Evansville, IN

Support Jobs in Evansville, IN

6 jobs found

Include remote jobs

Today

IT Support Specialist

Kemper CPA Group LLP Evansville, IN

Evansville, IN

Today

$20 - $40/hr Full time Active Directory Azure Ad / Entra Id Backup And Disaster Recovery

Apply Now

Job Description

Kemper CPA Group LLP is looking for an IT Support Specialist to deliver practical, hands-on technology support for clients using on-premises and cloud environments. If you enjoy troubleshooting real-world issues, deploying workstations, and partnering with clients, team members, and vendors to keep systems running smoothly, this role offers a supportive environment and a comprehensive benefits package.

This position is onsite in Evansville, IN with an hourly rate of USD 20–40. Some overtime may be required during peak seasons.

What you will do

Advise and assist clients with the administration of their on-premises and cloud-based technology environments.
Image, deploy, and manage workstations using traditional and cloud-based tools.
Set up and configure new workstations and related cloud services.
Assess and troubleshoot issues across PCs, networks, and cloud infrastructure.
Provide end-user support by creating, prioritizing, updating, and managing tickets through resolution in a ticketing system.
Maintain accurate documentation covering issues, troubleshooting steps, solutions, and client requirements.
Prepare and track quotes using quoting systems.
Provide timely status updates and coordinate via email and calls with clients and vendors.
Respond to client calls, emails, and requests for technical guidance and support.
Work independently and collaboratively to deliver practical technology solutions for clients.
Take on additional duties as assigned.

What you bring

Associate degree in technology or a related field.
Bachelor’s degree preferred.
Two years of technical support experience with on-premises and cloud environments preferred.
Strong working knowledge supporting Windows and macOS.
Experience with identity and access management, including Active Directory, Microsoft Entra ID, or comparable platforms.
Administration and deployment experience with cloud productivity platforms including Microsoft 365 or Google Workspace, and AWS.
PC and server troubleshooting experience, including familiarity with virtualization and cloud-hosted workloads.
Ability to install, configure, maintain, and support networking infrastructure such as switches, routers, wireless access points, firewalls, and cloud connectivity.
Experience supporting backup and disaster recovery solutions for on-premises and cloud environments.
Professional communication skills to translate technical needs into practical recommendations for management, staff, clients, and vendors.
Ability to manage multiple priorities and work toward deadlines.
Relevant vendor, cloud, and industry certifications (examples: Microsoft, AWS, Google Cloud, CompTIA) are a plus.
Proficiency with common productivity, collaboration, and remote support tools.
Consistent reliability, professionalism, sound judgment, and appropriate conduct in client and team interactions.
Proficiency in Microsoft Word, Excel, and Outlook.
Maintain regular and reliable attendance.

Technologies you’ll work with

Windows, macOS
Active Directory, Microsoft Entra ID
Microsoft 365, Google Workspace, AWS
Virtualization
Switches, routers, wireless access points, firewalls, cloud connectivity
Backup and disaster recovery solutions
Microsoft Word, Excel, Outlook

Pay and benefits

Health, dental, vision, and life insurance
Paid time off and holiday pay
Long- and short-term disability leave, plus paid sick leave
Parental leave
401(k) plan and profit-sharing contributions
Health savings account and flexible spending account
Professional development assistance, including paid IT certifications and continuing education assistance
Employee assistance program and a wellness program
Referral program
Flexible schedule
Access to investment advice
Additional compensation includes bonus pay and new business incentives

The attractive benefits package is dependent on status as a full- or part-time employee.

How to apply

The requirements listed are representative of the knowledge, skill, and/or ability required.
The successful candidate must be authorized to work full-time for any employer in the United States.
Kemper CPA Group is an Equal Opportunity Employer.

View full job page →

16d ago

Help Desk Specialist

OneMain General Services Corporation Evansville, IN

Evansville, IN

16d ago

Full time Application Support Customer Service Customer Support

Apply Now

Job Description

Join OneMain General Services Corporation as a Help Desk Specialist in Evansville, IN (hybrid), supporting lending and servicing platforms for business teams. This role is a great fit if you enjoy helping others, solving problems with clarity, and building technical confidence through structured training.

What you’ll get

10-week training program designed to build both technical and professional skills.
Established knowledgebase with articles to support troubleshooting and problem solving.
Hybrid schedule flexibility with a mix of days, evenings, and minimum 1 Saturday per month.
Collaborative, supportive team environment with an emphasis on shared learning.
Manager-to-employee feedback cycle to support continuous development, skill growth, and career progression.
Regular 1:1s focused on coaching, not micromanagement.
Health and wellbeing options: medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
Retirement and equity: up to 4% matching 401(k) and an Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Time off: 15 days’ vacation per year (prorated based on start date) plus paid sick leave as determined by state or local ordinance (prorated based on start date).
Paid holidays: 11 total including 4 floating holidays (prorated based on start date).
Paid volunteer time: 3 days per year (prorated based on start date).

