Ios/ipados

Ios/ipados Support Jobs

4 jobs found

3d ago

IT Support Technician

Archdiocese of Galveston-Houston Houston, TX

Houston, TX

3d ago

Contract Chromebook Support End User Support Google Workspace

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Job Description

The Archdiocese of Galveston-Houston is seeking an IT Support Technician based in Houston, TX to deliver hands-on, responsive technology assistance across the school community. This contract role serves as the first point of contact for day-to-day tech needs, with work guided by the Director of Technology.

Role overview

In this onsite position, you’ll support faculty, staff, and students by troubleshooting routine technology issues, maintaining and deploying school-owned equipment, and helping users get access to the systems and applications they need. Support includes classroom and instructional technology, as well as ongoing equipment care and documentation.

Key responsibilities

Provide timely, professional technical support to faculty, staff, and students.
Troubleshoot computers, laptops, tablets, Chromebooks, printers, projectors, interactive displays, audiovisual equipment, and other classroom technology.
Assist users with software, email, accounts, passwords, printing, applications, connectivity, and other routine technology issues.
Set up, configure, deploy, maintain, and troubleshoot school-owned technology equipment.
Support student devices, including device check-in/check-out, loaner devices, repairs, and classroom device sets.
Maintain accurate technology inventory and help with equipment replacement, repair, warranty service, retirement, and disposal.
Prepare technology equipment and accounts for new employees, classrooms, and school programs.
Support user access to school systems, applications, online curriculum resources, and other technology platforms.
Troubleshoot basic network, wireless, and connectivity issues, and refer more complex problems to the Director of Technology or the appropriate service provider.
Support classroom and instructional technology, assisting teachers and students when technology issues interfere with instruction or learning.
Assist with technology installations, upgrades, software deployments, and other projects as directed by the Director of Technology.
Maintain documentation of equipment, support issues, and procedures.
Follow school policies related to cybersecurity, privacy, confidentiality, data protection, and acceptable technology use.
Deliver patient, courteous, customer-focused service to all members of the school community.
Perform other technology support duties as assigned by the Director of Technology.

Required education and experience

Associate degree, technical certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred.
Experience providing technical support in a school, business, or similar environment preferred.

Skills and qualifications

Strong troubleshooting and problem-solving skills.
Working knowledge of Windows, macOS, iOS/iPadOS, Chromebooks, Google Workspace, and Microsoft 365.
Familiarity with printers, classroom technology, audiovisual equipment, wireless connectivity, and basic networking.
Strong customer service and communication skills, with the ability to assist users with varying technical experience.
Ability to prioritize multiple support requests and work independently when needed.
Strong organizational skills and attention to detail.
Ability to work effectively and patiently with children and adults.
Commitment to confidentiality, professionalism, and the mission and values of the Catholic school.

Technology tools

Windows
macOS
iOS/iPadOS
Chromebooks
Google Workspace
Microsoft 365

Physical and schedule expectations

Regular movement throughout the school campus, including the ability to lift, carry, set up, and move computers and other technology equipment.
Ability to respond to technology needs in classrooms, offices, and other areas of the school throughout the school day.

Location: Houston, TX (onsite)
Job type: Contract

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29d ago

Inventory / Help Desk Technology Support Specialist II

GTS Technology Solutions Austin, TX

Austin, TX

29d ago

$21+/hr Contract Asset Management End User Support Hardware Support

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Job Description

GTS Technology Solutions is seeking an Inventory / Help Desk Technology Support Specialist II for an onsite, contract-to-hire opportunity in West/Southwest Austin (78746). This role supports a public-sector customer by combining technology asset and inventory management with Tier 1 help desk support across Apple and Windows environments.

In this position, you will maintain accurate records for equipment and supplies, coordinate parts of the equipment lifecycle, and assist end users through incoming calls, tickets, and work orders. You will also help with onboarding and offboarding by issuing and collecting devices, documenting work in the help desk system, and supporting warranty and repair coordination as needed.

Key Responsibilities

Track technology inventory and maintain accurate records for equipment, devices, and supplies.
Monitor and control movement, assignment, return, and lifecycle of technology assets.
Compile inventory reports and assist with forecasting future technology inventory requirements.
Maintain accurate asset information within inventory and asset management systems.
Support fee management processes related to technology equipment when needed.
Provide Tier 1 help desk support by responding to calls, tickets, and work orders.
Route or escalate technical issues to appropriate support resources when additional assistance is required.
Issue and collect technology equipment as part of employee onboarding and offboarding.
Facilitate equipment repairs and help coordinate manufacturer or vendor warranty claims.
Support loss mitigation processes and follow established asset-control procedures.
Identify inventory or operational trends and share information with management about potential process improvements.
Document work orders, troubleshooting steps, resolutions, technical procedures, and accumulated knowledge in the help desk system.
Maintain confidentiality of sensitive organizational and user information.
Collaborate with other technology team members to complete tasks and projects with initiative and coordination.
Maintain and expand the technical knowledge and skills necessary for effective performance.
Perform other related duties as assigned.

