Vulnerability Management Support Jobs

1 job found

7d ago

Desktop Support Specialist

Insight Global Phoenix, AZ

Phoenix, AZ

7d ago

$26 - $31/hr Contract End User Support Help Desk Support Information Technology (IT)

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Job Description

The Desktop Support Specialist role centers on vulnerability management for Windows endpoints, coordinating remediation, applying OS patches, and generating ServiceNow reports. This onsite contract position is based in Phoenix, AZ.

Responsibilities

Monitor and prioritize vulnerabilities across Windows endpoints and coordinate remediation efforts
Apply operating system patches, software updates, and remove unauthorized software
Create dashboards and reports to track remediation progress
Manage tickets and reporting within ServiceNow
Provide remote desktop support and troubleshoot endpoints
Lead vulnerability resolution efforts for critical assets

Requirements

3–5+ years of desktop support or endpoint management experience
Strong ServiceNow experience for ticketing and reporting
Experience with Windows patching and vulnerability remediation
Dashboard and report creation experience
Strong troubleshooting and problem solving skills

Technologies

ServiceNow
Windows

Nice to Have

ServiceNow Vulnerability Response (VR)
Relevant IT certifications

Compensation

Hourly rate ranges from $26.00 to $31.00 per hour, depending on experience.

Duration

6-month contract-to-hire

Location and Work Arrangement

Phoenix, AZ (onsite)
In person

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