Controls Engineering

Controls Engineering Support Jobs

2 jobs found

Today

Field Service & Technical Support Technician

SJE Ashland, OH

Ashland, OH

Today

Full time Electrical Engineering Control Systems Controls Engineering

Apply Now

Job Description

Field Service and Technical Support Technician roles with SJE support the Primex brand through hands-on control system work, from testing and start-up to commissioning, service, and post-installation support. You’ll also play a key part in internal QA testing and provide customer technical support by phone and email. This onsite position is based in Ashland, OH, with work from Largo, FL also available.

What you will do

Support control system projects by ensuring installed systems are properly tested, started up, commissioned, serviced, and supported after installation.
Perform field startup and commissioning activities.
Troubleshoot installed systems and address aftermarket service needs.
Assist customers with technical questions covering hardware, software, controls, instrumentation, and system operation.
When not in the field, support internal QA testing of control panels, including panel checkout or factory-style testing activities.
Provide technical support to customers over the phone and via email.
Collaborate with project managers, engineers, programmers, contractors, end users, and internal teams to deliver reliable control system solutions and a positive customer experience.

What you bring

Experience with control systems testing, troubleshooting, startup, commissioning, field service, or technical support.
Experience with QA testing, panel checkout, or factory testing of control panels or similar equipment.
Electrical and mechanical troubleshooting skills.
Working knowledge of industrial control components such as PLCs, VFDs, soft starters, instrumentation, or related systems.
Ability to read and interpret project plans, specifications, electrical drawings, wiring diagrams, and technical documentation.
Ability to troubleshoot customer questions related to hardware, software, controls, instrumentation, and system operation.
Experience providing technical support to customers by phone, email, or in person.
Strong communication and interpersonal skills, with professionalism when working with customers, contractors, end users, and internal teams.
Ability to manage multiple priorities while maintaining accurate records, case notes, service reports, and documentation.
Capacity to work independently in the field while staying aligned with project, customer, and department needs.
Strong attention to detail, follow-through, and a customer service mindset.

Technologies you will work with

PLCs, VFDs, soft starters, and SCADA.

Schedule and commute

Hours: Monday to Friday, 8:00 am to 5:00 pm. Hours may fluctuate during field service duties and travel periods.
Work locations: 12161 62nd St N, Largo, FL 33773 and 2221 Ford Dr, Ashland, OH 44805.

Benefits

Paid Time Off: Up to 120 hours of PTO in your first year plus 8 paid holidays.
Insurance: Health, life, short-term disability, and long-term disability coverage.
Additional programs: Dental and vision programs.

SJE also offers competitive pay and a collaborative culture that encourages creativity and problem-solving. More answers to your questions will be provided during the first interview.

View full job page →

1d ago

Director Engineering Technical Support

Lamb Weston Kennewick, WA

Kennewick, WA

1d ago

$164k - $247k/yr Full time Manager Automation Control Systems

Apply Now

Job Description

In this onsite leadership role at Lamb Weston in Kennewick, WA, you will oversee Engineering Technical Support and set the direction for technical assistance strategies that strengthen asset reliability, uptime, and overall plant performance. Working with Engineering SMEs across critical systems, you will guide long-term planning, lead technical support process improvements, and help drive IT-OT Convergence alongside global engineering initiatives.

Salary: USD 164,470 - 246,710 per yearly

Role Summary

The Director, Engineering Technical Support, manages Engineering Technical SMEs and provides leadership for technical support strategies aimed at improving equipment uptime and reducing operational risk. This position sets long-range strategic direction for technical areas, leads capital planning related to technical obsolescence, and acts as a key liaison between Technical Support, IT, and Global Engineering teams.

Responsibilities

Direct management of the Technical Support department teams.
Maintain appropriate technical talent levels within the department, including preparation and upkeep of a talent succession plan to support business continuity as the workforce ages out.
Direct Engineering Technical SMEs to develop reliability strategies, standards, and technical support processes that improve equipment uptime and ensure reliable plant operations across Electrical, Automation & Controls, Packaging, Utilities, and other critical manufacturing systems.
Create and maintain long-term strategic direction for technical areas of responsibility.
Prepare the department budget and manage forecasting and spending within budgeted guidelines.
Lead and contribute to annual capital planning activities, including phased approaches to address plant technical obsolescence and related project challenges.
Serve as a primary liaison between the Technical Support group, I/T organization, and the rest of the Global Engineering team, with a key role in the IT-OT Convergence initiative.

Requirements

Bachelor’s level degree in Engineering, Management, or a related discipline is required.
Minimum of 15 years of experience with project, engineering, or operations management is required.
Ability to read and interpret safety rules, technical documentation, P&IDs, drawings, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to communicate and present effectively at all levels of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or visual form.
Proficiency with Windows-based systems including Excel, Word, and PowerPoint.
Competent understanding of Instrumentation, PLC’s, SCADA systems, and advanced control software such as statistical process control, simulation, and modeling.
Passport and valid driver’s license, with ability to meet Lamb Weston’s driving record standards.
Ability to travel to various plant and vendor locations as required.
Ability for extended travel and time away from home to complete projects at various plant locations (20-25% of the time).

Technologies

Windows
Excel
Word
PowerPoint
Instrumentation
PLC’s
SCADA systems
Statistical process control
Simulation and modeling

Benefits

Health Insurance Benefits: Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness: Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services including mental health and other concierge type services

Essential Skills

Visionary Leadership: Displays vision and inspires respect and trust to motivate others to fulfill the company’s vision.
Oral Communication: Speaks clearly and persuasively.
Written Communication: Writes clearly and informatively, with the ability to adjust writing style for the audience.
Presentation: Ability to present effectively to all levels of the organization.
Judgment: Demonstrates willingness to make decisions and exhibits sound, accurate judgment.
Strategic Planning: Keeps abreast of technologies, timing, and adoption strategies, including maintaining a running 5-year strategic plan for Technical Engineering disciplines.
Planning/Organizing: Prioritizes and plans work activities efficiently, sets goals and objectives, organizes competing priorities, and develops realistic action plans.

View full job page →

Controls Engineering Support Jobs

Field Service & Technical Support Technician

Director Engineering Technical Support

Get Controls Engineering Support Jobs alerts