Systems Implementation

Systems Implementation Support Jobs

2 jobs found

1mo ago

Technical Support & Implementation Specialist

Reliance Relocation Services Inc Chicago, IL

Chicago, IL

1mo ago Closed

$60k - $80k/yr Full time APIs Data Integration Databases

This position is no longer accepting applications (closed Oct 24, 2026).

Job Description

Join Reliance Relocation Services Inc as a Technical Support & Implementation Specialist in a hybrid role based in Chicago, IL.

Responsibilities

Act as the primary technical point of contact for members, data providers, and technology partners across the LeadingRE, Luxury Portfolio, and Commercial programs
Provide responsive, professional support with clear communication for technical and non-technical audiences
Manage property data and technical support issues end-to-end: identification, troubleshooting, escalation, resolution, and member communication
Coordinate technical onboarding for new members, including setup, testing, validation, and launch of property data feeds with members, MLSs, data providers, and internal technology teams
Serve as internal subject-matter expert for questions related to member property feeds, listing display, and syndication
Build working knowledge of the network feed landscape (feed sources, providers, integrations, known issues, and member-specific configurations)
Review and troubleshoot structured data formats including XML, JSON, and other structured formats
Track and report on implementations, issues, outages, escalations, and resolution status for internal teams and leadership
Maintain documentation for feeds, technical configurations, and troubleshooting procedures as an internal knowledge base

Requirements

Excellent customer service and communication skills
Strong problem-solving, investigative, and organizational skills
Ability to manage multiple issues and projects while maintaining attention to detail
Curiosity and willingness to learn unfamiliar systems, technologies, and data
Ability to communicate effectively with both technical and non-technical audiences
Comfort working with structured data such as XML or JSON
Experience in technical support, implementation, customer success, technical operations, or a similar customer-facing role

Technologies

XML, JSON
Jira
APIs
Data feeds, integrations
SFTP
Databases, SQL
SSO, authentication

Preferred Qualifications

Bachelor’s degree
Experience with APIs, data feeds, integrations, SFTP, or databases/SQL
Experience with Jira or similar ticketing/project-management tools
Familiarity with authentication or SSO
Real estate, MLS, RESO, listing data, or property technology experience

Compensation & Benefits

Salary range: USD 60,000 - 80,000 per year
Paid time off
Short- and long-term disability coverage
Life insurance
Medical, dental, and vision insurance
401(k) plan

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3mo ago

IT Support Consultant - Systems Support

The University of Iowa Iowa City, IA

Iowa City, IA

3mo ago Closed

$47k+/yr Full time Desktop Support End User Support Field Service

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

The University of Iowa offers a collaborative, purpose-driven setting for IT professionals who support both clinical and campus systems. This onsite role in Iowa City focuses on advanced hardware support, configuration, and installation, with project administration and inventory/schedule management woven into everyday work. Expect a supportive environment, opportunities to make an impact across UI Health Care locations including UI Hospitals & Clinics and UI Community Connect sites, and a compensation package starting at USD 47,380 per year. The position emphasizes work-life balance through clear processes and a culture that values solid IT practices and teamwork.

Responsibilities

Assess clinical site printer and device needs and select appropriate hardware to meet those requirements.
Plan, install, and document complex hardware and printer configurations for clinical systems.
Translate institutional knowledge into practical project plans and timelines.
Conduct proactive maintenance of equipment at UIHC, UI Community Connect, and other campus and off-campus locations.
Coordinate upgrade testing for systems at UI Community Connect locations.
Provide support to other teams within the division as needed.
Perform advanced analysis and resolution of hardware and software issues, including connectivity, security, and policy compliance across multiple locations.
Document findings and share insights with teammates to improve practices.
Maintain hardware standards for clinical devices and printer equipment, and enforce standard hardware request policies.
Promote best practices for hardware, software, peripherals, and IT services to all levels of personnel.
Develop documentation for complex installation processes and create procedures for supported hardware.
Keep accurate inventory records and properly document work in the ticketing system.
Assist with approved project implementations, providing project support and services.
May manage small projects or phases of larger IT initiatives spanning on and off-campus sites, including UI Community Connect locations.
Maintain comprehensive project documentation and adapt schedules during go-live periods as needed.

Requirements

Typically 1 to 3 years of experience supporting workstations running Windows 10 and MS Office 2016/365.
Experience leading IT related projects.
Professional experience with desktop hardware and software in a managed workstation environment.
Strong oral and written communication skills for technical and non-technical audiences.
Experience working in an IT Service Center environment.
Ability to move and install clinical systems devices, computers, and printers.
A valid driver’s license and compliance with the University of Iowa Fleet Services Program rules and regulations.

Technologies

Windows 10
MS Office 2016/365
Microsoft OneNote
Electronic Health Records (EHR) systems
ITSM techniques
ITIL frameworks
LEAN principles

Benefits

24 days of paid vacation per year to start
Paid sick leave

Location

On-site at 200 Hawkins Drive, Iowa City, IA 52242

Position details

Staff type: Professional & Scientific — Type of position: Regular — Percent of time: 100%

Salary

USD 47,380 per year

Contact

Organization: Healthcare

Contact: Jeffery Smith

Email: jeffery-w-smith@uiowa.edu

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Systems Implementation Support Jobs

Technical Support & Implementation Specialist

IT Support Consultant - Systems Support

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