Evansville, IN

Support Jobs in Evansville, IN

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Today

IT Support Specialist II

Mash Networks Evansville, IN

Evansville, IN

Today

$19 - $27/hr Full time Active Directory End User Support Hardware Support

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Job Description

Support hardware and end-user technology across Mac and PC environments with onsite client coverage in Evansville, IN.

Install and support hardware and software for end users
Troubleshoot and maintain Mac and PC desktops, laptops, tablets, and related end user accounts
Handle parts replacement, system upgrades, configuration, setup, and ongoing maintenance
Support phone and email as part of end-user assistance
Manage data backup systems within an RMM environment
Maintain user account information, including rights, security, and groups
Create and maintain thorough documentation for operation procedures and workflows
Provide client support and consulting in person and remotely
Use familiarity with remote workstation support and troubleshooting

Requirements

Strong communication skills and a commitment to exceptional customer service
Comfort working in a busy, fast-paced environment and tackling challenging tasks
Excellent organization and time management
4+ years of IT field experience
Thorough knowledge of Windows operating systems
Strong understanding of small business network environments including:
- Active Directory
- Windows Server OS
- Network device management
- TCP/IP configuration
- DHCP
Knowledge of IT best practices
Motivation to learn new concepts as technology evolves
Ability to follow problems through to completion with attention to detail
Ability to work independently with little to no supervision
Maintain a professional appearance while at work
Business Network and Desktop support: 2 years (Required)
Driver’s License (Required)

Preferred Experience

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Sales (Preferred)

Education

Associate’s Degree Preferred (work experience may be suitable)
High school or equivalent (Preferred)

Technology Exposure

Mac, PC
Active Directory, Windows Server OS
TCP/IP, DHCP
RMM (data backup management)
Windows operating systems
Remote workstation support and troubleshooting

Compensation & Location

Location: Evansville, IN (onsite)
Pay: USD $19–$27 per hour
Pay determined on experience: $19–$27.50/hr salary based

Benefits

Laptop
Cell phone
Travel compensation
Employee discount
Flexible spending account
Paid time off
Professional development assistance
Referral program

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2d ago

Help Desk Specialist

OneMain General Services Corporation Evansville, IN

Evansville, IN

2d ago

Full time Application Support Customer Support End User Support

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Job Description

Provide first-line help desk support for lending and servicing platforms as the initial point of contact for business teams via voice and chat.

Responsibilities

Act as the first point of contact for business support through voice and chat channels.
Deliver general assistance and Level 1 troubleshooting for customer-facing team members using Lending and Servicing Platforms.
Complete Level 1 troubleshooting for enterprise users involving login problems, permissions, configuration questions, and connectivity issues.
Use the ticketing system to record reported issues, including relevant details such as steps, screenshots, and logs.
Document findings clearly and follow established processes.
Handle inquiries in a fast-paced environment with frequent changes driven by strategy and initiative enhancements.

Requirements

High School Diploma or GED.
Customer service mindset.
Aptitude for learning financial and technical skills.
Strong problem-solving skills, including asking the right questions and collecting complete information.
Calm, professional demeanor when assisting clients under pressure.
Strong attention to detail and a commitment to accurate documentation.
Ability to manage multiple tickets simultaneously while meeting service level expectations.
Comfort working in a high-energy call center environment with varying noise levels and frequent team interaction.
Ability to adapt to changes in technology, processes, and business strategy.

Tools & Technologies

Lending and Servicing Platforms
Ticketing system

Benefits

10-week training program to build technical and professional skills.
Established knowledgebase of troubleshooting and problem-solving articles.
Hybrid schedule flexibility: mix of days and evenings, with minimum 1 Saturday per month.
Collaborative, supportive team environment.
Manager-to-employee feedback cycle designed to support continuous development, skill growth, and career progression.
Regular 1:1s focused on coaching, not micromanagement.
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
Up to 4% matching 401(k).
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Paid time off: 15 days’ vacation per year (prorated based on start date).
Paid sick leave as determined by state or local ordinance (prorated based on start date).
11 paid holidays (including 4 floating holidays; prorated based on start date).
Paid volunteer time: 3 days per year (prorated based on start date).

Location

Evansville, IN (Hybrid)

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1mo ago

IT Support Specialist/End User Support

Ireland Home Based Services Evansville, IN

Evansville, IN

1mo ago Closed

Full time Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 18, 2026).

Job Description

Based in Evansville, Indiana and operating onsite, this IT support role delivers first‑line technical assistance to staff while managing the lifecycle of user devices. The position reports to the Systems Administrator and collaborates closely with the IT team.

