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Productivity, Inc

Senior CNC Machinist – Cutting Tool Technical Support

Plymouth, MN $34 - $40/hr Full time Posted 3d ago

Job Description

Customer-facing cutting tool technical support role in Plymouth, MN onsite, using CNC and tooling expertise to solve real machining problems for customers and internal teams.

Responsibilities

  • Assist customers in selecting cutting tools, including drills, taps, inserts, holders, and related industrial supplies
  • Recommend tooling approaches based on workpiece material, machine capability, and the machining application
  • Troubleshoot machining and tooling issues such as tool life, chatter, chip control, surface finish, and cycle time
  • Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
  • Prepare quotations and accurately process customer orders
  • Collaborate with Outside Sales and supplier partners to deliver complete tooling solutions
  • Continue skill development through manufacturer training and product education

Requirements

  • 5+ years of experience in CNC machining, tool room work, manufacturing engineering, or cutting tool applications
  • Strong working knowledge of milling, turning, drilling, and threading
  • Experience selecting cutting tools across a range of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
  • Ability to diagnose and resolve machining and tooling challenges
  • Excellent communication skills and a strong customer support mindset
  • Strong computer skills and the ability to learn new systems

Experience with (Plus)

  • Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers

Benefits

  • Competitive pay: $34 to $40 per hour, based on experience
  • Annual incentive opportunities
  • Medical, dental, vision, life, and disability insurance starting on your first day
  • 401(k) with Company match
  • Paid vacation and personal time
  • Tuition reimbursement
  • Employee Assistance Program
  • Opportunities for professional growth and advancement
  • Company stability with more than 55 years of success

Location: Plymouth, MN (onsite)

Salary: USD $34-$40 per hour

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