Accounting Software

Accounting Software Support Jobs

5 jobs found

20d ago

Accounting Technical Support - A/R

TEAM Industries, Inc. Detroit Lakes, MN

Detroit Lakes, MN

20d ago

$19 - $30/hr Full time A/R Management Account Reconciliations Accounting

Apply Now

Job Description

TEAM Industries, Inc. is hiring for a centralized Finance role focused on specialized accounts receivable (A/R) support at its Detroit Lakes, MN location. This onsite position supports day-to-day accuracy in customer billing, cash application, and related general ledger activities, with added collaboration across finance and Sales to keep invoices moving smoothly.

In this role, you’ll help maintain reliable financial data, handle sensitive information with professionalism, and support processes that contribute to audit readiness. The work is detail-oriented and involves coordinating multiple tasks while maintaining confidentiality.

Key Responsibilities

Maintain a safe work environment by following all safety rules and regulations and demonstrating commitment to the safety program.
Manage accounts receivable processes, including invoicing and cash receipt handling.
Complete credit reference checks for prospective customers.
Monitor bank account balances and prepare weekly cash flow statements.
Maintain and reconcile general ledger accounts.
Prepare and post journal entries as needed.
Provide backup support for centralized accounts payable processes.
Share responsibility for the accounts payable payment cycle.
Maintain customer and vendor master file data.
Assist with sales and use tax filings and manage related refunds.
Support external audits by providing year-end financial documentation.
Coordinate with Sales to resolve outstanding customer invoices.
Investigate and resolve invoice discrepancies related to cost, quantity, or quality.
Demonstrate commitment to the TEAM Industries Quality Management system and Objectives.
Promote a positive atmosphere by actively supporting activities that support employee welfare and morale.
Perform other duties as requested, directed, or assigned.

Requirements

High school diploma or equivalent.
Preferred: Accounting certificate or associate degree in business accounting or related field.
Minimum 2+ years of general accounting experience, preferably in a manufacturing environment.
Strong verbal and written communication skills, including communication with individuals from diverse backgrounds.
Ability to organize and manage multiple tasks simultaneously.
Advanced math and analytical abilities.
Ability to maintain confidentiality and professionalism.
Proficient in keyboarding and 10-key operations.
Proficient in Microsoft Office and accounting/job shop software.
Ability to perform well under stress and frequent interruptions.

Training

Reference OJT (on-the-job training).

Location and Compensation

Location: Detroit Lakes, MN (onsite)
Pay: USD 19 - 30 per hour
Experience level: 2 years minimum

Benefits

Medical including HDHP
PTO Accrual
Dental
ESST/Sick up to 48 hours/yr
Vision
Sign-on/Retention Bonus up to $2,000
Flex Plans
8 Paid Holidays per year
HSA with Company Match
Potential Profit Sharing Bonus
401(k) with up to 4% company match
Various voluntary plans that may be added
ESOP
Minnesota Paid Leave with employer-paid premiums
Basic Life Insurance & AD&D
Short and Long Term Disability

Physical Demands

Ability to stand, walk, or sit for extended periods
Perform repetitive movements such as bending, grasping, twisting, and walking
Lift or move items up to 25 pounds

Technology

Microsoft Office
Accounting/job shop software

View full job page →

1mo ago

Technical Support Specialist - Financials

ServiceTitan, Inc. Remote 🌍 Remote

Remote

1mo ago Closed

$19 - $31/hr Full time Accounting Accounting Software Application Support

This position is no longer accepting applications (closed Sep 14, 2026).

Job Description

This role supports customers who rely on ServiceTitan for essential financial workflows. You will work remotely as a Technical Support Specialist focused on the Financials pillar, helping with product usage and troubleshooting accounting integrations.

