Asurion invites you to join a part-time In-Home Sales & Tech Support role in Tulsa, where you’ll blend hands-on device support with on-site customer engagement. This position involves local travel to customer residences, pre-scheduled visits, and delivering service and solutions using the Serve, Solve, Sell™ approach, with paid training and an evenings/weekends schedule.
Responsibilities
- Meet customers in their homes, at the office, or other locations as scheduled. Interactions are pre-arranged to align with sales targets.
- Provide outstanding customer service throughout every engagement, always keeping the customer first.
- Use your expertise to address and resolve tech issues and present an understandable solution for any level of technical knowledge.
- Ensure customers leave with a working resolution and a product that supports their future tech needs.
- Leverage Asurion's growing product lineup to offer tailored solutions.
- Listen actively to identify customer needs and position products that meet those needs.
- Apply negotiation and communication skills to pivot smoothly and secure the right sale.
- Participate in paid training to prepare you for independent field work.
Requirements
- Comfortable working in a sales environment with set targets.
- Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
- Ability to provide proof of valid car insurance (excluded: Manhattan).
- Personal vehicle (excluding motorcycles).
- Maximum travel distance of 120 miles one-way.
- Work a varied 5-day week schedule including evenings, weekends, and holidays.
- Personal cellphone for on-the-go communication.
- Comfortable working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a passion for learning a wide range of skills across career paths.
- Naturally outgoing and comfortable with human interaction.
- Work hours may vary based on business needs and market demand; flexibility may be required.
Benefits
- Base hourly rate guaranteed for all hours worked, with bi-weekly payments and early access to earned pay.
- Uncapped commissions based on sales performance, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 phone stipend paid monthly.
- Three weeks of paid training to set you up for success.
Part-Time Schedule
- 5 evenings per week – Hours: 4:05pm to 9:00pm
Get to Know Us
Click to see our day in the life video. Asurion is a global tech solutions leader that values employees at every level. Our products and services reach 350 million customers worldwide, more than Netflix and Hulu combined. Through customer interactions, our experts demonstrate integrity in serving, solving and selling, listening to needs, providing accurate information, and conducting themselves professionally.
Health and Safety Measures
At Asurion, employee health and safety are top priorities. Meeting customers at their homes creates a strong customer experience, and we work hard to ensure all team members feel safe while performing their duties.
