Identity Management

Identity Management Support Jobs

2 jobs found

18d ago

IT Help Desk Technician

Commercial Electronics, Inc. Gate City, VA

Gate City, VA

18d ago

$22+/hr Full time Active Directory Computer Skills Hardware Support

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Job Description

Commercial Electronics, Inc. offers an onsite IT role in Gate City, VA with a strong benefits package and a clear path for growth. You will be the first point of contact for employee tech issues, manage user accounts and access, deploy new computer systems, and troubleshoot hardware and peripherals. The position pays $22 per hour and includes comprehensive benefits, plus training to support ongoing development.

Responsibilities

Create and manage new user accounts, email, and system access
Deactivate or remove accounts for departing employees
Configure, deploy, and install new computers and software
Troubleshoot hardware issues and peripherals such as printers, monitors, and scanners
Provide first level technical support for employees
Track and document issues and resolutions
Coordinate with third-party IT providers when necessary
Maintain inventory of computer equipment and peripherals
Install connectors and manage cables required by the computer department
Clean, reset, and dispose of old computer equipment

Requirements

Basic understanding of Windows operating systems and Microsoft 365
Basic knowledge of computer hardware and peripherals
Strong problem-solving skills
Good organizational and documentation abilities
Ability to communicate clearly with non-technical staff
Valid driver’s license
Ability to lift and move computer equipment as needed

Technologies

Windows operating systems and Microsoft 365

Benefits

401(k)
Health Insurance
Dental Insurance
Life Insurance
Vision Insurance
Paid Vacation
Paid Personal Leave
Paid Holidays
Tools Provided
Training Provided
Monthly and Yearly Bonuses

Company Overview

Commercial Electronics, Inc. has been a trusted leader in engineering and repair services since 1968, serving a diverse range of industries worldwide. Our expertise spans from early electronic equipment to modern IT infrastructure, enabling us to deliver innovative solutions and reliable support to clients across multiple sectors.

How to Apply

To apply, please submit your resume on Indeed or email it to rcblevins@commercialelectronics.com.

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29d ago

IT Help Desk Support

Clean Recovery Centers Tampa, FL

Tampa, FL

29d ago

$15 - $20/hr Full time Application Support Computer Skills Hardware Support

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Job Description

This is a Tier 1 IT Help Desk role with Clean Recovery Centers, stationed onsite in Tampa, FL. The position serves as the initial point of contact for IT requests across multiple facilities, providing hands-on support to staff and assisting with device provisioning, onboarding and offboarding, and account management.

Position Overview

Act as the primary contact for IT support across several facilities, handling requests through the helpdesk system, phone, Teams, or in person.
Provide hands-on technical assistance to internal staff spanning clinical, administrative, and operational teams.
Troubleshoot hardware, software, and access issues within a fast paced healthcare setting.
Support Microsoft 365, Kipu EMR, and Salesforce CRM, while administering user accounts in Microsoft Entra / Azure AD.
Assist with device provisioning, onboarding and offboarding, and software installations.
Escalate more complex problems to the IT Manager when necessary.
Maintain clear and accurate documentation of issues and resolutions.

Responsibilities

Provide Tier 1 support via the helpdesk, including ticketing, phone, Teams, and in-person assistance.
Troubleshoot workstations, laptops, printers, peripherals, login problems, and multi-factor authentication challenges.
Assist with configuration and support of Microsoft 365, Kipu EMR, and Salesforce CRM environments.
Manage user accounts within Microsoft Entra / Azure AD and coordinate necessary access changes.
Support device setup, onboarding/offboarding processes, and software deployments.
Escalate advanced or unresolved issues to the IT Manager for resolution.
Document issues and resolutions in a precise, up-to-date manner.

Requirements

High school diploma or equivalent.
Basic understanding of Windows operating systems and hardware.
Strong communication and customer service skills.
Ability to troubleshoot issues and think critically under pressure.
Willingness to learn and adapt to new technologies and processes.

Technologies

Microsoft 365 and Office applications
Azure Entra ID / Azure AD
Salesforce CRM
Kipu EMR
RMM/MDM systems
Security tooling including e Wazuh
Networking platforms such as UniFi and GWN
Helpdesk / ITSM systems

Preferred Qualifications

A+ or similar entry-level certification
Experience with Microsoft 365 or helpdesk environments
Healthcare or multi-site environment experience (preferred)

Work Environment

On-site role supporting multiple locations
Standard 8-hour shifts with occasional after-hours support
Fast-paced environment requiring prompt responsiveness

Compensation

USD 15 - 20 per hour

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