Responsibilities

Provide initial technical assistance to staff through a ticketing system, phone, and in‑person support
Diagnose and resolve issues with Windows desktops and laptops
Troubleshoot mobile Apple devices, including iPhones and iPads
Address problems with Microsoft 365 applications such as Outlook and Teams
Diagnose basic network and connectivity problems
Escalate unresolved items to the Systems Administrator
Prepare and provision new devices, including computers, iPhones, and iPads
Set up devices for staff use, including accounts, applications, and profiles
Oversee mobile device enrollment through a mobile device management (MDM) system
Support replacement, loss, or damage processes for devices
Maintain accurate inventory records of equipment and peripherals
Assist with onboarding and offboarding tasks
Create and manage user accounts under supervision
Reset passwords and assist with login and MFA issues
Support office technology needs, including printers, Wi‑Fi, and peripherals
Provide connectivity and device issue support to remote staff
Document common issues and their resolutions

Requirements

An associate’s or bachelor’s degree in an IT‑related field is preferred
Equivalent work experience in IT support or a help desk role
Fundamental knowledge of Windows operating systems
Fundamental familiarity with mobile devices (iOS/iPadOS)
Basic understanding of Microsoft 365
Experience with ticketing systems and device setup
Strong communication and customer service abilities
Ability to assist non‑technical users
Well organized with attention to detail
Ability to prioritize tasks and manage multiple responsibilities

Technologies

Windows operating systems
iOS/iPadOS
Microsoft 365
Mobile Device Management (MDM)
Apple Business Manager
Active Directory
Remote Desktop
VPN
Wi‑Fi
Ticketing systems

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short Term / Long Term Disability
Life Insurance
Accident Insurance
Hospital Indemnity
401k
Paid Time Off after 90 days
Paid Holidays
Paid Bereavement Leave
Short Term Leave of Absence
Employee Assistance Program

Preferred Qualifications

Experience with Mobile Device Management (MDM)
Experience supporting remote users
Foundational knowledge of networking concepts such as Wi‑Fi and VPN

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1mo ago

Helpdesk Computer Technician - Experienced

Advanced Network & Computer Services Evansville, IN

Evansville, IN

1mo ago Closed

Full time Active Directory Computer Skills Contact Center

This position is no longer accepting applications (closed Aug 3, 2026).

Job Description

Advanced Network & Computer Services is seeking an on-site Helpdesk Computer Technician in Evansville, Indiana. This full-time role emphasizes maintaining user uptime, resolving technical issues, performing on-site hardware replacements, and delivering responsive customer service within a collaborative, professional culture in a state-of-the-art facility.

Benefits

Competitive pay
Medical, Dental, Vision, Short Term and Long Term Insurance
401(k) with Employer matching
Paid Vacation Time
Paid Time Off Program
Paid Holidays
Excellent work environment with like-minded professionals in a state-of-the-art facility

Location and work arrangement

Location: Evansville, IN 47713 (onsite)
Job type: Full-time
Work location: In person
Relocation: Relocate before starting work to Evansville, IN 47713 (Required)

Responsibilities

Solid troubleshooting skills across desktops, applications, and networks
Proven verbal and written communication supporting end users in a call center setting, with use of remote support tools as needed
Strong customer service orientation and commitment to quality
Hands-on experience with Windows 7/10, Active Directory, and Microsoft Office 2013/2016
Provide on-site and remote Help Desk support
Maintain networked computers including new installs, upgrades, and imaging
Use remote monitoring and management software to address client requests
Document, review, and improve existing or new procedures and workflows
Respond to client support requests via tickets, calls, and emails

Requirements

Associate or Bachelor degree, or equivalent combination of training and experience
2 to 3 years of Technical Support experience
More than two years of prior Help Desk or Desktop Support experience
Experience delivering end-user desktop support across multiple sites on a corporate campus
Strong problem-solving abilities and meticulous attention to detail
A+, MCP or similar certifications are a plus
Experience with AutoTask, ConnectWise, or other remote monitoring management and ticketing systems is a plus
Experience in an MSP or supporting multiple clients is a plus
Solid knowledge of TCP/IP, DNS, DHCP, and VLANs
Valid driver’s license
Ability to pass a drug test
Ability to pass a background check

Technologies

Windows 7/10
Active Directory
Microsoft Office 2013/2016
Remote monitoring and management software
AutoTask
ConnectWise
Remote support tools
TCP/IP
DNS
DHCP
VLANs

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Support Jobs in Evansville, IN

IT Support Specialist II

Help Desk Specialist

IT Support Specialist/End User Support

Helpdesk Computer Technician - Experienced

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