PostgreSQL

PostgreSQL Support Jobs

3 jobs found

1d ago

Lead, Technical Support Engineer (Wideband Global SATCOM)

L3Harris Technologies Colorado Springs, CO

Colorado Springs, CO

1d ago

$88k - $163k/yr Full time Incident Management Information Technology It PostgreSQL

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Job Description

Lead Technical Support Engineer role supporting the WSOTS II contract as a Wideband Global Satellite (WGS) subject matter expert, with primary focus on Global SATCOM Configuration Control Element (GSCCE) operations.

Responsibilities

Provide expert technical assistance, analysis, and informal training for the WGS satellite system and GSCCE.
Act as a recognized technical authority for GSCCE operations, including troubleshooting and performance improvement.
Support operators and mission partners with clear, accurate, actionable technical guidance.
Lead troubleshooting for GSCCE-related issues, anomalies, and operational deficiencies.
Diagnose and resolve routine GSCCE issues with a target resolution time of within 4 hours.
Escalate complex issues within 1 hour after determining higher-level support is needed.
Maximize independent resolution prior to escalation through technical analysis, system review, and coordination.
Record troubleshooting steps, findings, and corrective actions in the appropriate system log within 48 hours of issue resolution.

Requirements

Active Top-Secret security clearance; ability to obtain SCI.
Education: Bachelor’s Degree.
Experience: minimum 9 years of prior relevant experience.
Degree/experience substitution options:
- Graduate Degree plus minimum 7 years relevant experience.
- In lieu of a degree, minimum 13 years relevant experience.
Relevant experience includes WGS/GSCCE operations, including 2 years minimum system administrator experience with Windows and a Virtual Machine environment.
DoD 8140.01/8570.01-M IAT Level 2 certification (example: Security+).
Ability to travel up to 20%.

Technologies

Windows
Virtual Machine
Linux
SQL
Postgres
Microsoft Office

Preferred Additional Skills

Experience with SATCOM apportionment planning and allocation processes across ground, space, and control networks, including operational control of sub-networks for apportioned SATCOM resources.
Working knowledge of Linux, SQL, and Postgres.
Strong skill set with Microsoft Office applications.
Working knowledge of cybersecurity requirements.
Previous experience supporting DoD/government customers.
Demonstrated ability to work and grow in a dynamic, fast-paced, team-oriented environment.
Experience developing, planning, operating, controlling, and/or managing military or commercial SATCOM systems and software.

Examples of Systems and Software (Not Limited To)

DoD Teleports and Gateways
Service Teleports and Gateways
Commercial Teleports and Gateways
Satellite Communications Operations Centers and/or Watch Offices

Benefits

Health and disability insurance
401(k) match
Flexible spending accounts
EAP
Education assistance
Parental leave
Paid time off
Company-paid holidays

Location: Colorado Springs, CO (onsite)

Salary Range (Colorado): USD 87,500 - 162,500 per yearly

Application Deadline: 12/31/2026

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4d ago

Database Technical Support Engineer/DBA

VeloDB INC Sunnyvale, CA

Sunnyvale, CA

4d ago

$96k - $144k/yr Full time Analytics Apache Doris Application Support

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Job Description

VeloDB INC is hiring an experienced Database Technical Support Engineer/DBA to support enterprise customers running mission-critical VeloDB / Apache Doris deployments in production.

Responsibilities

Provide technical support to enterprise customers using VeloDB / Apache Doris in production environments
Diagnose and resolve issues across deployment, configuration, operation, performance, and availability
Troubleshoot distributed database clusters, including:
- SQL execution
- Data ingestion
- Storage and networking problems
- System resource issues
Lead root cause analysis (RCA) for complex production incidents and deliver clear technical recommendations
Support installation, upgrades, migrations, backup & recovery, and high availability configurations
Analyze and optimize SQL queries, schemas, partitions, indexes, and system configurations to improve performance
Work directly with customers to understand technical issues, manage support cases, and drive them to resolution
Collaborate with VeloDB engineering and R&D teams to reproduce issues, identify bugs, and improve product reliability
Create technical documentation, troubleshooting guides, and internal knowledge-base articles
Participate in escalation and on-call support when needed

Requirements

5+ years of experience in database administration, database engineering, production engineering, or technical support
Hands-on experience with distributed or analytical databases
Strong knowledge of SQL and Linux
Experience managing and troubleshooting production database clusters
Strong understanding of distributed systems, high availability, fault tolerance, backup & recovery, and database performance optimization
Strong troubleshooting and root-cause analysis skills
Ability to communicate effectively with customers and engineering teams
Comfortable working independently in a remote environment

Technologies

VeloDB, Apache Doris, SQL, Linux
ClickHouse, StarRocks, Teradata, Greenplum, Vertica
AWS, GCP, Azure
Kubernetes, Kafka, Flink, Spark
Prometheus, Grafana

