Support Jobs in Orange, CA

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3d ago

Desktop Support Technician

Insight Global Orange, CA

Orange, CA

3d ago

$25 - $25/hr Contract Active Directory Application Support Cloud Platforms

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Job Description

Insight Global is seeking a Desktop Support Technician to support a hospital environment on-site in Orange, California. This contract role runs through September 1, 2026 and focuses on hands-on Active Directory (AD) and Microsoft 365 (M365) domain migration support, delivering rapid assistance to end users, including clinical staff, during migration waves.

Responsibilities

Provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort.
Operate within a Command Center / cutover support model to ensure end users receive immediate assistance during migration waves.
Troubleshoot login/authentication issues.
Troubleshoot device access problems.
Troubleshoot application sign-in nuances (old vs. new credentials).
Troubleshoot mobile device re-enrollment workflows.
Follow evolving documentation and escalation paths to resolve issues.

Requirements

4+ years of on-site, hands-on Tier II IT Help Desk / Desktop Support / Field Services experience.
4+ years supporting a Windows enterprise environment.
4+ years using an enterprise ticketing system.
Experience in enterprise environments with large user and device populations.
Active Directory experience (user account support, login troubleshooting).
Flu shot compliance and willingness to wear a mask during flu season, as required.
Ability to meet the physical demands described for the role.

Technologies

Active Directory (AD)
Microsoft 365 (M365)
Windows enterprise environments
ServiceNow

Benefits

Dental insurance
Health insurance
Vision insurance

Job Description

The Desktop Support Technician will provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort. This role is part of a Command Center / cutover support model, ensuring end users (including clinical staff) receive immediate assistance during migration waves. The technician will troubleshoot login/authentication issues, device access problems, application sign-in nuances (old vs. new credentials), and mobile device re-enrollment workflows.

Compensation

USD 25.00 per hour

Work Location

In person on-site in Orange, CA

Shifts

Day shift: 6:30am-3:00pm PST, Monday-Friday (will only apply to the last 3 weeks of the project)
Swing shift: 2:30pm-11:00pm PST, Saturday-Wednesday (will only apply to the last 3 weeks of the project)

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