Mandarin

Mandarin Support Jobs

2 jobs found

1mo ago

Technical Support - Bilingual in Chinese

Universal Processing Flushing, NY

Flushing, NY

1mo ago Closed

$3,600 - $4,000/mo Full time Application Support Bilingual Customer Service

This position is no longer accepting applications (closed Jul 12, 2026).

Job Description

Universal Processing offers an onsite technical support role in Flushing, NY designed for Mandarin Chinese bilingual professionals. This position blends client interactions, deployment support, and hands-on troubleshooting, with a focus on servicing small and medium-sized businesses. Expect on-the-job training, collaborative work with Operations and Sales to resolve POS inquiries, and a comprehensive benefits package with growth opportunities.

Benefits

On-the-job training to get familiar with the industry and the role
Medical, vision, and dental coverage
Generous paid time off
401(k) retirement plan
Periodic performance reviews that may lead to salary adjustments

Responsibilities

Prepare, install, and configure software and hardware for deployment
Onboard and train new users on newly deployed software and hardware
Conduct remote troubleshooting via phone and remote control tools
Identify and analyze issues affecting software and hardware
Collaborate with Operations and Sales to deliver the best POS solutions
Gather end-user feedback and coordinate with the Development team for product improvements
Assist with inventory tracking and management

Requirements

Authorized to work in the United States at the time of hire; E-Verify employer
Bilingual proficiency in Mandarin, including reading and writing
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Network Administration, or a related field is a plus
Strong communication, critical thinking, attention to detail, and analytical abilities
Ability to actively listen and interact with clients in a friendly, patient manner
Initiative to solve problems effectively
Self-motivated to learn new systems and product installations
Ability to meet deadlines and maintain attention to detail
Ability to work well both independently and as part of a team
Proficiency with Excel and Word

Technologies

Excel
Word

Compensation

This is a non-exempt role with a monthly salary of $3,600 during the probationary period. Upon successful completion of the probationary period, the base rate increases to $4,000 per month. This position is onsite in Flushing, NY.

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1mo ago

AI Technical Support (Mandarin)

AIYA TECHNOLOGY SYSTEM LLC New York, NY

New York, NY

1mo ago Closed

$16 - $20/hr Full time Artificial Intelligence Computer Skills Consultative Sales

This position is no longer accepting applications (closed Jul 4, 2026).

Job Description

AIYA Technology System LLC is seeking a Mandarin-speaking AI Technical Support specialist to work onsite in New York. This role spans multiple departments, involves direct interaction with merchants, and supports product debugging alongside sales activities. Fluency in Mandarin and English is essential to collaborate effectively across cross-functional teams and translate technical needs into practical solutions.

Responsibilities

Collaborate with colleagues across departments to provide technical support and identify opportunities to upsell AIYA offerings.
Create, execute, and maintain production timelines that span several departments.
Operate diverse operating systems including Windows, Mac OS, and Linux distributions (Ubuntu, Red Hat, Arch, CentOS).
Analyze product requirements and develop suitable programs to ensure objectives are met.
Assess consumer needs, monitor market trends, and explore potential partnerships.
Contact potential or existing merchants by phone or email to build relationships.
Identify new business opportunities within the market landscape.
Schedule meetings with prospects to demonstrate AIYA products.
Handle sales administration to ensure processes are completed accurately and efficiently.
Travel as required to support business needs.
Communicate customer needs clearly in business interactions to deliver effective solutions.
Debug products and participate in system testing to ensure quality outcomes.

Requirements

Bachelor’s Degree required; studies in Engineering, Computer Science, or related majors preferred.
Proficiency in English and Mandarin is required.
Strong written and verbal communication skills.
Proactive, independent, and capable of multitasking with minimal supervision.

Technologies

Windows
Mac OS
Linux (Ubuntu, Red Hat, Arch, CentOS)

Benefits

Competitive salary
Generous paid time off including sick days and vacation leave
Company paid holidays perks
Ongoing opportunities to accelerate your career
Positive work environment
Company Recharge Days

Location

100 East Broadway, 12th Floor, New York, NY 10002

Job Details

Job Type: Full-time, 40 hours per week
Pay: $16.50 - $20.00 per hour
Education: Bachelor’s Degree required
Experience Level: Entry-Level
Work Location: In person (onsite)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM; weekends off
Ability to commute/relocate: Reliable commute to Brooklyn, NY 11232 or relocation before starting is required

Contact

Email: Hr@aiya.us

Phone: 718-905-8473

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