Garney is seeking an IT Support Technician II onsite in Englewood, CO to deliver advanced support across offices, jobsites, and remote environments.

Provide advanced technical support for hardware, software, Microsoft 365, mobile devices, and connectivity issues
Act as an escalation resource for complex support requests and help drive issue resolution across the organization
Support employee-owners working from offices, jobsites, and remote locations
Log and maintain technical issues, resolutions, and recommendations in the IT ticketing system
Assist with endpoint management, device deployment, software distribution, compliance monitoring, and patch management
Support workstation lifecycle tasks including procurement, deployment, upgrades, and retirement
Serve as a technical resource for office and jobsite technology such as networking, printers, conferencing systems, and connectivity solutions
Support cybersecurity activities including vulnerability remediation and compliance initiatives
Analyze recurring problems, perform root cause analysis, and contribute to process improvements and technical documentation
Participate in technology deployments, office builds, hardware refreshes, and jobsite mobilizations while mentoring junior support staff
Travel as needed to support office and jobsite technology operations

3+ years of experience in IT support, desktop support, help desk, or related technical roles
Experience supporting Microsoft 365, Windows operating systems, endpoint devices, and business applications
Advanced troubleshooting across hardware, software, mobile devices, printers, conferencing technologies, and connectivity issues
Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and wireless networking
Understanding of endpoint management, device provisioning, software deployment, and patch management practices
Ability to identify root causes, resolve complex technical issues, and support continuous improvement
Strong communication, documentation, customer service, and organizational skills
Ability to work independently, manage multiple priorities, and support both technical and non-technical users
Understanding of information security principles and endpoint protection practices
Associate degree in Information Technology, Computer Science, or related field preferred
Relevant certifications preferred: CompTIA A+, Network+, Security+, Microsoft 365, or equivalent
Experience with endpoint management, device deployment, remote users, or construction jobsites preferred

Free medical, prescription, dental, and vision plans ($0 premiums)
Virtual doctor visits with no co-pay
Shares of company stock at no cost starting your first day
401(k) plan with a 3.5% match
Student loan resources
Weekly paychecks
Paid time off
8 paid holidays
Health Savings Account (HSA) with a lump sum and matching contributions
Free life insurance and disability policy
Free access to healthcare coordinators
Counseling sessions with mental health professionals at no cost
Access to consultations with legal and financial professionals at no cost
Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more
50% employee discount in the Garney apparel store
Pay range: $28.85 - $38.46 per hour

To apply, click APPLY NOW to submit your application
To view additional opportunities, visit careers.garney.com
For questions, email [email protected] and include the job location and requisition ID (listed below the job title at the top of the page)
Email inquiries are not a substitute for submitting an application

Garney and its subsidiaries are committed to hiring and retaining a diverse workforce
Post-offer physical and a site-specific background check may be required

IT Support Technician II

Job Description