Key responsibilities

Act as the first point of contact for business support through voice and chat channels.
Deliver general assistance and Level 1 troubleshooting for customer-facing team members using lending and servicing platforms.
Provide Level 1 troubleshooting for enterprise users, including login issues, permissions, configuration questions, and connectivity problems.
Document issues in a ticketing system, capturing key details such as steps, screenshots, and logs.
Follow established processes while working in a fast-paced environment with frequent changes driven by strategy and initiative enhancements.

Requirements

High School Diploma or GED.
Customer service mindset.
Aptitude for learning financial and technical skills.
Strong problem-solving skills, including asking the right questions and gathering complete information.
Ability to maintain a calm, professional demeanor with clients under pressure.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple tickets simultaneously while meeting service level expectations.
Comfort working in a high-energy call center environment with varying noise levels and frequent team interaction.
Ability to adapt to changes in technology, processes, and business strategy as the organization evolves.

Technologies: Lending and Servicing Platforms, ticketing system.

View full job page →

2mo ago

IT Support Specialist II

Mash Networks Evansville, IN

Evansville, IN

2mo ago Closed

$19 - $27/hr Full time Active Directory End User Support Hardware Support

This position is no longer accepting applications (closed Sep 22, 2026).

Job Description

Support hardware and end-user technology across Mac and PC environments with onsite client coverage in Evansville, IN.

Install and support hardware and software for end users
Troubleshoot and maintain Mac and PC desktops, laptops, tablets, and related end user accounts
Handle parts replacement, system upgrades, configuration, setup, and ongoing maintenance
Support phone and email as part of end-user assistance
Manage data backup systems within an RMM environment
Maintain user account information, including rights, security, and groups
Create and maintain thorough documentation for operation procedures and workflows
Provide client support and consulting in person and remotely
Use familiarity with remote workstation support and troubleshooting

Requirements

Strong communication skills and a commitment to exceptional customer service
Comfort working in a busy, fast-paced environment and tackling challenging tasks
Excellent organization and time management
4+ years of IT field experience
Thorough knowledge of Windows operating systems
Strong understanding of small business network environments including:
- Active Directory
- Windows Server OS
- Network device management
- TCP/IP configuration
- DHCP
Knowledge of IT best practices
Motivation to learn new concepts as technology evolves
Ability to follow problems through to completion with attention to detail
Ability to work independently with little to no supervision
Maintain a professional appearance while at work
Business Network and Desktop support: 2 years (Required)
Driver’s License (Required)

Preferred Experience

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Sales (Preferred)

Education

Associate’s Degree Preferred (work experience may be suitable)
High school or equivalent (Preferred)

Technology Exposure

Mac, PC
Active Directory, Windows Server OS
TCP/IP, DHCP
RMM (data backup management)
Windows operating systems
Remote workstation support and troubleshooting

Compensation & Location

Location: Evansville, IN (onsite)
Pay: USD $19–$27 per hour
Pay determined on experience: $19–$27.50/hr salary based

Benefits

Laptop
Cell phone
Travel compensation
Employee discount
Flexible spending account
Paid time off
Professional development assistance
Referral program

View full job page →

2mo ago

Help Desk Specialist

OneMain General Services Corporation Evansville, IN

Evansville, IN

2mo ago Closed

Full time Application Support Customer Support End User Support

This position is no longer accepting applications (closed Sep 19, 2026).

Job Description

Provide first-line help desk support for lending and servicing platforms as the initial point of contact for business teams via voice and chat.

Responsibilities

Act as the first point of contact for business support through voice and chat channels.
Deliver general assistance and Level 1 troubleshooting for customer-facing team members using Lending and Servicing Platforms.
Complete Level 1 troubleshooting for enterprise users involving login problems, permissions, configuration questions, and connectivity issues.
Use the ticketing system to record reported issues, including relevant details such as steps, screenshots, and logs.
Document findings clearly and follow established processes.
Handle inquiries in a fast-paced environment with frequent changes driven by strategy and initiative enhancements.

Requirements

High School Diploma or GED.
Customer service mindset.
Aptitude for learning financial and technical skills.
Strong problem-solving skills, including asking the right questions and collecting complete information.
Calm, professional demeanor when assisting clients under pressure.
Strong attention to detail and a commitment to accurate documentation.
Ability to manage multiple tickets simultaneously while meeting service level expectations.
Comfort working in a high-energy call center environment with varying noise levels and frequent team interaction.
Ability to adapt to changes in technology, processes, and business strategy.

Tools & Technologies

Lending and Servicing Platforms
Ticketing system

Benefits

10-week training program to build technical and professional skills.
Established knowledgebase of troubleshooting and problem-solving articles.
Hybrid schedule flexibility: mix of days and evenings, with minimum 1 Saturday per month.
Collaborative, supportive team environment.
Manager-to-employee feedback cycle designed to support continuous development, skill growth, and career progression.
Regular 1:1s focused on coaching, not micromanagement.
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
Up to 4% matching 401(k).
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Paid time off: 15 days’ vacation per year (prorated based on start date).
Paid sick leave as determined by state or local ordinance (prorated based on start date).
11 paid holidays (including 4 floating holidays; prorated based on start date).
Paid volunteer time: 3 days per year (prorated based on start date).

