Helpdesk Technician
Active Directory
Ansible
Automation
Bash
Desktop Support
End User Support
Gitlab
Help Desk Support
Identity and Access Management
Incident Management
Information Technology (IT)
IT Operations
IT Services
Linux
Operating System
Operating Systems
Powershell
Remote Desktop Services
Remote Desktop Tools
Remote Support
Rhel
Scripting
Systems
Technical Support
Unix Operating System
Version Control
Virtualbox
Virtualization
Vmware Vsphere
Windows
Job Description
Helpdesk Technician at Lockheed Martin Space in Colorado Springs, CO onsite focuses on handling trouble tickets in a classified environment, managing user accounts, applying software upgrades and cybersecurity measures, troubleshooting, and overseeing inventories and remote access portals.
Responsibilities
- Process trouble tickets within a classified environment
- Administer enterprise user accounts across multiple authentication servers
- Deploy software upgrades to existing systems
- Implement cybersecurity solutions and remediations
- Troubleshoot issues and provide support across the information system
- Oversee environment machine inventories and manage remote access portals
Requirements
- Active DOD SECRET clearance
- DOD 8140 level II requirement (current Security+ or equivalent)
- Windows environment experience and Active Directory expertise
- Linux background or Linux+ certification
Technologies
- Red Hat Enterprise Linux
- Solaris
- vSphere
- VirtualBox
- RDP
- SSH
- Exceed TurboX
- GitLab
- Ansible
- PowerShell
- bash
- Active Directory
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- EAP
- Education Assistance
- Parental Leave
- Paid time off
- Holidays
Security clearance
- This position requires a government security clearance; US citizenship is required for consideration.
Clearance level
Top Secret
Expression of interest
By applying to this job, you express interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. You may be contacted for this and future openings.
Ability to work remotely
- Onsite full-time work at a designated Lockheed Martin facility
Work schedules
- Lockheed Martin supports a variety of alternate work schedules for added flexibility
- Schedules range from standard 40 hours over five days to condensed formats
- Condensed schedules provide additional time away from the office and complement paid time off benefits
Schedule for this position
- 9x80 schedule with every other Friday off
Pay rate
Annual base salary range is $57,500 to $101,430
Experience level
Hourly/Non-Exempt
Business unit
SPACE
Relocation available
No
Career area
Information Technology
Type
Full-Time
Shift
First
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