Bash

Bash Support Jobs

4 jobs found

12d ago

Technical Support Analyst

Accenture Mountain View, CA

Mountain View, CA

12d ago

$30 - $40/hr Full time Augmented Reality Bash Device Testing

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Job Description

Accenture Flex is hiring a Technical Support Analyst to join an on-site team in Mountain View, CA. This mid-level Infra Managed Service role centers on supporting augmented reality devices through hands-on testing, hardware and software troubleshooting, and the creation of user documentation, while providing on-site assistance to users during programs and events. The position emphasizes collaboration with engineering teams to resolve issues and enhance device performance.

Responsibilities

Test and validate new AR devices, ensure they function properly, and draft initial user documentation.
Identify and log hardware or software issues for timely resolution.
Work with engineering to fix problems and improve overall device performance.
Prepare AR devices for programs such as user research, data collection, demos, and events.
Install software, configure settings, and verify devices are ready for use.
Provide on-site support during events and assist users with setup and operation of devices.
Deliver prompt technical support to users of AR prototype hardware; troubleshoot and guide users to solutions.
Respond to inquiries via email or in person; escalate complex issues to senior staff when needed.
Develop and maintain comprehensive user support documentation for AR prototypes; create knowledge base articles, FAQs, and troubleshooting guides; ensure accuracy and accessibility.
Develop scripts for device setup, diagnostics, and troubleshooting; automate tasks to improve efficiency.
Contribute to the development of tools and resources for the technical support team.
Triage hardware bugs, perform fault analysis, and identify root causes; manage the RMA process for defective devices.
Coordinate with logistics and engineering to ensure timely resolution of hardware issues.

Requirements

Minimum 1 year of work experience.
Minimum 1 year of experience in a technical support role, preferably with hardware experience.
High School Diploma or GED.

Technologies

Python
Bash
MDM solutions

Benefits

Medical, dental, vision, and long-term disability coverage
401(k) plan
Paid time off
World-class learning resources

Preferred Qualifications

Experience with scripting languages such as Python and Bash
Knowledge of networking concepts and troubleshooting techniques
Familiarity with mobile device management (MDM) solutions
Experience working in a research and development environment

Role Location Hourly Salary Range

California: $30.13 to $40.13
Cleveland: $30.13 to $40.13
Colorado: $30.13 to $40.13
District of Columbia: $30.13 to $40.13
Illinois: $30.13 to $40.13
Maine: $30.13 to $40.13
Maryland: $30.13 to $40.13
Massachusetts: $30.13 to $40.13
Minnesota: $30.13 to $40.13
New York: $30.13 to $40.13
New Jersey: $30.13 to $40.13
Virginia: $30.13 to $40.13
Washington: $30.13 to $40.13

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23d ago

Technical Support Analyst

Accenture Mountain View, CA

Mountain View, CA

23d ago

$30 - $40/hr Full time Analyst Bash End User Support

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Job Description

Accenture Flex invites you to join a Technical Support Analyst role that centers on AR prototype hardware support, device testing, troubleshooting, documentation, and on-site assistance. This onsite position in Mountain View, CA offers close collaboration with engineering teams and direct user interaction, with a compensation range of USD 30 - 40 per hour.

Benefits and culture

Medical insurance
Dental insurance
Vision insurance
Long-term disability coverage
401(k) plan
Paid time off

Responsibilities

Support the testing and validation of new AR devices to confirm functionality and quality, and help produce initial user documentation.
Identify and document hardware and software issues to inform remediation efforts.
Collaborate with engineering teams to address issues and enhance device performance.
Prepare AR devices for programs such as user research studies, data collection, demos and events; install software, configure settings, and verify readiness.
Provide on-site support during events and demos; assist users with device setup and operation.
Deliver prompt technical support to users of AR prototype hardware; troubleshoot hardware and software issues, diagnose problems, and guide users to solutions.
Respond to user inquiries via email or in person; escalate complex cases to senior technical staff as needed.
Develop and maintain comprehensive user support documentation for AR prototypes; create knowledge base articles, FAQs, and troubleshooting guides; ensure accuracy and accessibility.
Develop scripts to automate device setup, diagnostics, and troubleshooting; contribute to tools and resources for the technical support team.
Triage hardware bugs, perform fault analysis, and identify root causes; manage the RMA process for defective devices; coordinate with logistics and engineering to ensure timely resolution.

Requirements

Minimum 1 year of work experience.
Minimum 1 year of experience in a technical support role, preferably with hardware experience.
High School Diploma or GED.
Technical skills: Python, Bash.

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25d ago

Tier One Technical Support

SAIC Aberdeen, MD

Aberdeen, MD

25d ago

$80k - $120k/yr Full time Active Directory Bash Customer Service

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Job Description

SAIC seeks a Tier 1 (Junior) Technical Support Analyst to operate onsite at Aberdeen Proving Ground, MD. This role delivers real time technical assistance for C5ISR TSIG programs and carries out base level IT help desk duties, including initial network support. Salary ranges from USD 80,001 to 120,000 per year.

Responsibilities

Provide real-time technical support to C5ISR TSIG Programs, including Picketline, TSPRING, and SCAMP.
Offer base-level network support, including restoration of system access and resolution of minor system anomalies.
Manage user accounts.
Monitor system status.
Report on system outages and log outage statistics.
Perform limited system or service restarts.
Escalate tickets to higher support tiers as needed.

