Data Centers

Data Centers Support Jobs

3 jobs found

17d ago

Technical Support Engineer, Distributed Infrastructure (D-IT)

Eaton Woodridge, IL

Woodridge, IL

17d ago

$69k - $101k/yr Full time Electrical Engineering Customer Support Data Centers

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Job Description

Eaton is seeking a Technical Support Engineer, Distributed Infrastructure (D-IT) for a hybrid role located within 50 miles of Woodridge, Illinois. This post-sales position focuses on delivering technical assistance for power protection and data center products, combining remote support with on-site engagement as needed. The role offers an annual salary range of USD 69,000 to 101,000.

Responsibilities

Provide post-sales technical support to customers, including troubleshooting, investigating and resolving technical problems during and after product installation on a wide range of power protection and data center products.
Accurately document service request activities and troubleshooting steps.
Articulate product value propositions and product line strategies to customers.
Support the team in improving business processes and the use of electronic tools.
Participate on special teams and work on projects aimed at enhancing team performance and customer satisfaction.
Contribute to meeting or exceeding team metrics and tackle complex tasks using a variety of resources.
Leverage available information to provide professional customer support.
Work rotating 8-hour shifts between 7:00 a.m. and 6:00 p.m.

Requirements

Bachelor’s degree from an accredited institution.
Minimum one (1) year of hands-on electrical industry experience.
Relocation assistance is not available. Candidates must reside within a 50 mile radius of Woodridge, IL.
Eaton will not sponsor immigration status for this position; CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap, O-1, E-3, TN status, I-485 job portability, and related programs are not supported.
Experience with test equipment (multimeter, ammeter, network sniffer, etc.).
Knowledge or experience using Linux operating systems.
Prior customer-facing experience.
Excellent communication skills.
Strong time management and organizational abilities.
Ability to prioritize multiple tasks.
Team player with a positive attitude.
Strong professional presence.

Technologies

Linux operating systems
Multimeter
Ammeter
Network sniffer

Benefits

Health and Welfare benefits
Retirement benefits
Paid and unpaid time away from work

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17d ago

Technical Support Tech I

Experis New Carlisle, IN

New Carlisle, IN

17d ago

$2,350 - $2,350/hr Full time Data Centers Fiber Optic Field Service

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Job Description

This onsite role focuses on installing, inspecting, and troubleshooting data center infrastructure, including structured cabling, server racks, and related equipment, on location in New Carlisle, IN.

Location

New Carlisle, IN (onsite)

Compensation

Hourly rate: USD 2,350 per hour

Responsibilities

Install, inspect, and troubleshoot copper and fiber structured cabling within data center environments.
Label cables and connect them to switches, ensuring accurate terminations and up-to-date documentation.
Carry out the physical installation of server racks, patch panels, and related networking hardware.
Coordinate daily material delivery, movement, and installation of enterprise IT equipment.
Maintain precise inventories and records for all infrastructure components.

Requirements

Experience installing and troubleshooting structured cabling, including fiber, CAT5, and CAT6.
Practical experience installing, testing, and repairing copper and fiber optic cabling, including patch panels and cable routing.
Ability to physically install and relocate servers, network devices, and racks, including racking, stacking, grounding, and labeling.
Minimum education: high school diploma or GED.
Strong understanding of computer hardware, networking devices, switches, servers, and cable management best practices.

Technologies

Structured cabling systems
Copper cabling
Fiber cabling
Fiber optic cabling
CAT5 and CAT6 cabling
Patch panels
Server racks
Networking equipment and switches
Servers
Cable management practices

Benefits

Medical and prescription drug plans
Dental plan
Vision plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental life insurance
Short term and long term disability insurance
Business travel insurance
401(k) with employer match
Weekly pay

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23d ago

Microcomputer Technical Support Specialist

Erie 1 BOCES West Seneca, NY 🇺🇸 Remote

West Seneca, NY

23d ago

$3,336 - $3,336/hr Full time Backup Cloud Computing Data Center

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Job Description

A West Seneca, NY based Microcomputer Technical Support Specialist role with an hourly rate of USD 3,336.

Responsibilities

Support the Senior MCTSS in managing the WNYRIC Remote Backup Service
Assist the Senior MCTSS in administering the WNYRIC Off-Site Cloud Backup Archive Service
Assist the Chief MCTSS and Senior MCTSS with operating WNYRIC's on-site data center facilities
Provide training to internal and external users on the WNYRIC Remote Backup Service and the WNYRIC Off-Site Cloud Backup Archive; training may occur remotely or on-site as directed
Ensure IT infrastructure is secure, backed up, and patched in accordance with testing procedures
Install and maintain server operating systems (Linux, Windows, and others) on physical datacenter hardware, on-premises virtual servers, and cloud environments
Install and maintain approved vendor-supplied software
Maintain accurate inventory records for datacenter equipment and virtual servers
Monitor datacenter supplies and report shortages to the supervisor
Maintain up-to-date infrastructure skills through training sessions, vendor conferences, and by consulting blogs and forums
Plan physical datacenter layouts, determine hardware placement and rack configurations with regard to power usage, fault tolerance, availability, and disaster recovery; route cables inside and between server cabinets
Maintain a valid driver’s license
Travel to datacenter sites as required and escort authorized users and vendors on site
Travel to school facilities where students, teachers, and administrators are present as needed
Coordinate with WAN team members for network configuration changes and to sustain optimal network performance
Submit firewall rule changes as needed for datacenter operations infrastructure and services
Coordinate with ServiceNow administrators to submit and maintain electronic forms required for datacenter operations
Utilize the ServiceNow ticketing system for incidents, infrastructure requests, and changes
Evaluate infrastructure technologies and provide recommendations to the supervisor
Develop and maintain documentation for datacenter operations infrastructure and services
Perform physical tasks such as keyboarding, lifting, and handling IT equipment weighing over 60 pounds
Accept other duties as assigned that align with the civil service job description for this title

Requirements

Bachelor’s degree with at least two years of computer programming experience, including a minimum of one year programming or maintaining vendor-supplied operating software
Associate’s degree in Data Processing, Computer Science, Business Administration or a related field plus four years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
High school diploma or equivalent with six years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
Equivalent combination of training and experience as defined by options A, B, and C
Two or more years of enterprise-level virtualization administration experience
VMware vSphere required; familiarity with Hyper-V or KVM platforms (VergeOS, Proxmox, HPE VM Essentials, etc.) is a plus
Two or more years of enterprise-level SAN and/or hyper-converged infrastructure administration experience
iSCSI required; NVMe-over-TCP and RoCE knowledge is a plus
Two years of physical datacenter administration (racking, power distribution, cable management)
Two or more years of Windows and Linux server administration in an enterprise environment
Enterprise backup software administration experience is a plus (Veeam and Cohesity)
Enterprise network switch management experience is a plus
Enterprise inventory, monitoring, and logging experience is a plus

Technologies

VMware vSphere
Hyper-V
KVM
VergeOS
Proxmox
HPE VM Essentials
iSCSI
NVMe-over-TCP
RoCE
Veeam
Cohesity
ServiceNow
Windows
Linux

Benefits

15 paid holidays per year
Generous paid personal and sick time
Generous paid vacation days
Premium health and dental plans with 85 percent employer contribution from E1B
Life insurance at no cost to employees
Flexible spending account (FSA) plan
Commitment to diversity, equity, and inclusion
NYS Retirement System
403b and 457 retirement plans

Job Qualifications

A) Bachelor’s degree from a regionally accredited or NYS registered institution with two years of computer programming experience, including at least one year programming or maintaining vendor-supplied operating software
B) Associate’s degree from a regionally accredited or NYS registered institution with four years of data processing experience, including two years of programming, and at least one year programming or maintaining vendor-supplied operating software
C) High school diploma or equivalent with six years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
D) An equivalent combination of training and experience as defined by (A) through (C)
Additional Qualifications: Two or more years of enterprise-level virtualization administration experience
VMware vSphere experience required; familiarity with Hyper-V or KVM platforms (VergeOS, Proxmox, HPE VM Essentials, etc.) is a plus
Two or more years of enterprise SAN and/or hyper-converged infrastructure administration experience
iSCSI experience required; NVMe-over-TCP and RoCE knowledge is a plus
Two years of physical datacenter administration (racking, power distribution, cable management)
Two or more years of Windows and Linux server administration in an enterprise environment
Enterprise backup software administration experience is a plus (Veeam and Cohesity)
Enterprise network switch management experience is a plus
Enterprise inventory, monitoring, and logging experience is a plus

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Data Centers Support Jobs

Technical Support Engineer, Distributed Infrastructure (D-IT)

Technical Support Tech I

Microcomputer Technical Support Specialist

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