communication
Adaptability

Experience

1 year(s): Help Desk/Installations
1 year(s): IT Warehouse/Manufacturing Support

Education

High School or better

Additional Information

Travel requirement: 0%
Overtime: Up to customer needs

Behavior Expectations

Functional Expert: recognized as a thought leader on the subject
Detail Oriented: completes tasks with all necessary details
Team Player: works effectively with a group

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1mo ago

Entry-Level IT Support Associate Overnight (X)

Expedient Memphis, TN

Memphis, TN

1mo ago Closed

$37k - $42k/yr Full time Comptia Comptia Certifications Comptia Network+

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

Join the Operations Support Center (OSC) team as an entry-level IT Support Associate overnight in the Memphis, TN data center.

Responsibilities

Resolve Tier 1 tickets and handle daily shift walk activities
Complete routine audits and coordinate remote hands requests
Follow strict security protocols for client access requests inside the data center using required access control criteria
Enforce security protocols when needed, such as when equipment removal is requested without prior notification or per contractual obligation
Follow shipping and receiving procedures to support secure transport of materials to and from the facility
Cover the front desk phone and perform physical and virtual security checks
Process and prioritize client and employee technical requests via phone, email, or in person
Use the ticketing system to log requests and activities, including documentation of special requests and important customizations for future support

Requirements

Preferred industry certification(s), such as CCNA, CompTIA A+, or Network+
Strong interest in a career in IT and/or technology, with evidence of IT experience
Associate degree in a technical discipline, or technical equivalent work experience
Previous exposure to or experience in an IT environment
Previous customer-service work experience
Professional and patient approach, since this is a client-facing role
Excellent written and verbal communication skills
Strong analytical and independent problem-solving skills
Ability to prioritize and manage multiple time-sensitive responsibilities
Willingness and ability to learn quickly
Must pass pre-employment screens

Technologies

Virtualization technology
Networking
Data protection
Windows
Disaster recovery
Linux/Unix
Infrastructure
CompTIA (CompTIA A+, Network+)
CCNA
Ticketing system

Training & Professional Development

Fully paid training for IT Support Associates, including industry certifications (costs covered up front)
Certifications such as CompTIA (A+, Network+) are included
Higher-difficulty certifications may include bonuses for completion
Tuition reimbursement programs (Expedient 100%)

Schedule, Shift Premium, and Pay

Regular schedule: Monday through Friday
Additional bonus paid out upon completion of the initial training
Salary range: $37,000 to $42,000 per year, paid hourly and including built-in overtime and shift premium
Hourly rate is closely based on technical experience and knowledge, work experience, and/or academic experience

Benefits

Three weeks of paid time off annually, increasing with tenure
Birthday off
Health holiday for preventive care
Parental leave
Top-tier medical, dental, and vision
Disability and life insurance at an affordable rate
Wellness engagement opportunities
401(k) with a generous match
Hybrid work model for many roles
Paid parking
Other perks
Fully paid training (including industry certs)

Location and Attendance Requirement

On-site in the Memphis, TN data center
Physical presence is required because the role is considered critical

Physical Tasks and Demands

Sitting: stationary/seated during the workday to check in visitors
Walking: escort visitors to equipment; walk the perimeter of the physical plant/data center multiple times per shift to conduct hands-on assessments and ensure building safety compliance (including checking doors and temperature sensors in server room/data center areas)
Lifting: frequently lifts lightweight items; occasionally lifts heavy-weight materials such as equipment, parts, and computer/server hardware
Dexterity: lock/unlock security cages, operate security kiosk and print visitor badges, operate loading dock equipment; climb and balance on a ladder; stoop, kneel, crouch, and crawl into tight spaces to access computer hardware, perform safety checks, move equipment, and install equipment as required

Notes

Sponsorship is not provided: Expedient does not engage with third-party recruiting or staffing firms

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2mo ago

IT Support Analyst I (3rd Shift)

Velera Remote 🌍 Remote

Remote

2mo ago Closed

$19 - $23/hr Full time Computer Skills Customer Support End User Support

This position is no longer accepting applications (closed Sep 23, 2026).

Job Description

Velera is hiring an IT Support Analyst I for 3rd shift remote support, handling first-level troubleshooting, request fulfillment, and incident management through ServiceNow.

Responsibilities

Act as the first point of contact for employees and clients requesting technical assistance via phone or email
Provide remote troubleshooting using diagnostic techniques and follow-up questions
Identify the best resolution path based on the issue details provided by the customer
Guide customers through step-by-step problem solving
Escalate unresolved cases to the appropriate level of support personnel
Answer questions with accurate information related to IT products and services
Log events, problems, and resolutions in the appropriate tracking system
Follow up on tickets and update customer status and information
Share customer feedback or suggestions with the internal teams responsible for improvement
Recognize and suggest potential improvements to existing procedures
Support issue status questions and common requests including password resets, software issues, and system and network status inquiries
Assist with change inquiries and general IT questions through phone, chat, and ServiceNow
Troubleshoot technical problems across computer hardware equipment, software, computer devices, components, network devices, and network connectivity
Support continuous improvement efforts and participate in computer data recovery operations

Requirements

Minimum: High school diploma or equivalent combination of education and experience in Information Technology, Computer Science, or a related field
Preferred: 1–2 years providing IT technical support via phone, chat, and/or email
Industry certifications preferred: HDI, MCP, Network+, and A+
HDI certification: required within 1 year of hire

Technologies

ServiceNow
Microsoft Windows Operating System
MAC OS
MS Office products
MS O365
Inbound and outbound phone calls
Remote access to client PCs
3rd party admin applications
Email
HDI, MCP, Network+, A+

Shift

Schedule: 4x10
Days: Sunday night to Thursday morning
Start: 9:00 pm EST
End: 7:30 am EST

Compensation

Hourly rate: $19.18 to $23.99
Actual pay adjusted based on experience and other job-related factors permitted by law

Benefits

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k with employer match
Health Savings Accounts (HSA) with company-provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

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