Orange, CA

Support Jobs in Orange, CA

5 jobs found

Include remote jobs

11d ago

Mechanical Technical Support Specialist

Black Clouds Inc Orange, CA

Orange, CA

11d ago

$20 - $25/hr Full time Customer Support Mechanical Support Phone Support

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Job Description

Black Clouds Inc is seeking a Mechanical Technical Support Specialist to support customers using industrial heat press machines and related equipment. In this role, you’ll help ensure equipment is set up correctly, operated smoothly, and serviced effectively before and after the sale.

This position is based in Orange, CA and is onsite, with mostly office-based work plus some remote technical support and occasional travel as needed.

What you’ll do

Answer customer questions and provide technical support by phone, email, and video call
Guide customers through equipment setup, daily operation, and troubleshooting
Diagnose issues involving mechanical parts, pneumatic systems, and basic electrical wiring
Coordinate replacement parts, repairs, and warranty claims
Partner with internal teams and the manufacturing facility to resolve more complex technical issues
Maintain clear, accurate records of service cases and related documents
Travel to customer sites from time to time when on-site help is needed

Requirements

Technical background in industrial machinery, mechanical or electrical systems, or a similar field
Ability to read wiring diagrams and equipment manuals
Basic troubleshooting skills across mechanical, pneumatic, and electrical systems
Strong communication and problem-solving skills
Eagerness to learn and grow with the training provided
Ability to lift up to 100 lbs, with or without assistance
Authorization to work in the United States

Training and schedule

You will receive full on-the-job training on the equipment. The expected schedule is 40.0 hours per week, and the role includes a flexible schedule.

Benefits

Paid time off
Flexible schedule

Preferred qualifications

Degree or coursework in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field
Mandarin Chinese language skills

Additional information

Pay: $20.00 to $25.00 per hour. This role is in person, with occasional travel and a collaborative, team-focused workplace.

Screening question: Please describe any mechanical service experience you have.

Black Clouds Inc welcomes applicants with criminal histories.

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13d ago

IT Support & Digital Systems Specialist

Home Loans On Demand Orange, CA

Orange, CA

13d ago

$25 - $30/hr Freelance Application Support Computer Skills Crm Integrations

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Job Description

Home Loans On Demand is seeking an IT Support & Digital Systems Specialist to help organize day-to-day technology, keep business accounts secure, and streamline workflows through smarter integrations and automations. This freelance role is based onsite in Orange, CA and focuses on both practical troubleshooting and reliable setup so the team can manage tools with confidence.

The position will involve supporting computers and digital systems, addressing account access issues across major social platforms, and connecting websites, forms, CRMs, email, and scheduling tools. Bilingual English/Spanish skills are preferred, with a strong emphasis on clear communication and handling confidential information appropriately.

Key responsibilities

Clean up and optimize computers, organize files, and establish reliable backups.
Troubleshoot login issues, verification problems, and account access for social media and business tools.
Support compromised account recovery and strengthen account security practices.
Work through troubleshooting for Facebook and Meta Business Suite, Instagram, YouTube, connected accounts, and business permissions.
Connect websites, forms, CRMs, email platforms, and scheduling tools to support smoother workflows.
Set up practical automations for lead tracking and follow-up.
Provide clear guidance so the team can confidently use and maintain the setup.

What you bring

2+ years of practical experience in IT support and troubleshooting.
Strong working knowledge of social media account administration, security, and recovery procedures, with emphasis on Facebook and Meta.
Experience integrating common business and marketing tools.
Patience, clear communication, and respect for confidential information.

Technologies you’ll work with

Facebook, Meta Business Suite, Instagram, YouTube
CRMs
Email platforms
Scheduling tools

Additional skills that are welcomed

Website improvements and dashboard work
AI tools and workflow automation
APIs and basic coding

Education, language, and job details

Education: Associate degree (preferred)
Language: Spanish (preferred)
Location: Orange, CA (onsite)
Compensation: USD 25 to 30 per hour
Employment type: Freelance

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1mo ago

IT Support Specialist

Cognizant Orange, CA

Orange, CA

1mo ago Closed

$79k - $85k/yr Full time Application Support Device Management End User Support

This position is no longer accepting applications (closed Oct 24, 2026).