Key Responsibilities

Serve as the first point of contact for customer questions and support requests across phone, chat, email, and screen-sharing sessions.
Develop strong expertise in ServiceTitan financial modules, including invoicing, accounts receivable, and job costing, to deliver accurate guidance and practical solutions.
Troubleshoot and resolve issues involving accounting integrations, including QuickBooks, Sage Intacct, and other connected platforms.
Assist customers with accounting best practices inside the product, including chart of accounts setup, financial reporting, and month-end closing procedures.
Use support tools and thorough testing to de-escalate and prevent unnecessary escalations when handling complex financial workflow cases.

Requirements

Bachelor’s degree preferred, or equivalent experience in technical support or an accounting-related role.
Strong problem-solving skills with effective critical thinking and troubleshooting ability.
Excellent interpersonal skills, including empathy and patience, with the ability to explain financial and technical topics clearly.
Ability to remain level-headed and perform in a feedback-oriented, fast-changing environment.
Strong communication skills in both written and verbal formats.
Customer-focused mindset, willingness to learn, and a proactive, can-do approach.
Solid understanding of core accounting concepts, such as debits and credits, accrual versus cash basis, general ledger, P&L, and balance sheets.
Highly preferred: hands-on experience with accounting software such as QuickBooks (Desktop or Online), Sage, or similar systems.
Proficiency with spreadsheet tools, including Google Sheets or Microsoft Excel, for analysis and reporting.
Strong mathematical and analytical aptitude.
Knowledge of the home or commercial service industry is a plus.
Comfort working remotely at a desk (sitting or standing) for 6 to 8 hours at a time.

Technologies

QuickBooks
Sage Intacct
QuickBooks (Desktop or Online)
Sage
Google Sheets
Microsoft Excel

Benefits

Flextime, recognition, and support for autonomous work.
Flexible time off along with ample learning and development opportunities.
Comprehensive onboarding program.
Leadership training for Titans at all levels and other programs and events.
Bonusly, peer-nominated awards, and more.
Company-paid medical, dental, and vision plans, with 100% employer-paid options and 90% coverage for dependents.
FSA and HSA.
401k match.
Telehealth options including memberships to One Medical.
Parental leave and support.
Up to $20k in fertility services (IUI and IVF), surrogacy, and adoption reimbursement.
On demand maternity support through Maven Maternity.
Free breast milk shipping through Maven Milk.
Pet insurance.
Legal advisory services.
Financial planning tools.

AI Use in Recruitment

ServiceTitan uses technology, including automated and AI-assisted tools, to support certain aspects of the recruitment process. AI tools are not used to make hiring decisions; all hiring decisions are made by the hiring teams.

What We Offer

Flexible time off with learning and development opportunities to support ongoing career growth.
Comprehensive onboarding, leadership training for Titans at all levels, and additional programs and events.
Recognition through Bonusly and peer-nominated awards.
A holistic benefits package including company-paid medical, dental, and vision (with the stated coverage options), FSA and HSA, 401k match, and telehealth options via One Medical.
Parental leave and support plus fertility, surrogacy, and adoption reimbursement up to $20k, along with additional family support benefits described above.
Beyond base salary, total compensation includes an annual bonus, equity, and a broader set of benefits.

Compensation and Location

Location: Remote.
Compensation: USD 19 to 31 per hour.

View full job page →

1mo ago

Technical Support Specialist - Financials

ServiceTitan, Inc. San Francisco, CA

San Francisco, CA

1mo ago Closed

$19 - $31/hr Full time Accounting Accounting Software Application Support

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

ServiceTitan is hiring a Technical Support Specialist focused on Financials, supporting customers who rely on ServiceTitan software to run essential accounting and billing workflows. In this onsite role in California, you’ll help customers troubleshoot financial integrations, explain accounting concepts clearly, and support best-practice processes within the platform.

