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Iot Support Jobs

4 jobs found

17d ago

Pre-Sales Technical Support Engineer

Teltonika Irving, TX

Irving, TX

17d ago

Full time Information Technology (IT) Iot Network

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Job Description

In this role, you will support the sales process by designing and validating connectivity solutions, delivering technical demonstrations, and advising both customers and internal teams. The position is client-facing, with regular travel for PoCs, trainings, and industry events.

Key Responsibilities

Serve as a technical pre-sales advisor to support the sales team during customer engagements, solution design, and deal qualification.
Spend approximately 50% of your time on client-facing activities, including meetings, presentations, demos, and workshops.
Travel up to 50% to customer sites, partner locations, and industry events to support technical activities.
Consult with clients and internal stakeholders on device- and solution-related technical topics.
Design and propose end-to-end IoT and networking solutions based on customer requirements.
Deliver technical presentations, product demonstrations, and proof-of-concept (PoC) deployments.
Assist with the integration of Teltonika Networks products into customer environments through hands-on guidance.
Collaborate with sales, product management, and R&D to align proposed solutions with market needs.
Identify customer pain points and recommend optimized technical solutions proactively.
Prepare and maintain technical documentation, proposals, and solution architectures.
Conduct training sessions and workshops for clients, partners, and internal teams.
Troubleshoot and resolve technical issues during pre-sales and pilot phases.
Act as a liaison between customers and Teltonika Networks R&D for complex technical requirements.
Work hands-on with Linux-based systems, industrial protocols, networking technologies, and third-party integrations.

Required Qualifications

Technical or engineering degree in Networking, Telecommunications, Computer Science, or a related field, or equivalent experience.
Experience in a pre-sales, solutions engineering, or customer-facing technical role is highly preferred.
Strong communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences.
Solid understanding of networking fundamentals and internet technologies, including TCP/IP, DNS, DHCP, HTTP/FTP.
Knowledge of telecommunication systems, including 2G, 3G, 4G, LTE.
Hands-on experience with routers and networking equipment.
Experience configuring VLANs and QoS.
Experience configuring VPN technologies: IPSec, L2TP, OpenVPN, DMVPN, and SSTP.
Experience configuring firewalls (IPTABLES or similar).
Familiarity with Linux-based systems, preferably OpenWRT or embedded environments.
Ability to create clear, structured technical documentation and solution designs.
Scripting basics (bash/ash) and understanding of AT commands.
Strong troubleshooting, analytical thinking, and problem-solving skills.
Experience with industrial networking or IoT deployments is a strong advantage.

Technologies

TCP/IP, DNS, DHCP, HTTP/FTP
2G, 3G, 4G, LTE
VLANs, QoS
IPSec, L2TP, OpenVPN, DMVPN, SSTP
IPTABLES
Linux-based systems, OpenWRT
bash/ash, AT commands

Work Location and Schedule

Hybrid work model based out of the Irving, Texas office. Standard working hours apply.

Benefits

Hybrid work model based out of our Irving, Texas office.
Great opportunities to grow in a strong and rapidly expanding IoT company.
Structured onboarding and training on Teltonika’s internal systems, sales processes, and product-related topics, with continuous feedback and development support.
Long-term career growth opportunities, including increased seniority or progression into Team Lead roles.
Three weeks of paid vacation.
Six sick days plus an extra day off on your birthday.
Multicultural and diverse work environment with a focus on knowledge sharing, collaboration, and a positive team culture.
Internal knowledge-sharing sessions to support continuous professional growth.
Team-building activities that foster trust, engagement, and collaboration.
Standard working hours.

Compensation

We offer an attractive compensation package aligned with your skills, experience, and professional expertise, including incentives and referral bonuses.

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1mo ago

IT Helpdesk Analyst

MACON HOSPITAL INC Lafayette, TN

Lafayette, TN

1mo ago Closed

$23 - $29/hr Full time Application Support Electronic Medical Records End User Support

This position is no longer accepting applications (closed Nov 5, 2026).

Job Description

The IT Helpdesk Analyst delivers first-line technology support for incoming issues and helps maintain day-to-day facility operations. The position includes documenting and troubleshooting requests received by phone, email, and ticketing, as well as supporting common computer systems, peripherals, and healthcare-connected IoT/IoMT devices.

