Senior CNC Machinist β Cutting Tool Technical Support
Job Description
Customer-facing cutting tool technical support role in Plymouth, MN onsite, using CNC and tooling expertise to solve real machining problems for customers and internal teams.
Responsibilities
- Assist customers in selecting cutting tools, including drills, taps, inserts, holders, and related industrial supplies
- Recommend tooling approaches based on workpiece material, machine capability, and the machining application
- Troubleshoot machining and tooling issues such as tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
- Prepare quotations and accurately process customer orders
- Collaborate with Outside Sales and supplier partners to deliver complete tooling solutions
- Continue skill development through manufacturer training and product education
Requirements
- 5+ years of experience in CNC machining, tool room work, manufacturing engineering, or cutting tool applications
- Strong working knowledge of milling, turning, drilling, and threading
- Experience selecting cutting tools across a range of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
- Ability to diagnose and resolve machining and tooling challenges
- Excellent communication skills and a strong customer support mindset
- Strong computer skills and the ability to learn new systems
Experience with (Plus)
- Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers
Benefits
- Competitive pay: $34 to $40 per hour, based on experience
- Annual incentive opportunities
- Medical, dental, vision, life, and disability insurance starting on your first day
- 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- Company stability with more than 55 years of success
Location: Plymouth, MN (onsite)
Salary: USD $34-$40 per hour