This position is no longer accepting applications
Closed on September 22, 2026.
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Helpdesk Analyst
Computer Skills
Customer Service
Customer Support
Hardware Support
Help Desk Support
Information Technology (IT)
Technical Support
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Job Description
Support the bank’s day-to-day technology needs by delivering front line helpdesk support in Berlin, VT onsite.
Responsibilities
- Provide front line technical support to support smooth day-to-day operations at the bank
- Use strong knowledge of computer hardware and software systems to assist end users
- Deliver exceptional customer service with clear, effective communication to maintain a positive support experience
- Troubleshoot and solve technical problems, diagnosing issues efficiently
Requirements
- High school diploma or equivalent
- Two or more years in an IT support environment
Benefits
- Mentorship
- Training
- Continuing education
- Career development resources
Professional Development & Career Advancement
- Mentorship, training, continuing education, and career development resources to support long-term growth
- Average years of service at Northfield Savings Bank is above 9
- Start a career in banking with the NSB Team
Compensation
- Base compensation range at hire (dependent on experience): $23.50 - $26.50 per hour
- Salary range: USD 23 - 26 per hourly
Location
- Berlin, VT (onsite)
Contact
- [email protected]
- (800) 672-2274
- Northfield Savings Bank is an Equal Opportunity Employer
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