Location and Compensation

Location: Lafayette, TN (onsite)
Pay: USD 23 to 29 per hour
Education: High School

Role Responsibilities

Provide initial first-line support for incoming technical issues submitted by employees, contractors, healthcare providers, and other third parties to support facility operations.
Primarily document and troubleshoot incoming calls, emails, and tickets in the office.
Troubleshoot typical computer systems and peripherals, as well as IoT and IoMT devices as needed.
Work within industry standard operating systems and productivity applications.
Support medical software applications including EHR, PACS, RIS, LIS, and other solutions.
Participate in an on-call schedule to support organizational needs outside normal department operating hours.
Perform other related duties and responsibilities as assigned to support organizational needs and maintain effective technology operations.
Comply with hospital policy to provide services in accordance with applicable state and federal laws and with high standards of business and professional ethics.

Required Qualifications

High School education.
Computer knowledge required in troubleshooting computer systems is preferred.
Experience managing computers and networks in a hospital or healthcare setting is preferred.
Working knowledge of computer systems.
Fundamental skills of planning and organizing.
Excellent composition and oral communication skills.
Ability to exercise good judgment.
Broad knowledge of all functions of Information Services is preferred.
Knowledge of specific healthcare systems is a plus.
Ability to work for extended periods of time and in variable hours.
Ability to gather and analyze information.
Effective verbal and written communication.
Exceptional ability to interact with physicians, department managers, and the public.
Good interpersonal skills.
Good physical and mental health to function effectively under varying stress levels.
May require physical handling of heavy supplies or equipment.
All duties to be performed as assigned by the Director of Information Services.

Technology Stack

EHR
PACS
RIS
LIS
IoT
IoMT

Supervision and Reporting

Reports to: Director of IS/Safety
Supervises: None
Degree of supervision: Job functions should be performed with very little supervision required.

Working Conditions

Hospital rooms, common areas, clinical departments, and hospital grounds.
Potential hazards include exposure to blood or body fluids, exposure to extreme hot or cold conditions, exposure to communicable diseases, exposure to dust/fumes/gases, exposure to unprotected heights, exposure to moving mechanical parts, exposure to computer monitor use, and exposure to potential electric shock.
Additional potential hazards include frequent repetitive motions, exposure to x-ray electromagnetic energy, high pitched noises, and exposure to needles or other sharp objects.

Physical Requirements

Ability to climb, kneel, and stoop while performing assigned duties under semi-stressful situations.
Visual acuity required to ensure work is being completed correctly.
Moderately heavy work including frequent lifting and carrying of objects up to 60 pounds.
Considerable walking, standing, and pushing/pulling of equipment.

Personal Protective Equipment (PPE)

Requires use of personal protective equipment during various tasks/activities.
PPE may include gloves, masks, and safety glasses.

Patient Age Groups Served

Birth to 1 Year: Infant
2 to 12 Years: Pediatric
13 to 18 Years: Adolescent
19 to 69 Years: Adult
70+ : Geriatric
N/A: No responsibility to treat or care for patients

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1mo ago

Sr Technical Support Specialist

New Hampshire Ball Bearings, Inc (NHBB) Laconia, NH

Laconia, NH

1mo ago Closed

Full time Senior Application Support Desktop Support

This position is no longer accepting applications (closed Oct 28, 2026).

Job Description

In this onsite role at New Hampshire Ball Bearings, Inc (NHBB) in Laconia, NH, you will deliver divisional technical support across servers, personal computers, IoT, operational technology, and helpdesk. The position includes maintaining software and firmware patching, supporting system administration activities, and assisting with manufacturing and business network and communications needs.

What You Will Do

Specification development: Partner with business stakeholders to define project or task specifications, including business rules, needs, overall design, tasks, and logical flow.
Testing and deployment readiness: Design, perform, and document tests for operating system, hardware, and software upgrades to support error-free deployment into production.
Production updates and rollout: Update, migrate, or deploy systems to production.
Documentation and network records: Document computer network and communications according to company policy and procedures. Maintain system or network flow information and process maps.
Operational and recovery procedures: Develop and maintain operation procedures, recovery procedures, and user documentation.
Analysis and problem resolution: Support application issue resolution, equipment malfunction, and network or communication problems across business and IT areas.
User enablement: Train personnel in user departments on specific procedures needed to use assigned equipment.
Technology expertise: Maintain current knowledge and technical capability relevant to the role.
Special projects support: Assist Information Systems Management with special projects as directed.