Job Description

This role provides end-user support and keeps IT services running smoothly across devices and enterprise Microsoft tools.

Responsibilities

Deliver Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, conferencing systems, and other IT peripherals
Diagnose and resolve incidents involving hardware, software, operating systems, and enterprise applications
Install, configure, and maintain Windows 10 and Windows 11 operating systems
Troubleshoot Microsoft Office applications and other standard enterprise software
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint
Assist with collaboration tools, video conferencing solutions, and meeting room technologies
Provide customer-focused service to support a positive end-user experience
Escalate complex issues to the right teams and follow through to resolution
Manage incidents and service requests using ITIL-based service management processes
Work tickets to meet established SLAs and ensure timely resolution
Perform root cause analysis for recurring issues and recommend corrective actions
Maintain accurate ticket documentation, status updates, and resolution details
Participate in problem management activities to reduce recurring incidents
Deploy, configure, maintain, and troubleshoot desktops, laptops, tablets, and mobile devices
Conduct device imaging, operating system deployments, software installs, upgrades, and patch management
Support endpoint management tools including Microsoft Intune, SCCM/MECM, and remote support utilities
Handle user account provisioning and device assignment activities
Support endpoint security and compliance standards
Track hardware assets and maintain inventory records plus asset lifecycle documentation
Provide hands-and-feet support for server, network, security, and infrastructure teams
Troubleshoot network connectivity issues across LAN, WAN, Wi-Fi, VPN, DNS, and DHCP
Support local infrastructure tasks including rack installations, cabling, hardware replacements, and equipment moves
Assist with datacenter and communication room operations when needed
Coordinate with third-party vendors and service providers to resolve hardware and software incidents
Support technology refresh, workplace modernization, and infrastructure upgrade initiatives
Create and maintain technical documentation, knowledge articles, support procedures, and operational runbooks
Document troubleshooting guides and standard operating procedures
Contribute to continuous service improvement and operational process optimization
Participate in operational reviews and recommend improvements to end-user support services

Requirements

7+ years of experience in IT Support, Desktop Support, Service Desk, EUC Support, or Workplace Technology
Experience supporting enterprise Microsoft environments
Familiarity with IT asset management and inventory control processes
Experience working in an ITIL-driven support organization
Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related discipline (preferred)

Technologies

Windows 10, Windows 11
Microsoft Office
Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint
Microsoft 365
Microsoft Intune
SCCM/MECM
ITIL
LAN, WAN, Wi-Fi, VPN, DNS, DHCP

Salary and Other Compensation

Annual salary: $79,000 to $85,000 per year, depending on experience and qualifications
Eligible for Cognizant’s discretionary annual incentive program based on performance and plan terms

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Work Model and Location

Onsite role requiring 5 days a week at client site
Location: Orange, CA, USA
Working arrangements reflect the posting date and may change based on project and client requirements

Visa

This role is not able to offer visa transfer or sponsorship now or in the future

Relevant Certifications (Highly Desirable)

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals
Microsoft Endpoint Administrator Associate

Required Certification

ITIL Foundation Certification (Required)

Required Technical Skills

Windows 10 and Windows 11 Administration
Device Imaging and Deployment
SCCM / MECM Administration
Microsoft Intune
Endpoint Lifecycle Management

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1mo ago

Sr. HelpDesk specialist

Intratek Computer Inc Orange, CA

Orange, CA

1mo ago Closed

Full time Senior Computer Skills Customer Support

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

The Sr. HelpDesk specialist position supports IS Help Desk operations in Orange, CA under general supervision. This role leads day-to-day Help Desk activity and provides advanced troubleshooting, workflow analysis, and continuous improvement efforts.