Benefits

401(k)
Flexible schedule
Paid time off

Location: Sunnyvale, CA (hybrid)

Salary: USD 96,000 - 144,000 per year

Preferred Qualifications

Experience with Apache Doris / VeloDB or analytical platforms such as ClickHouse, StarRocks, Teradata, Greenplum, Vertica, or similar
Experience with AWS, GCP, or Azure
Familiarity with Kubernetes and containerized database deployments
Experience with data ecosystem technologies such as Kafka, Flink, or Spark
Familiarity with monitoring tools such as Prometheus and Grafana

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2mo ago

Sr Tech Support Engineer MI -2

FUJIFILM Remote 🌍 Remote

Remote

2mo ago Closed

$43 - $48/hr Full time Senior Business Systems Customer Support

This position is no longer accepting applications (closed Sep 14, 2026).

Job Description

FUJIFILM is seeking a Sr Tech Support Engineer MI - II to deliver remote, tier II technical assistance to HCUS customers across Synapse product lines. In this role, you will troubleshoot and resolve issues, evaluate monitor alarms, and escalate complex cases through the TAC process while maintaining accurate documentation and timely customer communication.

This is a remote position with expectations to work outside normal business hours, and it may include on-call rotation. You may also travel on short notice to support customer systems when business needs require it.

What you’ll do

Provide remote technical support for FUJIFILM Synapse products, including troubleshooting, resolving issues, assessing and clearing monitor alarms, and responding to customers in a timely manner.
Troubleshoot 3rd party hardware, software, and network issues for products FUJIFILM sells or supports.
Collaborate with peers and Lead Team members on complex problems and solutions.
Document troubleshooting activities and follow the Technical Assistance Center (TAC) escalation process to move cases to next-level engineering when resolution cannot be achieved.
Promote well-documented cases for use as product Knowledge Base articles.
Maintain expert working knowledge of current medical imaging products and related technologies.
Answer and facilitate incoming customer calls, communicate effectively, and document interactions within each case.
Monitor TAC phone system wall boards to ensure proper statuses are maintained.
Work cross-functionally with other Synapse teams/products as required, and perform other assigned duties.
Meet standard expectations related to positive customer surveys, documentation accuracy and consistency, timely case and project completion, and completion of assigned trainings.
Maintain performance aligned to manager-provided yearly goals and team-defined metrics.
Work outside normal business hours, including overtime, holidays, and participation in an on-call rotation to support business needs.
Complete occasional short-notice overnight travel (up to 10%) based on business requirements.
Adhere to FUJIFILM quality and regulatory compliance requirements, and ensure job duties are performed per established policies and procedures.
Comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485, and other applicable laws, regulations, and standards.

Required education and experience

Bachelor’s Degree, Trade School Certification (industry related), or an industry experience equivalent.
One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred).

Key technical skills

Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+).
Networking knowledge.
Experience with SQL Server and/or Oracle.
Knowledge of Linux architecture.
Experience using PostgreSQL.
Maintain a Security+ certification (Security+ or higher).
Ability to achieve goals in a fast-paced team environment, with strong organizational and multi-tasking skills.
Strong communication and interpersonal skills, including excellent phone manner.
Ability to make independent decisions based on interpretation of technology data and product knowledge.
Maintain and expand knowledge to be designated as a TAC Subject Matter Expert (SME) in two disciplines.

Technologies you may work with

Microsoft Server 2012, 2016, 2019, 2022
Networking
SQL Server, Oracle
Windows OS
Linux Architecture
PostgreSQL
Security+; Microsoft; VMware; Cisco
HL7, DICOM
Storage Solutions
RHEL6, RHEL7, CentOS, Oracle Linux, Scientific Linux
Shell Scripting in BASH; Python

Compensation and benefits

$43.00–$48.00 per hour (USD 43 - 48 per hourly); $43.75-$48.07/hr
Medical, Dental, Vision
Life Insurance
401k
Paid Time Off

Physical requirements

Ability to sit up to 75–100% of applicable work time.
Ability to use hands and fingers to manipulate items, including keyboards, up to 100% of applicable work time.
Ability to stand, talk, and hear for 75% of applicable work time.

Key performance indicators (KPIs)

Within two years of starting, maintain Security+ (Security+ or higher) and maintain/expand knowledge to be designated as a TAC Subject Matter Expert (SME) in two disciplines.
Maintain a case workload within 10% of the median of peers at a minimum.
Keep case backlogs at or below 25 cases (not including escalated cases) unless approved by management.

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PostgreSQL Support Jobs

Lead, Technical Support Engineer (Wideband Global SATCOM)

Database Technical Support Engineer/DBA

Sr Tech Support Engineer MI -2

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