Join Greenheck Group in Tulsa, OK to deliver high-level technical application support for commercial HVAC products. In this onsite Application Engineer Sr role, you will assist the product support team with complex application and selection questions, help shape product line roadmap efforts, and build training content for internal and external audiences.
Role overview
You will analyze special designs and unique applications, provide expert guidance to customers and sales teams, and support strategic planning through industry involvement. The position also includes developing application training, documenting service call learnings, and strengthening the company’s market position by evaluating competitive offerings and translating insights into improvements.
Responsibilities
- Support complex technical questions by assisting the product support team with phone and email guidance for both internal and external customers across selection and application.
- Develop and communicate solutions for unique and complex applications, including design considerations and special pricing.
- Travel as needed to resolve field problems requiring diagnostics or subject matter expertise.
- Participate in industry codes and standard committees to influence industry direction.
- Highlight and communicate key selling points of current products to deliver to sales teams and customers.
- Identify process improvement opportunities and work to implement changes where applicable.
- Continuously evaluate competition to strengthen the company’s marketplace advantage in associated markets.
- Develop, organize, and present trainings for internal/external customers and trade associations, onsite and offsite.
- Take a lead role in offsite events, including planning, set-up, and organizing customer interactions.
- Provide input to business unit leadership for the strategic planning process.
- Participate in and lead industry associations.
- Provide mentoring, training, and indirect supervision of other team members, and may have direct reports.
- Leverage relationships with the rep network and sales channel to develop the product roadmap.
- May manage complex team projects, including determining timelines.
- Document service calls to record data related to product questions and field issues.
Requirements
- 6-9 years of relevant work experience in engineering required.
- 2 Year / Associate Degree or equivalent years of job experience required.
- Bachelor Degree preferred (4 Year / Bachelor Degree).
Compensation & Benefits
- Salary range: USD 105,630 - 130,485 per year.
- Base pay may vary based on job-related knowledge, skills, experience, and performance.
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
Work environment & physical requirements
- Office environment; ability to operate standard office equipment such as a computer and phone.
- Sedentary work.
- Occasionally exert up to 10 pounds of force, and negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Repetitive motion; substantial motions of the wrists, hands, and/or fingers.
- Close visual acuity for activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
- Occasional mobility to attend in-person meetings and complete office tasks.
Accommodations
Greenheck Group complies with federal and state disability laws and provides reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, email HR@greenheck.com with your name, job title, posting number, and requested accommodation.
Recruiting fraud alert
- Greenheck Group recruiters will only direct candidates to apply through the official career page at https://greenheckgroup.com/careers/.
- Recruiters will never request payments, financial account details, or sensitive information such as Social Security numbers.
- If you are unsure about the legitimacy of a message, contact HR@greenheck.com for verification.
Equal opportunity
Greenheck Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Additional notices
- The statements describing the role are intended to describe general nature and level of work; the Employer retains the right to change or assign other duties.
