Support Jobs in Kennewick, WA

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10d ago

Desktop Support Engineer/Field Support Engineer (FSO) – L2

Blupace Kennewick, WA

Kennewick, WA

10d ago

$23 - $24/hr Contract Cloud Platforms Desktop Support End User Support

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Job Description

Onsite Field Support Engineer at the Lamb Weston facility in Kennewick, WA, delivering end-user IT support and enterprise endpoint management on a contract basis.

Responsibilities

Provide onsite Level 2 desktop support for laptops, desktops, printers, and mobile devices.
Image, deploy, and manage endpoints using SCCM and Intune.
Troubleshoot Windows, Microsoft 365, hardware, software, and network issues.
Handle incidents and service requests via ServiceNow.
Support users across corporate office and plant environments.
Participate in on-call, after-hours, and weekend support as required.

Requirements

3–5+ years of Desktop Support, Field Support, or EUC experience.
Hands-on experience with Windows, SCCM, Intune, and ServiceNow.
Basic LAN and Wi-Fi troubleshooting skills.
Strong communication and customer service abilities.

Technologies

SCCM
Intune
Windows
Microsoft 365
ServiceNow

Job Details

Location: Kennewick, WA (100% Onsite)
Employment Type: Contract
Pay: $23.00 - $24.00 per hour
Work Location: In person

Preferred Certifications

Microsoft, CompTIA A+, or ITIL certifications (preferred)

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