Required Qualifications

Criminal background fingerprint check required upon hire.
Must be authorized to work in the United States full-time, ongoing, without employer sponsorship now or in the future.
2–5 years of experience working with technology asset management systems, spreadsheets, and/or inventory management.
Experience supporting devices operating on macOS, iOS/iPadOS, and Microsoft Windows.
Experience providing Tier 1 help desk or end-user technical support.
High school diploma or GED.
Proficiency with common business and productivity applications.
Ability to provide Tier 1 technical support to end users.
Valid Class C driver’s license required, along with a current three-year driving record.
If relocating to Texas, ability to obtain a Texas driver’s license within the required timeframe after establishing residency.
Ability to lift and move approximately 15–45 pounds, including computers and other technology equipment.

Tools and Technologies

macOS, iOS/iPadOS, and Microsoft Windows
iPads, macOS computers (Mac computers), PCs
Microsoft Office and spreadsheets
Asset management systems
Help desk and ticketing systems

Schedule, Location, and Pay

Location: West/Southwest Austin (78746), onsite
Engagement type: 3-month contract-to-hire
Schedule: Monday–Friday, generally 7:30 AM–4:30 PM (1-hour unpaid lunch break)
Pay rate during contract phase: $21.00/hour
Pay: $21.00 per hour
Work location: in person

Benefits

Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance

Working Conditions

Regular use of computers, tablets, printers, and other technology equipment.
Ability to configure and operate iPads, PCs, Macs, printers, and related office or end-user technology.
Repetitive hand motions and prolonged computer use.
Regular interaction with technology inventory and equipment.
Local travel between customer locations may be required.

Application Screening

Do you have experience using an asset management or inventory tracking system to assign, track, and maintain technology equipment records? (Yes/No)
Do you have experience using Excel or similar spreadsheet software to maintain, reconcile, or report on technology inventory? (Yes/No)

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1mo ago

Desktop Support Technician

GTS Technology Solutions Austin, TX

Austin, TX

1mo ago Closed

$21 - $21/hr Contract Application Support Desktop Support End User Support

This position is no longer accepting applications (closed Sep 21, 2026).

Job Description

Campus Support Specialist in a contract-to-hire role delivering onsite Tier 1 technology support across West/Southwest Austin. The position supports end users in desktop, mobile, network, and classroom technology environments, including troubleshooting and deployments for Apple and Windows systems.

Role Overview

Provide hands-on, first-level technical support to staff and other users of customer technology and services. This onsite role focuses on desktop, laptop, tablet, software, peripherals, connectivity, and basic network-related troubleshooting, along with imaging, configuration, provisioning, and deployment activities.

Key Responsibilities

Deliver Tier 1 technical support for staff and end users across customer technology and services.
Troubleshoot desktop, laptop, tablet, software, peripheral, connectivity, and basic network-related issues.
Image, configure, provision, and deploy computers and tablets for both individual and large-scale deployments.
Install, relocate, and support computers, peripherals, and VoIP phones as needed.
Assist with installing and maintaining cabling supporting network, audio, and video systems.
Troubleshoot, maintain, and help with repairs of A/V equipment.
Document work performed, troubleshooting steps, resolutions, and time spent in the help desk or ticketing system.
Maintain technical documentation and contribute troubleshooting knowledge and procedures to the team knowledge base.
Coordinate with support specialists and customer personnel to provide timely and professional technical support.
Maintain confidentiality of sensitive organizational and user information.
Maintain professional working relationships with coworkers, supervisors, end users, and members of the public.
Demonstrate initiative, collaborate with team members, and support projects and ongoing operational needs.
Maintain and expand technical knowledge and skills relevant to the role.
Perform other related duties as assigned.

Required Qualifications

Must pass a criminal background Fingerprint check upon hire.
Must be authorized to work in the United States on a full-time, ongoing basis without employer sponsorship now or in the future.
High school diploma or GED required.
Valid Class C driver’s license required.
Ability to provide a current three-year driving record.
If relocating to Texas, obtain a Texas driver’s license within the required timeframe after establishing Texas residency.
Experience supporting technology solutions (hardware and software): 2–5 years.
Experience supporting desktop and mobile operating systems and applications: 2–5 years.
Experience in customer service, technical support, and/or help desk environments: 2–5 years.
Ability to commute to Austin, TX 78746 (Required).
Troubleshooting Windows and macOS computers: 2 years (Required).
Desktop, help desk, or end-user IT support: 2 years (Required).

