Microsoft Dynamics

Microsoft Dynamics Support Jobs

4 jobs found

1d ago

Help Desk Support

MEI Rigging & Crating LLC Chandler, AZ 🇺🇸 Remote

Chandler, AZ

1d ago

Full time Application Support Cloud Platforms Computer Skills

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Job Description

MEI Rigging & Crating LLC seeks a Help Desk Support professional to provide first-level IT assistance to users for computer systems, networks, and hardware and software, including troubleshooting, guidance, investigation, and follow-up to resolve data processing problems. This remote-friendly role is based in Chandler, AZ and focuses on delivering reliable technical support across user devices and services.

Responsibilities

Identify, diagnose, and resolve software and hardware issues for end users across desktops, laptops, tablets, and smartphones.
Install, configure, tag, and assist with end-user devices and peripherals, including desktops, laptops, tablets, smartphones, and related software.
Diagnose and resolve end-user network or local printer problems, PC hardware issues, email, Internet, and LAN access problems.
Hardware provisioning, system imaging, troubleshooting, and software installation for laptops, desktops, and mobile devices (IOS/Android).
Coordinate user problem resolution with outsourced IT consultants as necessary and track recurring problems.
Support and assist employees in the installation, troubleshooting, and maintenance of computer software and hardware systems.
Provide TCP/IP networking support and troubleshooting for end-user and remote-user environments with LAN and WAN.
Troubleshoot a variety of client, mobile, and cloud applications including Microsoft Office 365, Microsoft D365, and SharePoint.
May suggest modifications and corrections to existing software applications.
May provide training in the use of new hardware or software.
Develop and maintain a catalog of hardware and software equipment and licensing.
Perform other tasks as assigned or requested.

Requirements

Associates degree or equivalent in information technology.
Minimum three years of proven experience as Help Desk Support or in a comparable role supporting multiple locations across multiple time zones, remotely or on site.
Proficiency with Microsoft 365, Windows 10, Microsoft Office, printers, scanners, and mobile devices.
Excellent interpersonal and project management skills.
Ability to communicate technical information to both technical and non-technical personnel.
Ability to create and write clear, complete documentation of systems and procedures.
Excellent analytical and problem-solving skills with a high degree of attention to detail and accuracy.
Self-motivated and able to work independently.

Technologies

Microsoft 365
Microsoft Windows 10
Microsoft Office
Office 365
Microsoft D365
SharePoint
IOS/Android
TCP/IP networking
LAN
WAN
Teams
Printers
Scanners

Physical Requirements and Working Conditions

This remote-based position may involve work from a regional office as needed. Hours may vary across several time zones. The role primarily uses a computer, keyboard, and mouse, along with other hardware and software necessary to perform tasks. The position may involve long periods of sitting. Daily duties frequently involve using the internet, telephone, Teams, and email to communicate and collaborate with others or multiple projects concurrently.

Additional Requirements

Must be able to work in a high functioning team environment.
Display the highest levels of honesty, integrity, and professionalism.
Take pride in your work and in the company.
Communicate openly and strive for peak performance in daily tasks.
Know and deliver the quality service MEI’s customers have come to expect.

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9d ago

DESKTOP SUPPORT SPECIALIST

Syn-Tech Systems, Inc. Tallahassee, FL

Tallahassee, FL

9d ago

$48k - $55k/yr Full time Active Directory Application Support Cloud

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Job Description

Syn-Tech Systems, Inc. invites you to join as an on-site Desktop Support Specialist in Tallahassee, FL. This full-time role offers a competitive salary of $48,000 - $55,000 per year and a comprehensive benefits package. A Bachelor's degree is listed as the education requirement, and the employer will consider relevant years of experience in lieu of the degree. The position supports a collaborative team and includes opportunities for professional development for those delivering strong end-user support, with a minimum of 3 years of experience in desktop or end-user support.

Responsibilities

Maintains Enterprise XDR on workstations, Virtual Application Delivery software, and various M365 applications.
Creates new accounts within Active Directory, Office 365, Exchange and other applications.
Maintains passwords, data integrity and file system security for the desktop environment.
Installs software and hardware for employees, as needed.
Educates users on the proper usage of company hardware and applications.
Assists users in the configuration of mobile devices to access company applications.
Enforces corporate security standards and maintains group policies and Intune policies at the desktop and user level.
Participates in development of information technology and infrastructure projects.
Optimizes, streamlines, and automates desktop infrastructure using tools such as Intune.
Resolves complex technical issues for employees utilizing the ticket system.
Troubleshoots network issues affecting end users; supplies troubleshooting details to the Network Administrator.
Partners with 3rd party software vendors to troubleshoot and resolve issues.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Supports the department with on-call and after-hours availability, when required.
Assists Systems Administrators and Network Administrator with open IT projects and other related duties, as assigned.