Required Experience and Qualifications

Design and implement personal computer builds and upgrades.
Experience moving applications and databases between servers.
Demonstrated ability to recognize business needs, analyze requests, recommend technical solutions, and lead delivery of those solutions.
Strong problem-solving skills with demonstrated attention to detail.
Strong verbal and written communication skills.
Ability to work with a diverse group of clients, team members, managers, and subject matter experts (SME).
Ability to plan and organize projects and provide periodic updates and management reporting.
Participation in a rotating on-call support schedule during business and/or non-business hours.
Minimum 10 years of experience in a related field of work.
Work experience handling rapidly changing priorities and deadlines.
Past experience working on projects from conception to completion with high accuracy and attention to detail.
Working experience with Virtual Machines (VM), including setup and configuration.
Strong working experience setting up and repairing personal computers.
Strong working knowledge of Windows operating systems.
Working knowledge of Linux systems.
Experience setting up and repairing servers (Windows and/or Linux).
Working knowledge of network administration considered a plus.
Working knowledge of IBMi operating system considered a plus.
Bachelor’s degree in Computer Science or Information Technology preferred; related field certification or equivalent work experience acceptable.

Technologies and Systems

IoT
Operational technology
Personal computers
Firmware patch
Virtual Machines (VM)
Windows operating systems
Linux systems
Windows
Linux
IBMi
Network administration

Work Location and Schedule

Location: Laconia, NH (onsite). Shift: 1st Shift.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Able to travel as needed (occasional).
Must be able to physically move, lift, and install personal computers, servers, and peripherals.

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2mo ago

Help Desk & IOT Technician

BelovED Community & Empowerment Academy Charter Schools Jersey City, NJ

Jersey City, NJ

2mo ago Closed

$49k - $52k/yr Full time Application Support Computer Skills Desktop Support

This position is no longer accepting applications (closed Sep 30, 2026).

Job Description

BelovED Community Charter Schools is hiring a Help Desk & IoT Technician in Jersey City, NJ (onsite) to support everyday technology needs across a K-12 environment and help maintain the reliability of the school’s educational technology systems.

Role Overview

The Help Desk & IoT Technician provides technical assistance to students, teachers, and staff while supporting educational devices, software applications, and network connectivity. The position also includes managing school IoT systems, maintaining accurate inventory records, and helping reduce disruptions through proactive infrastructure issue identification.

Key Responsibilities

Provide technical assistance to students, teachers, and staff by troubleshooting a range of hardware, software, and network connectivity issues.
Support the setup, configuration, and ongoing maintenance of computers, laptops, tablets, projectors, and other educational technology devices.
Maintain regular updates to accurate device and inventory counts.
Install, troubleshoot, and upgrade educational applications, including learning management systems, productivity software, and educational software.
Engage with end-users by offering basic training and practical guidance for technology usage and best practices.
Manage the school’s IoT systems, including cameras, speakers, access control, and related equipment.
Keep detailed records of support requests, resolutions, and IoT equipment inventory for effective tracking and monitoring.
Support the security and integrity of school IT systems by following established security policies and procedures.
Proactively identify and diagnose infrastructure service issues to minimize interruptions and optimize system performance.

Required Education and Experience

High school diploma or equivalent (Bachelor’s degree in IT or a related field is preferred).
Strong interest in technology with a desire to learn and grow in the IT field.
Interest in K-12 education.
Prior experience using Incident IQ is preferred.
Excellent problem-solving and communication skills for interacting with end-users and addressing technical issues.
Basic knowledge of computer hardware, operating systems, and software applications.
Customer-focused attitude with a commitment to exceptional service for students, teachers, and staff.
Ability to work collaboratively in a team environment and contribute to a positive, engaging work culture.
Prior experience in an educational setting is a plus, but not required.

Technologies

Incident IQ
IoT
Learning management systems
Productivity software
Educational software

Compensation and Location

Location: Jersey City, NJ (onsite)
Salary: USD 49,000–52,000 per year

Benefits

Medical
Dental
Pension
Paid Time Off

About the Role at BelovED

BelovED Community Charter Schools is seeking a dedicated Help Desk Technician to support students and staff by ensuring the smooth operation of the educational technology infrastructure. The position offers the opportunity to build experience in educational technology while contributing to a supportive and active learning environment.

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