Location

Evansville, IN (Hybrid)

View full job page →

3mo ago

IT Support Specialist/End User Support

Ireland Home Based Services Evansville, IN

Evansville, IN

3mo ago Closed

Full time Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 18, 2026).

Job Description

Based in Evansville, Indiana and operating onsite, this IT support role delivers first‑line technical assistance to staff while managing the lifecycle of user devices. The position reports to the Systems Administrator and collaborates closely with the IT team.

Responsibilities

Provide initial technical assistance to staff through a ticketing system, phone, and in‑person support
Diagnose and resolve issues with Windows desktops and laptops
Troubleshoot mobile Apple devices, including iPhones and iPads
Address problems with Microsoft 365 applications such as Outlook and Teams
Diagnose basic network and connectivity problems
Escalate unresolved items to the Systems Administrator
Prepare and provision new devices, including computers, iPhones, and iPads
Set up devices for staff use, including accounts, applications, and profiles
Oversee mobile device enrollment through a mobile device management (MDM) system
Support replacement, loss, or damage processes for devices
Maintain accurate inventory records of equipment and peripherals
Assist with onboarding and offboarding tasks
Create and manage user accounts under supervision
Reset passwords and assist with login and MFA issues
Support office technology needs, including printers, Wi‑Fi, and peripherals
Provide connectivity and device issue support to remote staff
Document common issues and their resolutions

Requirements

An associate’s or bachelor’s degree in an IT‑related field is preferred
Equivalent work experience in IT support or a help desk role
Fundamental knowledge of Windows operating systems
Fundamental familiarity with mobile devices (iOS/iPadOS)
Basic understanding of Microsoft 365
Experience with ticketing systems and device setup
Strong communication and customer service abilities
Ability to assist non‑technical users
Well organized with attention to detail
Ability to prioritize tasks and manage multiple responsibilities

Technologies

Windows operating systems
iOS/iPadOS
Microsoft 365
Mobile Device Management (MDM)
Apple Business Manager
Active Directory
Remote Desktop
VPN
Wi‑Fi
Ticketing systems

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short Term / Long Term Disability
Life Insurance
Accident Insurance
Hospital Indemnity
401k
Paid Time Off after 90 days
Paid Holidays
Paid Bereavement Leave
Short Term Leave of Absence
Employee Assistance Program

Preferred Qualifications

Experience with Mobile Device Management (MDM)
Experience supporting remote users
Foundational knowledge of networking concepts such as Wi‑Fi and VPN

View full job page →

3mo ago

Helpdesk Computer Technician - Experienced

Advanced Network & Computer Services Evansville, IN

Evansville, IN

3mo ago Closed

Full time Active Directory Computer Skills Contact Center

This position is no longer accepting applications (closed Aug 3, 2026).

Job Description

Advanced Network & Computer Services is seeking an on-site Helpdesk Computer Technician in Evansville, Indiana. This full-time role emphasizes maintaining user uptime, resolving technical issues, performing on-site hardware replacements, and delivering responsive customer service within a collaborative, professional culture in a state-of-the-art facility.

Benefits

Competitive pay
Medical, Dental, Vision, Short Term and Long Term Insurance
401(k) with Employer matching
Paid Vacation Time
Paid Time Off Program
Paid Holidays
Excellent work environment with like-minded professionals in a state-of-the-art facility

Location and work arrangement

Location: Evansville, IN 47713 (onsite)
Job type: Full-time
Work location: In person
Relocation: Relocate before starting work to Evansville, IN 47713 (Required)

Responsibilities

Solid troubleshooting skills across desktops, applications, and networks
Proven verbal and written communication supporting end users in a call center setting, with use of remote support tools as needed
Strong customer service orientation and commitment to quality
Hands-on experience with Windows 7/10, Active Directory, and Microsoft Office 2013/2016
Provide on-site and remote Help Desk support
Maintain networked computers including new installs, upgrades, and imaging
Use remote monitoring and management software to address client requests
Document, review, and improve existing or new procedures and workflows
Respond to client support requests via tickets, calls, and emails

Requirements

Associate or Bachelor degree, or equivalent combination of training and experience
2 to 3 years of Technical Support experience
More than two years of prior Help Desk or Desktop Support experience
Experience delivering end-user desktop support across multiple sites on a corporate campus
Strong problem-solving abilities and meticulous attention to detail
A+, MCP or similar certifications are a plus
Experience with AutoTask, ConnectWise, or other remote monitoring management and ticketing systems is a plus
Experience in an MSP or supporting multiple clients is a plus
Solid knowledge of TCP/IP, DNS, DHCP, and VLANs
Valid driver’s license
Ability to pass a drug test
Ability to pass a background check

Technologies

Windows 7/10
Active Directory
Microsoft Office 2013/2016
Remote monitoring and management software
AutoTask
ConnectWise
Remote support tools
TCP/IP
DNS
DHCP
VLANs

View full job page →

Support Jobs in Evansville, IN

IT Support Specialist

Help Desk Specialist

IT Support Specialist II

Help Desk Specialist

IT Support Specialist/End User Support

Helpdesk Computer Technician - Experienced

Get Support Jobs in Evansville, IN alerts