Senior Technical Support Officer

Markon is seeking a Senior Technical Support Officer to support an Intelligence Community client in Chantilly, Virginia (onsite). This role plans, develops, and delivers technical interviews, hands-on assessments, and training programs for sensitive projects where strong technical judgment, instruction skills, and project coordination are essential.

Working within a multidisciplinary environment, you will combine broad technical and tradecraft expertise with hands-on delivery to evaluate personnel performance, provide subject matter guidance, and help ensure training and assessment activities align with complex mission requirements.

Responsibilities

• Plan, develop, and deliver technical interviews and hands-on assessments to support sensitive projects and mission requirements.
• Develop and implement technical and tradecraft training programs.
• Lead technical training as a hands-on instructor, providing practical instruction to students and mission personnel.
• Evaluate and document student performance during technical assessments and training activities.
• Apply broad technical and tradecraft expertise to support complex mission requirements.
• Collaborate within a multidisciplinary team and coordinate effectively across diverse technical and operational skill sets.
• Provide subject matter expertise and technical guidance to customers, project teams, and other stakeholders.
• Apply extensive knowledge of relevant concepts, practices, and procedures to training and assessment activities.
• Support management and execution of large or complex projects involving multiple customer relationships.
• Maintain effective communication and coordination with stakeholders across government and industry environments.

Requirements

• Active TS/SCI with FSP clearance is required to be considered (preferably from this client).
• Bachelor’s degree from an accredited college or university.
• Preferably a Bachelor’s in STEM.
• Minimum 7 years of relevant professional experience.
• Consultant-level experience supported by a broad range of government and/or private-sector experience.
• Demonstrated ability to manage large projects and multiple client relationships.
• Extensive knowledge of concepts, practices, and procedures relevant to the position’s technical subject matter.
• Experience developing and implementing technical and tradecraft training programs.
• Experience leading and delivering technical training as a hands-on instructor.
• Experience evaluating and documenting student performance.
• Strong communication and collaboration skills, with the ability to operate effectively within multidisciplinary teams.
• Willingness and ability to travel up to 30% CONUS and/or OCONUS.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Training and Tuition Assistance
• Paid Time Off
• Holidays

Additional note: This position requires up to 30% travel to CONUS and/or OCONUS locations, sometimes with short notice.

Desired: Experience with mobile platform development, including iOS and Android, and direct operational experience.

Compensation: USD 140,000 - 170,000 per year.