Asurion is expanding its team in Inglewood, California with a part-time In-Home Sales & Tech Support role that blends on-site sales with practical tech assistance. This field-facing position requires daily travel to customer residences and offers paid training, flexible scheduling, a base pay with commissions, and a comprehensive benefits package.
Responsibilities
- Schedule and conduct customer meetings in homes, offices, or other locations as needed, aiming to meet or exceed sales targets.
- Provide consistently excellent customer service, keeping the customer's needs at the forefront of every interaction.
- Diagnose and resolve technical issues, explaining solutions in clear terms for customers with varying levels of tech knowledge.
- Ensure customers leave with a working resolution and a product that supports their future tech needs.
- Leverage Asurion's expanding product lineup to tailor solutions; actively listen to identify customer needs and align product recommendations accordingly.
- Apply negotiation and communication skills to pivot and close deals.
- Gain hands-on sales experience while learning Asurion products and building skills in communication, negotiation, and problem-solving.
- Participate in paid training to prepare for independent field work, supported by ongoing coaching and mentoring.
- Receive ongoing guidance to support growth and maintain confidence and tech proficiency.
Requirements
- Comfortable operating in a sales-driven environment with target-based goals.
- A valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
- Ability to provide proof of valid car insurance (Manhattan excluded).
- Personal vehicle required (excluding motorcycles). Appointments are located in neighborhoods and cities surrounding the inventory warehouse, with a maximum one-way travel distance of 120 miles.
- Work a varied five-day week schedule that includes evenings, weekends, and holidays to meet customer timelines.
- Personal cellphone to stay connected while on the job.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a passion for learning a broad range of skills applicable to diverse career paths.
- Naturally outgoing and comfortable engaging with people.
- Note: Work hours may vary based on business needs and market demand; flexibility may be required.
Benefits
- Base hourly rate guaranteed
- Uncapped commissions
- Mileage reimbursement
- Phone stipend
- Paid training (3 weeks)
About the role
We are seeking In-Home Sales & Tech Support team members to work during peak hours. This entry-level role is suited for individuals starting their career, who enjoy talking with people and want hands-on sales experience.
Get to know us
Asurion is a global tech solutions leader that cultivates a work culture where employees are valued at every level. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving, and selling, with a focus on listening to needs, providing accurate information, and acting with responsibility and respect.
Health and safety measures
At Asurion, employee health and safety are priorities. Meeting customers in their homes enhances the customer experience, and we work to ensure all team members feel safe while performing their duties.
