Supervisor Phlebotomist, Lab Tech Support

Leadership + hands-on lab support in a fast-paced clinical environment at Baptist Health South Florida. This onsite role in Miami, FL supports quality patient care by supervising Laboratory Technical Support Services, coordinating phlebotomy, lab processing, send-out testing, and outpatient lab services. You will also earn a competitive yearly salary of $59,664 - $77,564, based on experience.

What you’ll do

• Organize and coordinate Technical Support Department activities across Phlebotomy, Lab Processing, Send-out Testing, and Outpatient Lab Services to deliver quality laboratory services to patients and medical staff.
• Ensure laboratory blood collection and distribution are accurate, timely, and efficient by applying independent judgment, following standard operating procedures, and maintaining positive communication with the healthcare team.
• Lead the shift’s lab team with confidence while meeting employee needs so work is completed effectively.
• Coordinate with other shift supervisors to support seamless handoffs between shifts.
• Take responsibility for quality assurance and improvement in designated laboratory areas.
• Manage employee leadership activities including hiring, disciplinary action, scheduling, performance evaluation, and competency checks.
• Perform phlebotomy as required.
• Interact with patients across the lifespan, from neonate to geriatric.

Required qualifications

• Phlebotomist Certification
• AAMA Certified Medical Assistant
• Phlebotomy or Medical Assistant certification
• Five years of phlebotomy experience in a hospital setting, including experience with pediatric, geriatric, and oncology patients
• Three years of experience with laboratory processing and Reference Lab Testing
• Computer knowledge
• Effective communication with interrelationships using appropriate organizational channels
• Phlebotomy required: phlebotomy job functions are not applicable to BHM

Preferred qualifications

• Associate Degree or Medical Laboratory Technical License
• Two years supervisor experience

Benefits

• Career growth and development opportunities with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible to reduce out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement