Salinas, CA

Support Jobs in Salinas, CA

3 jobs found

Include remote jobs

1mo ago

IT Helpdesk Technician

Tanimura & Antle Salinas, CA

Salinas, CA

1mo ago Closed

$25 - $30/hr Full time Active Directory Customer Support End User Support

This position is no longer accepting applications (closed Oct 25, 2026).

Job Description

On-site IT support in Salinas, CA with the chance to work hands-on alongside the IT Operations Team. This role supports end users through a mix of desktop, mobile, and conference room technology work, using strong troubleshooting in a Microsoft Windows and Microsoft 365 environment. You will also handle after-hours and on-call coverage on a rotational, as-needed basis. Pay range: $25 to $30 per hour.

What you’ll do

Deliver onsite and remote support for desktops, laptops, monitors, printers, mobile devices, and other end-user equipment.
Provide end user support for Windows, Microsoft 365, and business applications.
Install, configure, troubleshoot, and repair hardware.
Image, deploy, configure, and upgrade desktop, laptop, and mobile systems.
Troubleshoot user account issues, perform password resets, and handle File Rights Requests.
Support conference room technology and connected peripheral devices.
Respond to support tickets and document resolutions in the ticketing system.
Assist with updating and maintaining internal documentation and support processes.
Help maintain IT equipment inventory.
Complete additional assigned duties as needed.

What you bring

Proven troubleshooting skills in a Microsoft Windows/M365 environment.
A customer service mindset with a hands-on, solution-focused approach.
Ability to work in an on-site role in Salinas with occasional travel to remote sites.
Commitment to rotational on-call and after-hours support on an as-needed basis.
Ability to lift and implement devices up to 30 lbs.
Valid driver’s license required.

Tools and environment

You’ll work across Microsoft Windows, Microsoft 365, Active Directory, and endpoint management tools to support users and maintain reliable IT services.

Preferred qualifications

Associate’s or bachelor’s degree in information technology, computer science, or a related field (preferred, not required).
Industry-recognized certifications such as CompTIA A+, Network+, or similar (a plus).
Experience with Active Directory and endpoint management tools.
Experience supporting hardware deployments, device refresh projects, or office moves.

Ideal fit

General understanding of Windows Operating Systems and Microsoft applications.
Strong documentation habits.
Comfort working both independently and as part of a team.
Bi-lingual (Spanish & English) is a plus.

Location: Salinas, CA (on-site).

Travel: Occasional travel to remote sites.

Schedule coverage: Rotational on-call and after-hours support as needed.

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3mo ago

IT Support Engineer I, OTS Support

Amazon.com Services LLC Salinas, CA

Salinas, CA

3mo ago Closed

$25 - $41/hr Full time Active Directory Desktop Support Dhcp

This position is no longer accepting applications (closed Aug 19, 2026).

Job Description

The IT Support Engineer I role within Amazon's OpsTech IT organization delivers hands-on technical support for computer hardware, operating systems, and enterprise software. The position encompasses network engineering, ensuring infrastructure availability, and overseeing local technical projects. It is an onsite opportunity in Salinas, CA, with travel up to 25% and the possibility of lifting up to 49 pounds.

Location

Salinas, California (onsite)

Compensation

Hourly rate: USD 25 - 41

Responsibilities

Design, troubleshoot, and administer network infrastructure across diverse software and hardware environments.
Maintain high availability of networking and computing systems during production hours.
Collaborate with management and staff to provide analytical and technical assistance for continuous IT solution improvements.
Oversee local IT projects.
Develop and maintain policies, procedures, and processes.
Identify root causes of operational issues and process inefficiencies.
Lift up to 49 pounds and stand or walk during shifts up to 12 hours.
Travel up to 25 percent of the time.

Requirements

Minimum 1 year of experience with Windows Server technologies, including Active Directory, DFS, Print Services, and SCCM.
Over 2 years of troubleshooting in a multi-user high-availability environment.
Over 2 years of PC repair, troubleshooting, deployment, and liquidation experience.
At least 1 year of IT client, server, and network service delivery experience.
Over 2 years of networking experience, including DNS, DHCP, SSL, OSI Model, and TCP/IP.
More than 2 years of corporate setting Windows, Mac or Linux operating systems support experience.
Over 2 years of experience supporting and maintaining a corporate network environment.

Education

High school or equivalent diploma

Technologies

Active Directory (AD)
DFS
Print Services
SCCM
DNS
DHCP
SSL
OSI Model
TCP/IP
Windows
Mac OS
Linux

Benefits

Health insurance
401(k) matching
Paid time off
Paid parental leave
Sign-on payments
Restricted stock units (RSUs)
Adoption and Surrogacy Reimbursement coverage
Employee Assistance Program (EAP)
Mental Health Support
Flexible Spending Accounts
Life insurance (Basic Life & AD&D)

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conferencing and teleconference equipment

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3mo ago

Tech Support Specialist

Service Station Computer Systems Salinas, CA

Salinas, CA

3mo ago Closed

$45k - $52k/yr Full time Application Support Computer Skills Customer Service

This position is no longer accepting applications (closed Jul 31, 2026).

Job Description

Provide phone and on-site technical support for SSCS Technology to a petroleum retail client base across the United States.

Responsibilities

Offer phone-based technical assistance to SSCS Technology users, addressing both hardware and software issues.
Guide and train customers during the phone support process using desktop sharing tools such as Team Viewer.
Manage end-user problems, identify root causes, and determine viable solutions.
Troubleshoot network systems and applications to identify malfunctions and implement fixes.
Administer end-user workstation tasks and support end-user activity using TCP/IP on a primary Windows-based LAN.
Conduct onsite installations and testing of SSCS Technology for new and upgrading customer store sites.
Complete special support-related projects as directed by the technical support manager.

Requirements

High school diploma, vocational training, an associate’s degree, or a certificate in a computer-related field.
Help Desk experience.
A+ Certification.
Exemplary customer service skills, including the ability to improvise under pressure while maintaining a customer-friendly, professional persona.
Aptitude for problem solving on behalf of others.
Willingness and ability to travel to SSCS customer work sites throughout the U.S. as needed.

Technologies

Team Viewer
Windows 10

Benefits

Paid vacation, sick leave, and holidays
Medical benefits

Preferred, but not required

Familiarity with bookkeeping and accounting practices.
Onsite experience with convenience store operations, including inventory management and control.

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Support Jobs in Salinas, CA

IT Helpdesk Technician

IT Support Engineer I, OTS Support

Tech Support Specialist

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