Technical Support Specialist

Technical Support Specialist role delivering on-site technology support and training in Midland, TX, under a contract arrangement.

Responsibilities

• Execute support tasks within a designated area to address hardware and software needs.
• Manage equipment exchanges, track inventory, install software and perform program updates, and troubleshoot issues across computer and telecommunications systems.
• Train users on supported software and hardware, balancing user perspective with technical understanding.
• Aid users in resolving computer-related problems, including inoperative hardware or software.
• Travel to client sites using a personal vehicle to provide technology support for customers and to support Client Core Technology solutions, ClientSmall Package, Freight and SCS locations, contributing to technology infrastructure.
• Accept varied shifts, typically five days per week, with possible weekend work for coverage during vacations or planned upgrades.

Requirements

• Associate Degree required.
• 1 year IT Technician experience required.
• A+ certification required.
• Valid driver's license required.

Technologies

• Microsoft Access
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Job Type

• Contract

Pay

• USD 25.00 - 32.55 per hour

Work Location

• Midland, TX onsite (in person)