What you’ll do

Serve as the first point of contact for customer support across phone, chat, email, and screen-sharing sessions.
Develop strong product mastery of ServiceTitan financial modules, including invoicing, accounts receivable, and job costing, then provide expert guidance with practical, creative solutions.
Troubleshoot and resolve issues related to accounting integrations, including platforms such as QuickBooks, Sage Intacct, and other connected systems.
Coach customers on accounting best practices inside the software, including chart of accounts setup, financial reporting, and month-end closing procedures.
Use support tooling and in-depth testing to prevent escalations and de-escalate complex cases by resolving issues efficiently.

What you bring

Bachelor’s degree preferred, or equivalent experience in technical support or an accounting-related role.
Strong problem-solving skills with critical thinking and troubleshooting ability.
Excellent people skills, including empathy and patience, with the ability to translate financial and technical concepts into plain language.
Ability to stay level-headed in a challenging, rapidly changing environment and work well in a feedback-oriented culture.
Strong written and verbal communication skills.
Customer-centric mindset, desire to learn, and a can-do attitude.
Solid understanding of core accounting principles such as debits/credits, accrual vs. cash basis, general ledger, P&L, and balance sheets.
Hands-on experience with accounting tools such as QuickBooks (Desktop or Online), Sage, or similar platforms.
Proficiency with spreadsheet tools including Google Sheets or Microsoft Excel for analysis and reporting.
Strong mathematical and analytical aptitude.
Knowledge of the home or commercial service industry is a plus.
Comfort working remotely, and ability to work at a desk (sitting or standing) for 6-8 hours at a time.

Tools you’ll use

QuickBooks (Desktop or Online)
Sage
Sage Intacct
Google Sheets
Microsoft Excel

Compensation and education

The hourly salary range is USD 19 - 31 per hour. A Bachelor’s degree is preferred, or equivalent experience.

Benefits

Flextime, recognition, and support for autonomous work
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Parental leave and support
Up to $20k in fertility services (IUI and IVF), surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools

AI use in recruitment

ServiceTitan uses technology, including automated and AI-assisted tools, to support certain parts of the recruitment process. AI tools are not used to make hiring decisions; all hiring decisions are made by the hiring teams.

View full job page →

1mo ago

Technical Support Analyst

Tabs New York, NY

New York, NY

1mo ago Closed

$77k - $106k/yr Full time Accounting Software Application Support Customer Service

This position is no longer accepting applications (closed Sep 2, 2026).

Job Description

Tabs is seeking a Technical Support Analyst in New York City to be the first line of defense for merchant technical issues. The role collaborates across teams to enhance the merchant experience, with a focus on invoicing, payments, ERP integrations, and data workflows. This onsite position offers a competitive base salary of USD 76,800 to 105,600 per year, plus equity and a comprehensive benefits package to support work-life balance.

Responsibilities

Address complex merchant inquiries received via email, Slack, and chat with timely, clear, and accurate responses.
Lead ticket triage and prioritization, diagnose root causes, and escalate as needed to ensure swift resolution.
Diagnose and troubleshoot invoicing, payments, ERP integrations, and merchant data workflows, including QuickBooks, NetSuite, and Stripe.
Identify patterns in recurring issues and share actionable insights with Product and Engineering teams.
Educate merchants and proactively guide them on best practices for using Tabs.
Collaborate with Customer Success, Engineering, and Contract Operations to resolve high-priority issues efficiently.
Contribute to internal documentation to improve processes and reduce repeated inquiries.
Own issues end-to-end, driving improvements, spotting trends, and taking steps to prevent recurrence.

Requirements

3 to 5 years in a support, technical support, or customer success role, preferably within SaaS or fintech.
Strong problem-solving abilities; resourceful, detail-oriented, and capable of quick, effective decision-making.
Technical aptitude with experience troubleshooting API, ERP, or payment-related issues.
Accounting knowledge is a plus.
Excellent written and verbal communication, with the ability to translate complex topics into clear merchant-friendly guidance.
Capacity to manage a high volume of tickets while maintaining high-quality responses.
Experience with ticketing systems (HubSpot, Zendesk, Pylon, or similar) and creating self-service content.
SQL or data querying experience is a plus.
Ability to perform under pressure, quickly assess problems, and deliver real-time solutions; startup or technical environment experience preferred.
Some after-hours coverage is required due to 24x7 SaaS operations.