Preferred Education and Experience

Associate degree and/or relevant technical certification preferred.
Experience supporting users in an education, public-sector, or similarly distributed environment is a plus.

Technologies Supported

Apple, Windows, macOS, and Microsoft Windows operating systems
iOS/iPadOS, iPads
VoIP phones

Schedule and Working Conditions

Schedule: Monday–Friday, generally 7:30 AM–4:30 PM, with a 1-hour unpaid lunch break.
Working conditions include prolonged computer use and repetitive hand motions.
Moderate lifting of IT equipment (15–45 lbs).
Travel to local sites as required.
Occasional evening or weekend hours.
Constant use of technology in fast-paced environments.

Engagement, Location, and Pay

Location: West/Southwest Austin (78746) – Onsite
Engagement type: 3-Month Contract-to-Hire
Pay rate: $21.00/hour during the contract phase
Work location: In person

Benefits

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Application Questions

Do you have experience imaging, provisioning, configuring, or deploying computers and/or mobile devices? (Yes/No)
Do you have experience troubleshooting hardware, software, peripherals, and basic network/connectivity issues? (Yes/No)

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1mo ago

IT Support Technician (Level 1)

Nippersink School District 2 Richmond, IL

Richmond, IL

1mo ago Closed

$20+/hr Full time Active Directory Chromeos Comptia A+

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Nippersink School District 2 is seeking an IT Support Technician (Level 1) to be the first point of contact for staff and students. This onsite, full-time role supports a secure, efficient technology environment across devices, operating systems, and key district applications, with a strong focus on timely end-user help and following cybersecurity and data protection best practices.

Why this role

You will help keep classrooms and district operations running smoothly by resolving everyday technology issues, maintaining devices, and supporting essential systems such as user accounts, networking, and endpoint security. The position reports to the Director of Technology Services and works closely with the technology team to escalate and communicate issues when needed.

Responsibilities

Provide timely assistance to staff and students with technology needs and district initiatives
Log requests and document solutions in the ticketing system
Deploy, maintain, update, and troubleshoot devices to support productive, secure teaching and work environments
Perform OS installation and provisioning, including Windows image deployment, ChromeOS, and iOS/iPadOS
Use Mobile Device Management (MDM) to enroll and manage devices, deploy apps and profiles, and troubleshoot issues
Support client-side wired and wireless network configuration and troubleshooting
Support district applications and assessment tools as needed, ensuring timely end-user service
Create and support media projects when required
Maintain accurate device inventory and supporting documentation
Keep IT workspaces organized, functional, and streamlined
Administer Active Directory and Google Workspace for user and group management, including adding and managing staff and student accounts
Handle printer configuration, support, and maintenance
Support door security systems, camera systems, and bell systems
Support end-user phone extensions and voicemail
Install and maintain endpoint security and other required client software per district standards
Escalate unresolved tickets to Level 2, network support, and vendors when appropriate
Coordinate with the Director of Technology Services and other team members regarding tech concerns, performance bottlenecks, and security-related items

Requirements

Associate’s degree in a technology-related field (or equivalent experience); CompTIA A+/Network+ is a plus
1 year of help desk experience (required)
Hands-on experience working with end-user devices
Excellent people skills and customer service focus
Understanding of enterprise computing
Basic TCP/IP troubleshooting skills
Knowledge of Microsoft, Google Workspace, and Apple iOS/iPadOS
Familiarity with cybersecurity best practices and data protection
Ability to work well in a team and strong communication skills
Valid driver’s license and reliable transportation to travel between district campuses as necessary
Ability to work onsite in Richmond, IL 60071 (required)
Relocation to Richmond, IL 60071 before starting work (required)

Salary and schedule

Full-time, in-person role in Richmond, IL. Pay starts from $20.00 per hour.

Benefits

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Technologies you’ll work with

CompTIA A+, CompTIA Network+
Windows image deployment
ChromeOS
iOS, iPadOS
Mobile Device Management (MDM)
Active Directory, Google Workspace
TCP/IP
Endpoint security
Ticketing system

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Ios/ipados Support Jobs

IT Support Technician

Inventory / Help Desk Technology Support Specialist II

Desktop Support Technician

IT Support Technician (Level 1)

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