Key Responsibilities

Lead the daily operations and activities of the IS Help Desk.
Improve client service through workflow analysis, trouble call trending, and identification of service opportunities.
Assist users with troubleshooting by determining the nature and severity of issues and attempting resolution over the phone.
Respond to user questions and incidents related to agency standard hardware, software, IS procedures, system status, and downtime.
Conduct follow-up sessions with users to support timely resolution of reported Help Desk issues.
Act as an intermediary between users and IS technical staff to close open items and help ensure user satisfaction.
Recommend process and procedure development, including improvements for Help Desk operations.
Review Help Desk procedures on a predetermined cycle to confirm correctness and support ongoing process improvements.
Maintain daily process control for the IS Help Desk while identifying and implementing continuous improvement opportunities.
Perform trend analysis and root cause analysis using Help Desk tools and input from IS staff.
Facilitate root cause meetings as needed to drive corrective and preventative actions for issues encountered by the Help Desk or IS staff.
Write technical and operational procedures for the Help Desk.

Required Qualifications

Ability to diffuse tense or difficult customer service situations using appropriate interpersonal and communication skills.
Advanced computer, analytical, and personal communication skills to resolve more difficult problems.
Skill in writing technical and operational Help Desk procedures.
Knowledge of database concepts used with the current call tracking system and inventory system.
Technical computer terminology knowledge.
PC hardware and software understanding, including (but not limited to) MS Office Suite, MS Project, MS Visio, Teams, OneNote, and To Do.

Tools and Technologies

MS Office Suite
MS Project
MS Visio
Teams
OneNote
To Do

Education and Experience

Minimum 5 years of experience.
High school diploma with technical coursework (or equivalent).

Work Location and Schedule

Orange, CA (onsite)
9/80 Flex Schedule

Benefits

Paid medical benefits
Paid vacation
Paid holidays
401K

Veterans Preference

Special preference will be given to returning war veterans when hiring new employees to recognize service, sacrifice, and skills.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

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3mo ago

Desktop Support Technician

Insight Global Orange, CA

Orange, CA

3mo ago Closed

$25 - $25/hr Contract Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Insight Global is seeking a Desktop Support Technician to support a hospital environment on-site in Orange, California. This contract role runs through September 1, 2026 and focuses on hands-on Active Directory (AD) and Microsoft 365 (M365) domain migration support, delivering rapid assistance to end users, including clinical staff, during migration waves.

Responsibilities

Provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort.
Operate within a Command Center / cutover support model to ensure end users receive immediate assistance during migration waves.
Troubleshoot login/authentication issues.
Troubleshoot device access problems.
Troubleshoot application sign-in nuances (old vs. new credentials).
Troubleshoot mobile device re-enrollment workflows.
Follow evolving documentation and escalation paths to resolve issues.

Requirements

4+ years of on-site, hands-on Tier II IT Help Desk / Desktop Support / Field Services experience.
4+ years supporting a Windows enterprise environment.
4+ years using an enterprise ticketing system.
Experience in enterprise environments with large user and device populations.
Active Directory experience (user account support, login troubleshooting).
Flu shot compliance and willingness to wear a mask during flu season, as required.
Ability to meet the physical demands described for the role.

Technologies

Active Directory (AD)
Microsoft 365 (M365)
Windows enterprise environments
ServiceNow

Benefits

Dental insurance
Health insurance
Vision insurance

Job Description

The Desktop Support Technician will provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort. This role is part of a Command Center / cutover support model, ensuring end users (including clinical staff) receive immediate assistance during migration waves. The technician will troubleshoot login/authentication issues, device access problems, application sign-in nuances (old vs. new credentials), and mobile device re-enrollment workflows.

Compensation

USD 25.00 per hour

Work Location

In person on-site in Orange, CA

Shifts

Day shift: 6:30am-3:00pm PST, Monday-Friday (will only apply to the last 3 weeks of the project)
Swing shift: 2:30pm-11:00pm PST, Saturday-Wednesday (will only apply to the last 3 weeks of the project)

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Support Jobs in Orange, CA

Mechanical Technical Support Specialist

IT Support & Digital Systems Specialist

IT Support Specialist

Sr. HelpDesk specialist

Desktop Support Technician

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