Requirements

A Bachelor's degree in Computer Information Systems, Information Technology, Engineering or related discipline; will consider relevant years' experience in lieu of degree.
Minimum of 3 years' experience in Desktop Support or End User Support with 100+ users.
Working knowledge of Windows Server Roles.
Experience with scripting languages such as Python and PowerShell, preferred.
Security+, Network+, and/or ITIL certification, preferred.
Must be a self-starter with solid communication and interpersonal skills.
Excellent organizational and time management skills with the ability to multi-task and prioritize in a fast-paced environment.
Ability to communicate highly technical information to non-technical users.
Proficient with Windows 10/11 and MacOS.
Extensive experience working with remote users.
Knowledgeable of Windows Server technologies (Active Directory, DHCP, DNS) and Group Policy management.
Experience with M365 solutions such as Exchange, Intune, PowerApps, SharePoint, and Teams.
Experience with Dynamics 365, preferred.
Ability to accurately diagnose and repair desktop/laptop hardware and end user issues.
Extensive experience troubleshooting and resolving issues with Microsoft Office 365 and other Office products.
Extensive experience in change management and documentation.
Experience with Apple products, preferred.
Must be able to physically bend, stoop, and lift up to 40 pounds, as necessary, for equipment installations, workstation setups, etc.

Technologies

Enterprise XDR
Virtual Application Delivery software
Microsoft 365 / M365
Active Directory
Office 365
Exchange
Intune
PowerShell
Python
PowerApps
SharePoint
Teams
Dynamics 365
Windows Server
DHCP
DNS
Group Policy
Windows 10/11
macOS
Apple products

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement

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1mo ago

Field Service Tech Support Technician

Mazak Corporation Houston, TX

Houston, TX

1mo ago Closed

Full time CRM Customer Service Customer Support

This position is no longer accepting applications (closed Jul 11, 2026).

Job Description

Based at the Southwest Technology Center in Houston, this onsite position provides technical phone and digital support for Mazak machines, ensuring service delivery aligns with corporate metrics. The Field Service Support Technician works with customers, field technicians, and Mazak associates to diagnose issues, interpret engineering drawings, and guide safe, effective resolutions.

Responsibilities

Foster and maintain a safe and healthy work environment for all employees
Address technical questions from customers, field service technicians, and vendor/distributor technicians
Provide guidance that matches the user's ability to safely perform the recommended task or procedure
Assess the customer situation to determine the resources needed to resolve it
Ensure customers receive a timely, tangible response in line with corporate guidelines
Document comprehensive summaries of all customer calls in D365, including contacts and next steps
Assemble service history reports for product improvement and customer requests
Interact with customers and other Mazak associates
Read and interpret engineering drawings
Some travel may be required
Utilize strong call center and customer relationship skills

Requirements

Two years of experience required
Education: High school diploma or equivalent

Experience

Four to six years of experience in field service or a related position preferred

Technologies

Dynamics 365
Microsoft Office

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2mo ago

IT Help Desk Technician

WO Partners LLC West Palm Beach, FL

West Palm Beach, FL

2mo ago Closed

$24 - $28/hr Full time Active Directory Application Support Avionte

This position is no longer accepting applications (closed Jul 2, 2026).

Job Description

On-site IT Help Desk Technician supporting about 200+ internal users across multiple West Palm Beach branches, addressing hardware, software, network, and application issues in a multi-system environment.

Responsibilities

Act as the initial contact for end users submitting requests via phone, email, and the ticketing system; triage, document, and resolve or escalate as needed
Diagnose and troubleshoot hardware including desktops, laptops, printers, scanners, mobile devices, and VOIP phones, as well as software issues for branch and corporate staff
Create and remove user accounts in Active Directory, Microsoft 365, TempWorks, GP, Avionte, and other line-of-business applications
Troubleshoot front-end issues in the TempWorks staffing platform (login, printing, workflow errors) and route deeper problems to the application owner
Image, configure, and deploy new workstations and laptops for new branches and replacements
Maintain accurate asset inventory across all locations
Support multi-factor authentication, password resets, and basic security policy enforcement
Provide remote support to branch staff via remote desktop tools; travel to local offices as required
Document recurring issues and contribute to the internal knowledge base
Assist with new branch IT setup as the company expands to 32 offices by 2029
Coordinate with vendors including ISPs, copier vendors, phone vendors, and MSPs to resolve service issues
Participate in after-hours escalations on a rotating basis as the team scales

Requirements

Minimum 2 years of help desk, desktop support, or MSP experience
Strong working knowledge of Windows 10/11, Microsoft 365 admin (Exchange, Teams, OneDrive, SharePoint), and Active Directory
Experience with ticketing systems such as ConnectWise, ServiceNow, Freshservice, or similar
Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, VPN, and basic switch/router troubleshooting
Excellent customer service orientation with patience and clear communication for non-technical users
Ability to lift up to 40 lbs (workstations, printers, network gear)
Valid driver's license and ability to travel to local branches occasionally
High school diploma or equivalent

Technologies

TempWorks
Microsoft Dynamics GP (Great Plains)
Avionte
Carvin
Microsoft 365
Windows 10/11
Active Directory
ConnectWise
ServiceNow
Freshservice
Intune
MDM
RMM
Remote Desktop Tools

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Mileage reimbursement for branch visits
Certification reimbursement after 6 months

Compensation

Hourly rate: USD 24 - 28

Work Location

West Palm Beach, FL onsite

Application Question

Can you lift 50 lbs (workstations, printers, network gear)?

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