Technical Support Engineer

Dormakaba Group is seeking a Technical Support Engineer for an onsite role in Reamstown, PA. This first-shift position runs 6:00 AM to 2:30 PM and supports hands-on tool and die work, including building and improving custom machining tools and related equipment.

In this role, you will work with machining equipment and measuring instruments to create or modify prototypes, then manufacture and repair custom shop tools such as dies, jigs, fixtures, and molds. You will also support continuous improvement through quality checks, troubleshooting, and daily housekeeping practices.

Responsibilities

• Operate machines, complete advanced quality inspections, and troubleshoot equipment
• Use precision measuring instruments for tool setup and execute complex tool changes
• Use hand tools and machine shop equipment, including lathes, grinders, and milling/boring machines
• Design fixtures, jigs, and templates to serve as fabrication work aids
• Train and develop others, and maintain daily 5S housekeeping

Requirements

• High school diploma or equivalent
• Demonstrated proficiency in the machine shop Tool & Die trade
• Ability to perform advanced quality inspections

Benefits

• Medical, Dental, Vision, Life and Disability Insurance coverage options with no waiting periods
• Medical Wellness Programs
• Vacation and Personal Time Off
• Parental Leave for Moms and Dads
• 401k Matching plan beginning on Day One
• Tuition Reimbursement Program
• Learn and Grow Program
• 24/7 access to over 15,000 LinkedIn Learning courses
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!
• $2,000 sign-on bonus (details provided during interview)

Physical Demands

• Ability to sit or stand at will, with requirements to walk, stoop, crouch, kneel, climb, and balance
• Use hands and fingers for seizing, holding, grasping, turning, and fine manipulation
• Push, pull, and reach at or below shoulder level, with ability to lift and carry up to 50 pounds
• Maintain close and distance vision, including color and peripheral vision, and perceive depth and adjust focus with or without correction
• Communicate and maneuver effectively within a manufacturing environment

What We Prefer

• Previous Tool & Die internship, apprenticeship/journeyman, or education/training
• Lean skills
• Geometric Dimensioning and Tolerancing (GD&T) experience

Pay: USD 27 to 36 per hour.