Requirements

Bachelor's degree in Information Technology or Computer Science, or an equivalent technical degree, plus five or more years of related experience; four years of directly related experience may be accepted in lieu of a degree.
IAT II Level Certification in line with DoD 8570.
Relevant computing environment certifications (Linux+, MCSA, Red Hat Certified Administration).
Experience working with Windows OS and Linux.
Fundamental understanding of managing and operating virtualization and containerization technologies (LKVM, ESXi, HyperV, Docker, Podman, Kubernetes).
TS/SCI Security Clearance with a Counterintelligence (CI) polygraph or higher is required for consideration.
Candidate must be a US Citizen. Dual Citizenship is a disqualifier for this position.
Minimum 1 to 3 years of experience in information technology and information assurance, or equivalent relevant disciplines including industry (development contractor) or DoD background.
Ability to read and understand network and electronic diagrams and troubleshoot system errors.
Ability to create, work, resolve, elevate and close-out work tickets in an ITSM application (e.g., JIRA Service Management, I-Help).
Strong background in Microsoft Office tools.
Ability to build and maintain customer relationships and partnerships with stakeholders at all levels.
Coding skills in BASH.
Coding skills in Puppet.
YAML.
Networking knowledge including TCP/IP.
DHCP Server, Linux.
DNS Server, Linux.
Provisioning (PXE / Anaconda).
Active Directory.
Niagara Files.
Public Key Infrastructure.

Technologies

BASH
Puppet
YAML
TCP/IP
DHCP Server (Linux)
DNS Server (Linux & Windows)
Linux
Windows OS
PXE / Anaconda
Active Directory
Niagara Files
Public Key Infrastructure
LKVM
ESXi
HyperV
Docker
Podman
Kubernetes

Desired Skills

Familiarity with the systems supported by this help desk.
Familiarity with communication security and signals intelligence designs and operations.
Familiarity with network operations and repair.
Familiarity with QA policies and procedures for DoD systems.
Familiarity with satellite communications (SATCOM) and radio frequency (RF) systems.
Prior military IT or networking experience is a plus.

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1mo ago

Help Desk Associate

Gumenick Management Company LC Richmond, VA

Richmond, VA

1mo ago Closed

Full time Active Directory Application Support Autohotkey

This position is no longer accepting applications (closed Jul 14, 2026).

Job Description

This role supports and maintains a reliable information systems infrastructure with an emphasis on security and recoverability, while guiding the deployment and ongoing maintenance of IT infrastructure and applications across the Gumenick extended footprint.

Overview

The position serves as the primary tier 1 contact for end-user hardware and software issues, working to resolve a range of problems including hardware, software, VoIP equipment, and low voltage systems such as cameras and door access. It includes handling service desk tickets and end-user problem reports.

Responsibilities

Provide tier 1 support for end-user hardware and software issues and resolve problems across hardware, software, VoIP equipment, and low voltage systems (cameras/door access), including ticket and phone inquiries.
Set up, configure, and verify new computer hardware to meet user requirements.
Assist users in transferring and installing required software and data onto new equipment.
Implement security, confidentiality, and compliance programs in alignment with IT and company policy.
Execute special projects and related duties to ensure functionality and reliability upon completion.
Oversee deployment and maintenance of IT infrastructure and applications, including tier 1 support for Windows patching and antivirus definitions updates.
Monitor and maintain company hardware and software with a focus on accuracy, best practices, security, and recoverability.
Troubleshoot and resolve hardware, software, and network system issues.
Develop and maintain technical documentation and procedures for all systems.
Develop, participate in, and educate Associates on new IT tools and related initiatives as needed.
Perform routine maintenance tasks such as backups, updates, and patches.
Monitor help-desk activity and proactively address requests, serving as tier 1 support for laptops/desktops, AV, low voltage, access control, and security camera systems.
Participate in disaster recovery and business continuity planning to safeguard network, hardware, and systems per IT policy.
Stay current with new technologies and industry trends.

Requirements

High school diploma or GED is required.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 3 to 5 years of experience as an IT Systems Administrator or Network Administrator.
Strong knowledge of network security, firewalls, Active Directory, Azure Active Directory, GPO management, Windows 10/11, and Windows Server.
Familiarity with or knowledge of Linux operating systems.
Experience with Apple OS (iOS/macOS) is a plus.
Experience with Mobile Device Management platforms/tools is a plus.
Knowledge of cloud technologies such as AWS or Azure is a plus.
Some knowledge of scripting languages such as Bash, Batch, PowerShell, AutoIT, AutoHotKey, etc.
Strong troubleshooting and problem-solving abilities.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.

Technologies

Windows 10/11
Windows Server
Active Directory
Azure Active Directory
Group Policy Object (GPO) Management
Linux OS
iOS
Mac OS
Mobile Device Management platforms/tools
AWS
Azure
Scripting: Bash, PowerShell, Batch, AutoIT, AutoHotKey

Location

Richmond, VA (onsite)

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Bash Support Jobs

Technical Support Analyst

Technical Support Analyst

Tier One Technical Support

Help Desk Associate

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