Logic invites applications for a mid level Infra Tech Support Practitioner based onsite in Saint Petersburg, FL. The role centers on patch management, deployment, vulnerability remediation, and reporting, leveraging Ivanti LANDesk Endpoint Management and Windows 10/11, including browser patching for Google Chrome and Microsoft Edge within Accenture Flex projects.
Responsibilities
- Implement monthly Windows 10/11 security and quality updates using Ivanti LANDesk.
- Package, schedule, and deploy updates for Google Chrome and Microsoft Edge.
- Monitor patch deployment progress and remediate failed installations.
- Perform pre deployment testing and post deployment validation to ensure patch success and system stability.
- Generate compliance and patch status reports for management and security teams.
- Troubleshoot patching issues and coordinate with endpoint, security, and infrastructure teams as needed.
- Maintain patching schedules, documentation, and operational procedures.
- Ensure endpoint patch compliance aligns with organizational security standards and audit requirements.
- Support vulnerability remediation efforts by deploying critical and emergency patches when required.
Requirements
- A minimum of 2 years of experience with Ivanti LANDesk Endpoint Management.
- A minimum of 2 years of experience with Windows 10 and Windows 11 operating systems.
- High School Diploma or GED.
Technologies
- Ivanti LANDesk Endpoint Management
- Windows 10
- Windows 11
- Google Chrome
- Microsoft Edge
Benefits
- Medical, dental, vision, and long term disability coverage
- 401(k) plan
- Paid time off
- World class learning resources
Requesting an Accommodation
Logic is committed to equal employment opportunities and will provide reasonable accommodations to applicants with disabilities or religious observances to participate in the recruitment process and perform essential role functions where needed. Accommodations offered during recruiting do not guarantee future accommodations after hire. For accommodation inquiries related to employment opportunities, please call toll free at 1 (877) 889-9009, or contact us via email or your recruiter.
Equal Employment Opportunity Statement
We do not discriminate on the basis of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other characteristic protected by law. Our diverse workforce drives innovation, competitiveness, and creativity.
Preferred Qualifications
- Understanding of endpoint security, vulnerability management, and patch management processes.
- Experience with browser patching Google Chrome and Microsoft Edge.
- Strong troubleshooting, reporting, and communication skills.
Other Employment Statements
- Applicants in the United States must have work authorization that does not require visa sponsorship now or in the future.
- Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
- Job candidates are not required to disclose sealed or expunged records of conviction or arrest; a criminal history is not an absolute bar to employment.
- The Company will not discharge or discriminate against employees or applicants for discussing pay or pay-related information with authorized individuals. Those with access to compensation data must not disclose pay details to individuals without appropriate access.
- California residents have additional notifications for applicants and employees. If you reside in or plan to work from Los Angeles County, please review additional information.
- Please refer to Accenture’s Recruiting and Hiring Statement for details on data processing during the recruiting and hiring process.
