Walton Classroom Tech Support

The Classroom Technology Support Technician provides hands-on, frontline assistance for classroom technology across multiple university locations. The role supports faculty and instructors during live class sessions by troubleshooting equipment, assisting with basic AV and computing needs, documenting incidents, and contributing to front office reception coverage.

Location and Schedule

• Worksite: Fayetteville, NC (onsite)
• Education: Currently enrolled in the University of Arkansas, Fayetteville

Hours of operation:

• Monday, Wednesday, Friday: 7:00 AM – 8:45 PM
• Tuesday, Thursday: 7:30 AM – 8:45 PM
• Optional: 1 Saturday per month to support Walton professional program classes

Compensation

• Salary: USD $14.00 per hour

Key Responsibilities

• Respond promptly to in-class technology issues during scheduled hours
• Troubleshoot common classroom technology problems, including projectors, classroom PCs, microphones, and display systems
• Assist instructors with operating AV or computing equipment
• Conduct basic checks of classroom technology setups before and between classes to confirm functionality
• Communicate unresolved issues to full-time support staff or escalate as needed
• Maintain a professional and helpful presence in classroom environments
• Document incidents and support activities using provided reporting tools
• Provide front office reception support
• Support faculty and staff computers, including new setups and troubleshooting existing issues as they arise
• Complete other duties as assigned

Required Qualifications

• Currently enrolled in the University of Arkansas, Fayetteville
• Comfort entering classrooms during active sessions to provide real-time assistance
• Reliable, punctual, and professional demeanor
• Strong communication and interpersonal skills
• Basic familiarity with computers and AV equipment is helpful, but not required
• Ability to learn and apply new technical knowledge quickly through training
• Ability to navigate between buildings and classrooms during assigned shifts
• Availability to commit to at least 1 opening shift per week

Position Details

• Type: Staff - Clerical
• Job type: Temporary (Fixed Term)
• Workstudy position: No
• Sponsorship available: No
• Institution: University of Arkansas, Fayetteville

Benefits

• Benefits eligible: No

Application Requirements

• Required document: Resume
• Optional document: Proof of Veteran Status

Pre-Employment Screening

• Criminal Background Check
• Sex Offender Registry