Yuma, AZ

Support Jobs in Yuma, AZ

3 jobs found

Include remote jobs

16d ago

Desktop Support Technician I

Oasis Date Processing Yuma, AZ

Yuma, AZ

16d ago

$47k - $52k/yr Full time Computer Skills Desktop Support End User Support

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Job Description

Oasis Date Processing is seeking an entry-level Desktop Support Technician I to join its onsite team in Yuma, AZ. Under the guidance of the IT Manager, you will deliver tier-1 assistance across desktop, help desk, network, application support, and storage and backup, helping keep end-user systems reliable. The position offers a yearly salary in the USD 47,000 to 52,000 range.

Responsibilities

Deliver tier-1 support and troubleshooting for deploying, maintaining, and repairing hardware and software components of Oasis Date's IT infrastructure.
Create and manage Help Desk tickets, resolving issues or escalating as appropriate.
Diagnose, repair, and maintain Oasis Date's computer hardware, including laptops, desktops, mobile units, and laser and thermal printers, and provide user training as required.
Record and track the organization's computer hardware inventory.
Manage IT asset shipping/receiving processes, including unboxing, labeling, and tracking items to maintain accurate inventory.
Install and support basic hardware and software using prepackaged installers and documented procedures.
Review technical information about hardware, software, and operating systems to evaluate product usefulness.
Assist with installing, configuring, and troubleshooting network and client-side connectivity hardware and software.
Provision and modify user access to Oasis Date's Famous ERP system.
Coordinate with other Oasis Date departments and partners on technology projects as required.
Install, maintain/repair, program, and test surveillance equipment.
Perform other related duties as required.

Technologies

Famous ERP system

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

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1mo ago

IT Helpdesk Technician II

Fruth Group, Inc Yuma, AZ

Yuma, AZ

1mo ago Closed

$24 - $26/hr Full time Active Directory Cloud Platforms Connectwise

This position is no longer accepting applications (closed Jul 22, 2026).

Job Description

The IT Helpdesk Technician II provides mid‑level support within a managed services environment, escalating Tier I issues, conducting advanced troubleshooting and resolution, and contributing to documentation, mentoring, and client satisfaction.

Responsibilities

Act as escalation point for Tier I technicians
Perform advanced triage and root cause analysis
Own tickets through resolution and meet SLAs
Handle high-priority incidents professionally
Support desktops, servers, networks, and Microsoft 365
Troubleshoot Windows OS, Active Directory, Exchange Online
Support network infrastructure and backup systems
Support VPN, RDP, and remote access tools
Use PSA (ConnectWise Manage) for ticketing and time tracking
Use RMM tools (Datto RMM) for monitoring and automation
Maintain documentation in IT Glue or knowledge base
Create SOPs and knowledge articles
Communicate clearly with non-technical users
Provide timely updates and resolution expectations
Deliver remote and on-site support
Mentor Tier I technicians
Identify trends and improvement opportunities
Participate in training and team initiatives

Requirements

2–4+ years of IT support experience, preferably in an MSP
Strong troubleshooting skills across Windows and networking
Experience with Microsoft 365, Active Directory, DNS, DHCP
Familiarity with backup and disaster recovery solutions
Experience with PSA and RMM tools
Strong communication and customer service skills
Candidates must be located in the Yuma, AZ area to support on-site client needs

Technologies

ConnectWise Manage
Datto RMM
IT Glue
Windows OS
Active Directory
Exchange Online
Microsoft 365
DNS
DHCP
VPN
RDP
Remote access tools
PowerShell scripting
Hyper-V
VMware
Intune
macOS

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Vision insurance
Employee assistance program
Retirement plan

Compensation

Pay Range: $24.00 – $26.00 per hour (depending on experience)

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2mo ago

Retail Tech Support

Shammam Consulting Services Inc. Yuma, AZ 🇺🇸 Remote

Yuma, AZ

2mo ago Closed

$25 - $40/hr Full time Application Support Computer Skills Customer Support

This position is no longer accepting applications (closed Jun 20, 2026).

Job Description

This full-time Retail POS Tech Support role is based in Yuma, AZ with remote work options and provides on-site and remote assistance for retail POS systems, including hardware and software installation and networking. Travel to client sites across Southern California, Las Vegas, Arizona, and Washington is required, with approximately 70 percent of work conducted remotely.

Responsibilities

Respond to HelpDesk tickets and client calls in a timely manner
Provide on-site and remote support for retail POS and related technology systems
Install, configure, and upgrade hardware and software at client locations
Document all work thoroughly and communicate clearly with clients and teammates
Travel to client sites as needed, with openings in San Diego and occasional travel outside the area

Requirements

Extensive experience with Windows desktops (all versions)
Strong working knowledge of Microsoft Office applications and Office 365
Experience using PSA or ticketing platforms (Halo, ConnectWise, Autotask, or similar) for logging, tracking, and managing support requests
Aptitude to quickly learn new software and hardware systems
Ability to work effectively in a team and independently
Knowledge of networking tools and tasks
Experience setting up and configuring network printers
Strong time management skills and a proven track record of meeting deadlines
Punctual and maintains a positive attitude
Commitment to customer satisfaction and supporting the team

Technologies

Windows (all versions)
Microsoft Office applications
Office 365
Halo
ConnectWise
Autotask
LOC SMS
NCR ISS45
ECRS
NCR ScanMaster
NCR ENCORE
SQL
PowerShell

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
401(k) matching
Travel compensation
Company-provided computer
Continued education support and access to technical training resources
Employee discount
Flexible schedule
Great team and work environment

Preferred Skills

Scripting experience (SQL and PowerShell)
Experience with one or more of the following retail technologies: LOC SMS, NCR ISS45, ECRS, NCR ScanMaster, NCR ENCORE

Availability & Requirements

Primarily a remote position, with roughly 70 percent of work performed from home. Onsite visits for client support and install projects are a regular part of the role, so candidates should be located in or near the primary markets of Southern California, Las Vegas, Arizona, or Washington. Travel outside the home market is occasionally required and is fully covered by the company. The role requires a high level of attention to detail and thorough logging of work.

Education

Associate degree preferred.

Experience

Retail POS Technologies: 1 year (Required)
Face to face Retail IT Support: 1 year (Required)

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Support Jobs in Yuma, AZ

Desktop Support Technician I

IT Helpdesk Technician II

Retail Tech Support

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