Technologies

QuickBooks
NetSuite
Stripe
HubSpot
Zendesk
Pylon
SQL

Benefits

Competitive compensation and equity
Unlimited PTO
Up to 100% employer-covered monthly health care premiums (medical, dental, vision)
Lunch provided via Sharebite, with dinner for late in-office days
Parental leave up to 12 weeks
Tax-free commuter and parking benefits
Voluntary insurances (life, hospital, critical illness, accident)
Employee Assistance Program through Rightway
Free One Medical membership
401(k)

Why this role matters

The Technical Support Analyst will help manage growing volumes of technical inquiries from Tabs merchants, serving as the frontline for troubleshooting, resolution, and merchant education. You will work cross-functionally with Customer Success, Engineering, Product, and Contract Operations to resolve technical issues and surface recurring trends. This role suits a customer-focused problem-solver with a solid technical background, experience with ERP systems like NetSuite and QuickBooks, and a desire to help merchants resolve complex problems in a fast-paced environment.

Examples of work

Handling Critical Invoice Issues: diagnose a data mismatch between Tabs and a merchant ERP, coordinate a fix with engineering, and ensure pending invoices are sent the same day.
Debugging Payment Failures: investigate a payments integration issue, determine root cause, work with engineering to resolve, and guide the merchant to prevent future failures.
Proactive Issue Prevention and Education: develop internal playbooks and education materials to reduce recurring tickets by a measurable margin.

Additional information

This role is based onsite in New York City at our Soho office.

View full job page →

2mo ago

Managed IT Support Technician

AcaciaIT Tucson, AZ

Tucson, AZ

2mo ago Closed

$17 - $23/hr Full time Accounting Software Azure Cloud Platform

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

AcaciaIT is seeking a Managed IT Support Technician to join our Tucson, AZ team on a hybrid schedule. This role offers a competitive hourly rate of $17 to $23 and requires at least 3 years of IT support experience. You will provide remote and on-site support for multiple clients across diverse technologies and environments.

Benefits

401(k)
Health insurance
Paid time off
Retirement plan

Why you’ll want to work here

Real career growth: we invest in certification training, helping you advance by earning new credentials and expanding your skillset.
Broad exposure: work with multiple companies, industries, and network environments, from small offices to complex infrastructures.
Supportive team culture: collaborative, mentorship-driven environment where senior technicians help you grow.
Meaningful benefits: medical and supplemental insurance, plus a gym membership.
Compliance experience: gain work in regulated environments (PCI, HIPAA, and government compliance) to strengthen your resume.

Responsibilities

Troubleshoot computer, server, and network issues both remotely and on-site
Install and support a wide range of client software
Deploy PC, server, and network hardware
Manage client networks, updates, and software through our RMM platform
Collaborate with fellow technicians on client issues
Build positive, responsive relationships with the clients who rely on our services

Requirements

Microsoft desktop and server operating systems
Azure
Router and firewall configuration, including VPNs
Computer hardware installation and troubleshooting
Network troubleshooting techniques and protocols
Common business software such as Microsoft Office and QuickBooks
Clear, patient communication with clients and teammates
IT support: 3 years (Required)
Driver's License (Required)
Day Shift (Required)
Tucson, AZ 85719: Relocate before starting work (Required)

Technologies

Microsoft desktop and server operating systems
Azure
Router and firewall configuration, including VPNs
Computer hardware installation and troubleshooting
Network troubleshooting techniques and protocols
Microsoft Office
QuickBooks
RMM platform

View full job page →

Accounting Software Support Jobs

Accounting Technical Support - A/R

Technical Support Specialist - Financials

Technical Support Specialist - Financials

Technical Support Analyst

Managed IT Support Technician

Get Accounting Software Support Jobs alerts